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Security report for easycalls.lv

Easy Calls · Telecommunications · Latvia

Medium risk. 7 critical or high findings in GDPR outside view, Security headers and 1 other check.

Security score

60/100

Risk levelMedium

0–100, higher is better. How it is calculated

Easy Calls is a Latvian outsourced call center specializing in telemarketing, sales support, appointment scheduling, and event invitations. Established in 2015, the company has completed over 300 projects, positioning itself as a reliable small business in the telecommunications sector. The website reflects a professional and consistent brand image with good content quality and user experience. Technically, the site is built on the Creatium CMS platform and integrates popular analytics tools such as Google Analytics and Yandex Metrika, indicating a moderate level of digital maturity. Security posture is basic with HTTPS enabled but lacks advanced security headers and explicit privacy and terms of service documentation. No blocking or WAF challenges were detected, allowing full content access. Overall, the site is functional and business-appropriate but would benefit from enhanced privacy compliance and security best practices.

Scanned

NIS2 and GDPR posture

GDPR outside view
28/ 100 · High
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

7 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • Critical

      EU business without adequate privacy measures

      EU businesses are subject to strict GDPR requirements

      What to do: Implement comprehensive GDPR compliance including privacy policy, cookie consent, and data protection measures

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

  2. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

Need hands-on remediation? Email guard@offseq.com

Keep watching easycalls.lv

This scan found 26 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

Email alerts on material changes and an exportable JSON history of every change.

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
72
Security headers
15
Email security
70
DNS health
75
Network security
100
GDPR outside view
28
Average
60

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

The company targets businesses requiring outsourced call center services, focusing on telemarketing and sales support. Its business model revolves around providing remote call center operations, including cold calls, client product sales, and commercial offer management. The market position is that of an established local player with a moderate online presence. The website content and structure suggest a focus on small to medium-sized enterprises in Latvia. The use of multiple analytics and marketing tools indicates an intent to monitor and optimize customer engagement. However, the absence of detailed business contact information and privacy policies may limit trust for some clients. There are no detected partnerships or subsidiaries linked via the website.

Security posture

The website employs HTTPS, ensuring encrypted communications, which is a fundamental security requirement. However, the absence of security headers such as Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options reduces protection against common web attacks. No exposed sensitive data or vulnerable libraries were detected in the HTML content. The site includes forms but lacks visible advanced input security measures. Privacy compliance is minimal, with no explicit privacy policy or terms of service pages, though a cookie consent mechanism is present. Incident response and security policy information are not disclosed. Overall, the security posture is basic and could be improved to meet higher compliance standards such as GDPR and ISO 27001.

Recommendations

  1. Implement comprehensive privacy and terms of service pages to improve compliance and user trust.
  2. Add and configure essential security headers to enhance protection against web vulnerabilities.
  3. Conduct regular security audits of third-party scripts and libraries to mitigate risks.
  4. Enhance accessibility features to improve user experience for all visitors.
  5. Publish incident response and security policy information to demonstrate security maturity and readiness.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Easy Calls
Description
Easy Calls is an outsourced call center providing a full range of services including selling client products and services, scheduling meetings, inviting to events, and creating and sending commercial offers. Operating since 2015 with over 300 projects completed.
Key services
Sales calls, Appointment scheduling, Event invitations, Commercial offer creation and distribution
Content quality
good
Branding
consistent

Technology

Stack
Google Analytics, Google Tag Manager, Yandex Metrika, Creatium CMS
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
65/100
Good practices seen
  • HTTPS enabled
  • No exposed sensitive data in HTML

Analytics and tracking

Services
Google Analytics, Yandex Metrika
Tracking level
moderate
Privacy practices
basic

Advertising

Tracking pixels
Yandex Metrika
Transparency
basic

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
moderate

Key observations

  1. Website is fully accessible with no blocking or WAF challenges.
  2. WHOIS data unavailable due to query limit error; no registrar or domain age info.
  3. Site uses multiple analytics and tracking scripts including Google Analytics and Yandex Metrika.
  4. No explicit privacy policy or terms of service pages found.
  5. Cookie consent mechanism is present and active.
  6. No contact emails or phone numbers explicitly found in the visible content.
  7. Business is a small Latvian outsourced call center established in 2015.
  8. Site built on Creatium CMS with modern JavaScript and CSS assets.
  9. No security headers detected in the HTML source.
  10. No suspicious or malicious content detected.
Technical notes

Notes

The website is built on the Creatium CMS platform, utilizing modern JavaScript and CSS assets. It integrates Google Analytics, Google Tag Manager, and Yandex Metrika for analytics and marketing purposes. The site is mobile optimized with responsive design elements and good navigation clarity. Performance is moderate, with deferred script loading and preloading techniques observed. However, no advanced frameworks or hosting provider details are evident from the HTML source. The lack of security headers and explicit privacy documentation indicates technical debt in security and compliance areas. Overall, the technical infrastructure supports the business needs but requires enhancements for security and privacy best practices.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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