Skip to main content

Security report for escda.fr

Élection du Service Client de l'Année · Other · France

Medium risk. 9 critical or high findings in GDPR outside view, Security headers and 1 other check.

Security score

57/100

Risk levelMedium

0–100, higher is better. How it is calculated

Élection du Service Client de l'Année is a French organization that independently evaluates and awards companies and public services for excellence in customer service. Established in 2013, it operates a recognized label and organizes annual events to promote quality in customer relations. The website serves as an information portal for candidates, consumers, and partners, offering news, laureate listings, and international links. Technically, the site uses a modern stack including jQuery, Bootstrap, and Google Analytics, hosted by OVH, with good mobile optimization and moderate performance. Security posture is solid with HTTPS and reCAPTCHA, though lacking advanced security headers and explicit incident response policies. Privacy compliance is basic but includes cookie consent and a privacy policy. Overall, the site is professional, trustworthy, and well-aligned with its business goals.

Scanned

NIS2 and GDPR posture

GDPR outside view
25/ 100 · Critical
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

9 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • Critical

      EU business without adequate privacy measures

      EU businesses are subject to strict GDPR requirements

      What to do: Implement comprehensive GDPR compliance including privacy policy, cookie consent, and data protection measures

    • High

      No Privacy Policy found

      GDPR requires a clear and accessible privacy policy

      What to do: Add a comprehensive privacy policy page and link to it prominently

  2. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

Need hands-on remediation? Email guard@offseq.com

Keep watching escda.fr

This scan found 26 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

Email alerts on material changes and an exportable JSON history of every change.

Billed monthly to your card. Cancel anytime. The full timeline opens with your unlock code.

Full report

€39.90one-time

  • The complete analysis as a PDF you can cite
  • Email delivery with an unlock code
  • Lifetime access to this report

Prices incl. 21% VAT. Secure checkout by Mollie; sold by SEQ SIA, Latvia.

Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
42
Security headers
20
Email security
85
DNS health
70
Network security
100
GDPR outside view
25
Average
57

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

The organization holds a strong market position as an independent evaluator and label issuer in the customer service sector, targeting businesses seeking to benchmark and promote their service quality. Its business model revolves around organizing evaluations, publishing results, and hosting events, supported by partnerships with governmental and industry bodies. The presence of international partner sites indicates a broad ecosystem and potential for cross-border influence. The website content and partner logos reinforce credibility and a medium-sized operational scale. Growth indicators include active news updates and ongoing event cycles.

Security posture

The website demonstrates a mature security baseline with enforced HTTPS, use of Google reCAPTCHA to protect forms, and a cookie consent mechanism. However, it lacks visible security headers such as Content-Security-Policy or X-Frame-Options, and no public security or incident response policies are found. There is no vulnerability disclosure or security.txt file, which could improve transparency and trust. No vulnerabilities or exposed sensitive data were detected in the content. Overall, the security posture is good but could be enhanced with additional best practices and formal policies.

Recommendations

  1. Implement HTTP security headers including Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options to mitigate common web attacks.
  2. Publish a dedicated security policy and incident response contact information to improve transparency and preparedness.
  3. Consider adding a vulnerability disclosure policy or security.txt file to encourage responsible reporting of security issues.
  4. Enhance privacy compliance by detailing data retention policies and providing clearer GDPR-related information.
  5. Regularly audit third-party scripts and libraries to ensure no vulnerabilities or outdated components are present.

Contact details published on the site

Addresses
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Élection du Service Client de l'Année
Description
L'Élection du Service Client de l'Année est un événement indépendant qui teste et évalue la qualité du service client des entreprises et services publics selon des critères fiables et objectifs.
Key services
Organisation de l'élection du service client de l'année, Tests clients mystères, Communication et valorisation des lauréats, Publication de palmarès, Organisation d'événements liés à la relation client
Content quality
good
Branding
consistent

Technology

Stack
jQuery, Bootstrap, Slick Carousel, Parsley.js, Google Analytics, Google reCAPTCHA, Font Awesome, Magnific Popup, Lodash
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
80/100
Good practices seen
  • HTTPS enforced
  • Use of Google reCAPTCHA on forms
  • Cookie consent banner implemented

Analytics and tracking

Services
Google Analytics
Tracking level
moderate
Privacy practices
basic

Advertising

Marketing tools
Google reCAPTCHA
Transparency
basic

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content in French.
  2. No signs of blocking or WAF challenges.
  3. Clear business focus on customer service quality evaluation.
  4. Multiple partner logos and international presence indicated.
  5. Use of modern web technologies and analytics.
  6. Cookie consent and privacy policy present but basic.
  7. No explicit security or incident response policies found.
  8. Contact information is clearly provided including phone and address.
  9. No visible vulnerabilities or exposed sensitive data.
Technical notes

Notes

The website is built on a solid technical foundation using popular and well-supported libraries such as jQuery, Bootstrap, and Slick Carousel. It leverages Google Fonts and Font Awesome for styling and icons, and integrates Google Analytics for user tracking. Hosting is provided by OVH, a reputable provider. The site is mobile optimized and uses responsive design techniques. Performance is moderate, with some room for improvement in loading speed and accessibility features. No CMS is explicitly detected, suggesting a custom or static site architecture. The technical stack is modern but could benefit from enhanced accessibility and SEO optimizations.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Reviews of this site

Share your experience with escda.fr. Every review is verified by email and published after moderation.

Overall rating
Select a rating
4000 characters remaining

We’ll email you to confirm your review and keep your details private.

Community rating

No published reviews yet. Be the first to review escda.fr.

Feedback on this report

Rate this report, add an optional comment, and tell us if you want a security specialist to follow up.

Overall report quality
Select a rating
2000 characters remaining

We only use your feedback to improve Guard reports. Contact details are never shared.