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Security report for deep-insight.com

Deep-Insight · Other · Ireland

Medium risk. 6 critical or high findings in GDPR outside view, SSL/TLS and 1 other check.

Security score

57/100

Risk levelMedium

0–100, higher is better. How it is calculated

Deep-Insight is a specialized B2B customer experience consultancy and platform provider focused on delivering actionable insights and transformation programs to enhance customer and employee engagement. The company positions itself as a trusted partner with a proven CX framework and methodology (CRQ™), serving clients primarily in Ireland and internationally. The website reflects a mature digital presence built on WordPress with Elementor, integrating modern web technologies and SEO best practices. Security posture is generally good with HTTPS and reCAPTCHA implemented, though some security headers are missing, which could be improved to enhance protection. Privacy and cookie policies are present and GDPR compliant, supporting responsible data handling. Overall, the website is professional, trustworthy, and well-aligned with the company's business objectives and market positioning.

Scanned

NIS2 and GDPR posture

GDPR outside view
43/ 100 · High
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

6 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • Critical

      No HTTPS encryption

      GDPR requires appropriate security measures for personal data

      What to do: Implement SSL/TLS certificate for HTTPS

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • Critical

      No HTTPS Encryption

      Website does not use HTTPS encryption, making all data transmission vulnerable to interception

      What to do: Implement SSL/TLS certificate and redirect all HTTP traffic to HTTPS

  3. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

Need hands-on remediation? Email guard@offseq.com

Keep watching deep-insight.com

This scan found 18 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
0
Security headers
30
Email security
85
DNS health
85
Network security
100
GDPR outside view
43
Average
57

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Deep-Insight operates in the niche of B2B customer experience and employee engagement, leveraging a combination of consulting services and a proprietary CX platform. Their business model focuses on long-term partnerships and CX transformation programs that drive revenue growth. The company targets medium to large B2B organizations seeking to deepen customer relationships and improve strategic decision-making. The presence of client testimonials, case studies, and awards indicates a strong market reputation and customer satisfaction. Partnerships with technology providers and web design firms support their digital infrastructure. The company demonstrates a clear focus on trust, commitment, and actionable insights as competitive advantages.

Security posture

The website employs HTTPS with a good SSL configuration and uses Google reCAPTCHA to protect forms from abuse. However, the absence of key security headers such as Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options represents a moderate security gap that could expose the site to certain web-based attacks like XSS, clickjacking, and MIME sniffing. No exposed credentials or vulnerable libraries were detected in the HTML content. The site uses lazy loading and modern JavaScript techniques to optimize performance without compromising security. Incident response and security policy information are not publicly available, which could be improved to enhance transparency and readiness.

Recommendations

  1. Implement Content-Security-Policy (CSP) header to mitigate cross-site scripting risks.
  2. Add X-Frame-Options header to prevent clickjacking attacks.
  3. Add X-Content-Type-Options header to prevent MIME sniffing vulnerabilities.
  4. Publish a clear security policy and incident response contact information on the website.
  5. Regularly audit and update all WordPress plugins and themes to minimize vulnerabilities.

Contact details published on the site

Addresses
Legal name
Deep-Insight
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Deep-Insight
Description
Deep-Insight: The B2B Customer Experience (CX) Specialists. Give Your Customers & Employees A Voice. Get In Touch With Us Today.
Key services
B2B Customer Experience consulting, Employee Engagement programs, Customer Relationship Quality (CRQ™) methodology, Deep-Dive CX platform, CX transformation programs
Content quality
excellent
Branding
consistent

Technology

Stack
WordPress, Elementor, jQuery, Google Tag Manager, Google Fonts, FontAwesome, Yoast SEO, Contact Form 7, Google reCAPTCHA, Rocket Lazy Load
Frameworks
Elementor
Platforms
WordPress
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
75/100
Good practices seen
  • HTTPS enforced
  • Google reCAPTCHA implemented on forms
  • No exposed credentials in HTML
  • Lazy loading scripts to improve performance

Analytics and tracking

Services
Google Tag Manager
Tracking level
moderate
Privacy practices
good

Advertising

Marketing tools
Yoast SEO
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is professionally designed with clear branding and consistent messaging.
  2. Content is rich, relevant, and targeted to B2B customer experience professionals.
  3. Multiple client testimonials and case studies enhance trust.
  4. Use of modern web technologies and SEO best practices observed.
  5. No signs of blocking or WAF interference detected.
  6. Security headers could be improved for enhanced protection.
  7. Privacy and cookie policies are present and GDPR compliant.
  8. Contact information is comprehensive and clearly presented.
  9. No terms of service or explicit security policy pages found.
  10. Partner portal login form is present with standard WordPress login.
Technical notes

Notes

The website is built on WordPress CMS with Elementor page builder, leveraging jQuery and other modern JavaScript libraries. It uses Google Fonts and FontAwesome for styling and icons. Google Tag Manager is integrated for analytics and marketing tracking. The site employs lazy loading for scripts and images to improve performance. SEO is enhanced via Yoast SEO plugin with proper meta tags and Open Graph data. Mobile optimization is good with responsive design and viewport settings. Accessibility is basic but could be improved. Performance is moderate, with some room for optimization in script loading and caching. The technical stack is modern and well-maintained, supporting a professional and scalable web presence.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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