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Security report for derticketservice.de

DERTICKETSERVICE.DE GmbH & Co. KG · Other · Germany

Partial score · DNS & email only

68/100

0–100, higher is better. How it is calculated

DERTICKETSERVICE.DE GmbH & Co. KG is a well-established regional ticketing service provider in North Rhine-Westphalia, Germany, with over 35 years of experience. Operating three main brands—kölnticket, bonnticket, and westticket—the company serves a broad spectrum of clients ranging from small venues to large arenas, managing more than 35,000 events annually. Their business model focuses on comprehensive ticketing solutions, project management, and contact center services tailored to the event industry in the region. Technically, the website is built on TYPO3 CMS with a Bootstrap framework, ensuring a modern and responsive design. The site incorporates standard web technologies including FontAwesome icons and Google Analytics with IP anonymization, alongside a cookie consent mechanism compliant with GDPR opt-out requirements. Hosting is inferred to be with NetCologne, consistent with the regional focus. Performance and SEO are moderate to good, with room for improvement in accessibility and security headers. From a security perspective, the site enforces HTTPS and uses cookie consent scripts to manage user privacy. However, it lacks explicit security policies, incident response contacts, and vulnerability disclosure mechanisms. No critical vulnerabilities or exposed sensitive data were detected. The WHOIS data aligns well with the website content and business claims, indicating legitimacy and consistency. Overall, the website presents a professional and trustworthy digital presence with good business credibility and privacy compliance. Strategic improvements in security headers, incident response transparency, and accessibility could further enhance the security posture and user trust.

Scanned

NIS2 and GDPR posture

GDPR outside view
83/ 100 · Low
Checks completed
6of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

1 finding rated critical or high. Fix these first.

  1. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • Critical

      Unable to retrieve SSL certificate

      Could not establish secure connection to retrieve certificate information

      What to do: Check if the server is accessible and SSL/TLS is properly configured

Need hands-on remediation? Email guard@offseq.com

Keep watching derticketservice.de

This scan found 11 issues across 5 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
0
Email security
85
DNS health
70
Network security
100
GDPR outside view
83
Average
68

Not counted

  • Security headers: did not complete in this scan.
  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Breach exposure

Leaked credentials and lookalike domains from OffSeq Breach. The counts are free; the detailed lists are paid add-ons.

Dark web exposure

Add-on

Leaked records that mention derticketservice.de, from OffSeq Breach.

Total records
991
Employees
0
Customers
991
Third parties
0
Weak passwords
14%

38 subdomains affected

See the 10 newest leaked credentials

A one-off add-on to this report that lists the most recent identifier and password pairs OffSeq Breach holds for derticketservice.de.

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Breach keeps ingesting new leaks, so these numbers can grow between scans.

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

DERTICKETSERVICE.DE holds a strong market position as the largest regional ticketing service provider in NRW, Germany. Their competitive advantage lies in their long-standing presence, regional specialization, and multi-brand strategy covering diverse customer segments. Revenue streams likely derive from ticket sales commissions, project management fees, and contact center services. The target customers include event organizers, venues, and cultural institutions within the region. The company demonstrates growth through sustained partnerships with major venues and a high volume of managed events. Their ecosystem includes sister brands and related domains, enhancing market coverage and brand recognition. Operationally, the company leverages modern CMS technology and digital marketing tools to maintain customer engagement and service delivery.

Security posture

The current security maturity level is moderate. The website enforces HTTPS and employs cookie consent with opt-out, reflecting GDPR awareness. Google Analytics is configured with IP anonymization, supporting privacy compliance. However, the absence of security headers such as Content Security Policy (CSP), HSTS, and X-Frame-Options reduces defense-in-depth. No explicit security policies or incident response contacts are published, which may hinder rapid response to security incidents. No vulnerability disclosure or security.txt files were found, limiting transparency for security researchers. The use of third-party scripts from techlab-cdn and Akamai pixels should be regularly audited to mitigate supply chain risks. Overall, the security posture is adequate for the business type but could benefit from enhanced policies and technical controls.

Recommendations

  1. Implement comprehensive security headers including CSP, HSTS, and X-Frame-Options to strengthen browser security.
  2. Publish a clear security policy and incident response contact information to improve transparency and readiness.
  3. Establish a vulnerability disclosure program or security.txt file to encourage responsible reporting.
  4. Regularly audit third-party scripts and dependencies to identify and mitigate potential vulnerabilities.
  5. Enhance website accessibility features to improve compliance and user experience for all visitors.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
DERTICKETSERVICE.DE GmbH & Co. KG
Description
DER TICKET SERVICE.DE is a regional ticketing service provider in NRW, Germany, operating for over 35 years with three main brands: kölnticket, bonnticket, and westticket. They serve a wide range of clients from small venues to large arenas, managing over 35,000 events annually.
Key services
Project management, Contact center services, Ticketing
Content quality
good
Branding
consistent

Technology

Stack
TYPO3 CMS, Bootstrap Package, FontAwesome, Google Analytics, CookieConsent.js
Frameworks
TYPO3 CMS, Bootstrap
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
75/100
Good practices seen
  • HTTPS enforced
  • Cookie consent with opt-out mechanism
  • Google Analytics anonymize IP enabled

Analytics and tracking

Services
Google Analytics
Tracking level
moderate
Privacy practices
good

Advertising

Tracking pixels
Akamai pixel
Marketing tools
CookieConsent.js
Transparency
basic

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website uses TYPO3 CMS with Bootstrap package.
  2. Cookie consent implemented with opt-out mechanism.
  3. No visible contact emails or phone numbers on homepage; contact form likely on /kontakt page.
  4. Social media presence on Facebook, Instagram, Twitter for main brands.
  5. No explicit terms of service found.
  6. No security.txt or vulnerability disclosure page found.
  7. No explicit security policy or incident response information found.
  8. Website content is in German and targets regional customers in NRW, Germany.
  9. No suspicious or malicious content detected.
Technical notes

Notes

The website infrastructure is based on TYPO3 CMS with the Bootstrap package, providing a modern and responsive design framework. The technology stack includes FontAwesome for icons, Google Analytics for traffic analysis with privacy-conscious settings, and CookieConsent.js for GDPR cookie management. Hosting is likely provided by NetCologne, consistent with the regional focus. Performance is moderate with compressed CSS and JS assets, though no explicit performance metrics were available. The site is mobile optimized with good navigation clarity and SEO meta tags. Technical debt appears low, but improvements in accessibility and security headers are recommended to reduce risks and enhance compliance.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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