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Security report for duoke.com

Duoke · E-commerce · N/a

Medium risk. 5 critical or high findings in Security headers, GDPR outside view and 1 other check.

Security score

69/100

Risk levelMedium

0–100, higher is better. How it is calculated

Duoke is an e-commerce focused SaaS platform offering a free global AI-powered customer service system, including an all-in-one messenger and AI chatbot to enhance customer satisfaction for online sellers on platforms such as Shopee, TikTok Shop, and Lazada. The website presents a professional design with clear messaging about its services and target audience. Technically, the site uses modern web technologies including JavaScript libraries like Swiper.js and Baidu Analytics for tracking, but lacks advanced frameworks or CMS indications. Security posture is weak due to missing HTTPS verification details, absence of security headers, and no visible privacy or cookie policies. The WHOIS data is unavailable, indicating the domain may be unregistered or privacy protected, which raises concerns about legitimacy. Overall, the site is functional and content-rich but requires improvements in security, privacy compliance, and transparency to enhance trust and credibility.

Scanned

NIS2 and GDPR posture

GDPR outside view
53/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

5 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  3. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      SSL Certificate Expires Soon

      SSL certificate expires in 23 days

      What to do: Renew SSL certificate before expiration

      • NIS2 21(2)(h)
      • IR 2024/2690 9.2(c): Implementing Regulation (EU) 2024/2690, Annex point 9.2(c): Cryptography
      • NIST SC-17: NIST SP 800-53 Rev. 5 SC-17: Public Key Infrastructure Certificates

Need hands-on remediation? Email guard@offseq.com

Keep watching duoke.com

This scan found 21 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

Email alerts on material changes and an exportable JSON history of every change.

Billed monthly to your card. Cancel anytime. The full timeline opens with your unlock code.

Full report

€39.90one-time

  • The complete analysis as a PDF you can cite
  • Email delivery with an unlock code
  • Lifetime access to this report

Prices incl. 21% VAT. Secure checkout by Mollie; sold by SEQ SIA, Latvia.

Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
85
Security headers
35
Email security
70
DNS health
70
Network security
100
GDPR outside view
53
Average
69

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Duoke targets e-commerce merchants globally, providing AI-driven customer service tools to streamline communication and improve buyer engagement. Its business model appears to be SaaS with a freemium or free offering to attract sellers on popular e-commerce platforms. The lack of WHOIS data and contact information limits verification of business legitimacy. The platform's competitive advantage lies in integrating multiple chat channels with AI capabilities and real-time translation. Growth potential depends on expanding platform integrations and establishing trust through compliance and certifications. The partnership ecosystem is not explicitly detailed, and no related or subsidiary domains were identified.

Security posture

The website currently exhibits a low security maturity level. Key gaps include absence of HTTPS confirmation in the provided data, no security headers detected, and lack of published security policies or incident response contacts. No vulnerability disclosures or security.txt files are present. The use of Baidu Analytics indicates some user tracking but without clear privacy compliance. The missing WHOIS registration data further complicates trust assessment. These factors collectively expose the business to risks including data privacy non-compliance and potential reputational damage. Incident response readiness and security culture indicators are not evident from the available data.

Recommendations

  1. Implement and enforce HTTPS with a valid SSL certificate and strong TLS configuration.
  2. Publish comprehensive privacy and cookie policies with GDPR compliance and user consent mechanisms.
  3. Add security headers such as Content-Security-Policy, X-Frame-Options, and X-XSS-Protection to enhance protection.
  4. Provide clear contact information including company emails, phone numbers, and physical addresses for transparency.
  5. Establish a vulnerability disclosure program and publish security incident response procedures to build trust.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Duoke
Description
Duoke offers a free E-commerce All-in-One Messenger with AI Chatbot for customer service. Enhance customer satisfaction with AI support, auto reply features, and real-time translation.
Key services
All-in-One Messenger, AI Chatbot, Customer Service Management System, Auto Reply, Real-time Translation, Payment Reminders
Content quality
good
Branding
consistent

Technology

Stack
HTML5, CSS3, JavaScript, Swiper.js, Baidu Analytics
Performance
moderate
Mobile
basic
Accessibility
basic
SEO
basic

Security

Observed score
40/100

Analytics and tracking

Services
Baidu Analytics
Tracking level
moderate
Privacy practices
poor

Advertising

Tracking pixels
Baidu Analytics
Transparency
poor

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
moderate

Key observations

  1. Website content is accessible and not blocked by WAF or security mechanisms.
  2. WHOIS data is unavailable or domain is unregistered, raising legitimacy concerns.
  3. No privacy, cookie, or terms of service policies found on the site.
  4. No contact emails, phone numbers, or physical addresses explicitly provided.
  5. Site uses Baidu Analytics for tracking but lacks privacy compliance disclosures.
  6. Design and content quality are good with clear focus on e-commerce AI customer service.
  7. Security headers and SSL configuration details are not provided in the data.
  8. No vulnerability disclosure or incident response information found.
Technical notes

Notes

The website uses standard HTML5, CSS3, and JavaScript with libraries like Swiper.js for UI components and Baidu Analytics for user tracking. The site appears moderately optimized for performance and basic mobile responsiveness. No CMS or advanced frameworks were detected. Hosting provider and infrastructure details are not available. The site lacks advanced accessibility features and SEO optimizations appear basic. Technical debt is moderate due to missing security best practices and privacy compliance. Modernization opportunities include adopting a CMS for easier content management and integrating automated security and privacy compliance tools.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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