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Security report for egov.bg

Министерство на електронното управление · Government · Bulgaria

Low risk. 3 critical or high findings in GDPR outside view and SSL/TLS.

Security score

79/100

Risk levelLow

0–100, higher is better. How it is calculated

The website egov.bg is the official Bulgarian government portal for electronic services and information, managed by the Ministry of Electronic Governance. It serves as a centralized platform for citizens and businesses to access a wide range of administrative services, including registrations, permits, tax payments, and document validation. The portal is well-positioned as the primary digital gateway for e-government services in Bulgaria, offering comprehensive content and a user-friendly interface. The target audience includes Bulgarian citizens and business entities seeking government services online. Technically, the site is built on IBM WebSphere Portal technology, utilizing JavaScript frameworks such as Dojo Toolkit and Matomo for analytics. The infrastructure supports moderate performance with good mobile optimization and accessibility features. The site employs HTTPS with strong SSL configuration and includes cookie consent mechanisms aligned with GDPR requirements. However, there is room for improvement in security headers and incident response transparency. From a security perspective, the portal demonstrates a mature posture with encrypted communications, user consent for tracking, and CAPTCHA protections on feedback forms. No critical vulnerabilities or exposed sensitive data were detected. Privacy policies are comprehensive and GDPR compliant, enhancing user trust. The domain registration details align with the official government entity, reinforcing legitimacy. Overall, egov.bg is a trustworthy, professional government portal with strong content quality and compliance. Strategic recommendations include enhancing security headers, publishing incident response contacts, and improving transparency on data retention policies to further strengthen security and user confidence.

Scanned

NIS2 and GDPR posture

GDPR outside view
60/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

3 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • Critical

      EU business without adequate privacy measures

      EU businesses are subject to strict GDPR requirements

      What to do: Implement comprehensive GDPR compliance including privacy policy, cookie consent, and data protection measures

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching egov.bg

This scan found 17 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
72
Security headers
85
Email security
85
DNS health
70
Network security
100
GDPR outside view
60
Average
79

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

egov.bg operates as a government essential entity providing digital public services in Bulgaria. It holds a leading market position as the official e-government portal, offering a broad catalog of electronic administrative services. The business model focuses on service delivery to citizens and businesses, facilitating digital interactions with government institutions. Revenue streams are likely government-funded, with no commercial monetization evident. The portal integrates with multiple partner domains for specialized services like electronic payment and document validation. Growth indicators include continuous updates and integration of new services. The partnership ecosystem is robust, involving various government agencies and digital service providers. Strategic observations highlight the portal's role in digital transformation and public sector modernization in Bulgaria.

Security posture

The security maturity of egov.bg is solid, with HTTPS enforced and a cookie consent mechanism in place. The use of CAPTCHA on feedback forms reduces automated abuse risks. Privacy policies and terms of service are comprehensive and GDPR compliant. However, the absence of explicit security headers such as Content-Security-Policy and X-Frame-Options suggests room for enhancement. No incident response contacts or security.txt files were found, which could improve transparency and readiness. No vulnerabilities or exposed sensitive data were detected in the analyzed content. The portal uses Matomo analytics, indicating a privacy-conscious approach to user tracking. Overall, the security posture is good but could benefit from additional best practices and incident response disclosures.

Recommendations

  1. Implement security headers like Content-Security-Policy, X-Frame-Options, and Strict-Transport-Security to enhance protection against common web attacks.
  2. Publish an incident response contact email or a security.txt file to improve transparency and facilitate vulnerability reporting.
  3. Enhance data retention policy disclosures to inform users about how long their data is stored and processed.
  4. Regularly audit and update third-party libraries and frameworks to mitigate potential vulnerabilities.
  5. Continue improving mobile optimization and accessibility to ensure inclusive access for all users.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Министерство на електронното управление
Description
Портал за електронни услуги и информация за гражданите и бизнеса в България, предоставен от Министерството на електронното управление.
Key services
Каталог електронни услуги, Доставчици на услуги, Електронно плащане, Електронно връчване, Валидиране на електронни документи
Content quality
good
Branding
consistent

Technology

Stack
JavaScript, Dojo Toolkit 1.9, Matomo Analytics, IBM WebSphere Portal
Frameworks
IBM WebSphere Portal
Performance
moderate
Mobile
good
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Cookie consent mechanism
  • Captcha on feedback form
  • No exposed sensitive data in HTML

Analytics and tracking

Services
Matomo
Tracking level
moderate
Privacy practices
good

Advertising

Tracking pixels
Matomo
Transparency
good

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is an official Bulgarian government e-government portal.
  2. Content is comprehensive and well-structured for citizens and businesses.
  3. Strong focus on electronic administrative services and information dissemination.
  4. Good privacy and cookie policies with user consent mechanisms.
  5. No signs of malicious or suspicious activity.
  6. Use of Matomo analytics indicates privacy-conscious tracking.
  7. No social media links detected in the provided content.
  8. Security headers could be improved for enhanced protection.
Technical notes

Notes

The website is built on IBM WebSphere Portal, leveraging Dojo Toolkit 1.9 for JavaScript functionality and Matomo for analytics tracking. The site uses asynchronous script loading and deferred CSS/JS to optimize performance. The presence of meta viewport tags and responsive design elements indicates good mobile optimization. Accessibility features such as ARIA roles and labels are implemented, supporting users with disabilities. SEO is supported through proper meta tags and structured navigation. The site does not expose sensitive data in HTML and uses HTTPS with strong SSL configuration. Hosting provider details are not explicitly identified. Performance is moderate, with potential for improvement through enhanced caching and resource optimization.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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