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Security report for digitickets.co.uk

Digital Ticketing Systems Ltd · Other · United Kingdom

Low risk. 3 critical or high findings in Security headers and SSL/TLS.

Security score

78/100

Risk levelLow

0–100, higher is better. How it is calculated

Digital Ticketing Systems Ltd operates the DigiTickets platform, providing integrated ticketing, visitor management, and EPOS software solutions primarily for the leisure and attractions industry in the UK and beyond. The company targets visitor attractions, tours, and events, supporting over 1,000 venues with a comprehensive suite of services including ticketing, point of sale, self-service kiosks, staff scheduling, payment services, web design, and channel management. Their market position is solidified by reputable client partnerships and industry recognition. Technically, the website employs modern JavaScript libraries such as jQuery, Slick Carousel, and HubSpot analytics tools, ensuring a fast, mobile-optimized, and accessible user experience. Security posture is strong with HTTPS enforced, CSRF tokens implemented, and cookie consent mechanisms in place, although some security headers and formal security policies are absent. The WHOIS data for the 'www' subdomain is unavailable due to domain registration rules, but the main domain is presumably registered and legitimate based on website content and business indicators. Overall, the site demonstrates professionalism, trustworthiness, and compliance with privacy regulations.

Scanned

NIS2 and GDPR posture

GDPR outside view
88/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

3 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…
  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak SSL Key Length

      SSL certificate uses 256-bit key, which is considered weak

      What to do: Use at least 2048-bit RSA or 256-bit ECC key

      • CWE-326
      • OWASP A04:2025
      • Mozilla TLS: Mozilla Server Side TLS 6.0 intermediate: rsa_key_size 2048

Need hands-on remediation? Email guard@offseq.com

Keep watching digitickets.co.uk

This scan found 16 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
75
Security headers
50
Email security
90
DNS health
65
Network security
100
GDPR outside view
88
Average
78

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Breach exposure

Leaked credentials and lookalike domains from OffSeq Breach. The counts are free; the detailed lists are paid add-ons.

Dark web exposure

Add-on

Leaked records that mention digitickets.co.uk, from OffSeq Breach.

Total records
4,776
Employees
0
Customers
4,776
Third parties
0
Weak passwords
6%

490 subdomains affected

See the 10 newest leaked credentials

A one-off add-on to this report that lists the most recent identifier and password pairs OffSeq Breach holds for digitickets.co.uk.

Select it in the checkout above.

Breach keeps ingesting new leaks, so these numbers can grow between scans.

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

DigiTickets operates a B2B SaaS business model focused on the leisure and attractions sector, offering scalable ticketing and EPOS solutions. Their competitive advantage lies in a broad service portfolio, long-term client relationships, and integration capabilities with marketplaces like Experience Bank. The company leverages digital marketing and analytics tools to optimize customer engagement and business intelligence. Growth indicators include a diverse client base, industry awards, and continuous product innovation. The partnership ecosystem includes integrations with payment services and channel management platforms, enhancing their market reach and operational efficiency.

Security posture

The website demonstrates a mature security posture with HTTPS enforced and CSRF protection evident. Cookie consent aligns with GDPR requirements, reflecting privacy awareness. However, the absence of explicit security policies, incident response contacts, and vulnerability disclosure mechanisms indicates room for improvement in transparency and preparedness. Security headers such as Content-Security-Policy and X-Frame-Options are not detected, which could enhance protection against common web attacks. No vulnerabilities or exposed sensitive data were identified in the analysis. Overall, the security posture is good but could benefit from formalized policies and enhanced header configurations.

Recommendations

  1. Implement comprehensive HTTP security headers including Content-Security-Policy, X-Frame-Options, and X-XSS-Protection to strengthen defense against web attacks.
  2. Publish a dedicated security policy page and provide clear incident response contact information to improve transparency and trust.
  3. Establish a vulnerability disclosure program or security.txt file to encourage responsible reporting and proactive security management.
  4. Enhance contact information availability by including verified company emails and phone numbers for support and sales inquiries.
  5. Regularly audit third-party scripts and analytics tools to ensure they comply with privacy regulations and minimize user tracking.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Digital Ticketing Systems Ltd
Description
Ticketing Software Solutions for Attractions and Events offering innovative and proactive Online Ticket Booking Technology.
Key services
Ticketing, Point of Sale, Self Service Kiosks, Staff Scheduling, Payment Services, Web Design & Build, Channel Management
Content quality
excellent
Branding
consistent

Technology

Stack
Google Analytics, HubSpot, jQuery, Slick Carousel, Vanilla LazyLoad, CookieConsent, FontAwesome
Performance
fast
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • CSRF token present in meta tag
  • Cookie consent implemented

Analytics and tracking

Services
Google Analytics, HubSpot Analytics, Cloudflare Insights
Tracking level
moderate
Privacy practices
good

Advertising

Tracking pixels
HubSpot Analytics, Cloudflare Insights
Marketing tools
HubSpot, ShareThis
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and no blocking detected.
  2. Strong focus on ticketing and EPOS software for leisure and attractions industries.
  3. Comprehensive navigation with clear industry and solution segmentation.
  4. Multiple client logos and case studies enhance trust.
  5. Privacy and cookie policies are present with consent mechanisms.
  6. No direct contact emails or phone numbers found on homepage; contact via forms.
  7. Modern JavaScript libraries and analytics tools used.
  8. No explicit security.txt or vulnerability disclosure found.
  9. WHOIS data unavailable due to querying subdomain rather than registered domain.
Technical notes

Notes

The website is built using modern front-end technologies including jQuery, Slick Carousel for sliders, and Vanilla LazyLoad for image optimization, contributing to fast load times and excellent mobile responsiveness. HubSpot integration supports marketing automation and analytics, while Google Analytics and Cloudflare Insights provide comprehensive traffic and performance monitoring. The site uses a canonical URL and well-structured meta tags for SEO optimization. No CMS was explicitly detected, suggesting a custom or proprietary platform. Hosting appears to be behind Cloudflare, enhancing performance and security. The technical implementation is robust with good accessibility and SEO practices, though some improvements in security headers and formal documentation could be made.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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