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Security report for customily.com

Customily, Inc. · E-commerce · United States

Medium risk. 3 critical or high findings in Security headers and SSL/TLS.

Security score

73/100

Risk levelMedium

0–100, higher is better. How it is calculated

Customily, Inc. is a specialized SaaS provider offering advanced product personalization software tailored for e-commerce businesses. Their platform integrates seamlessly with major marketplaces and storefronts such as Shopify, Etsy, WooCommerce, and Amazon, enabling sellers to create and sell customizable products with automated workflows and print-on-demand fulfillment. The company positions itself as a market leader with a strong client base including notable brands, supported by comprehensive features like real-time previews, automatic print file generation, and extensive clipart libraries. Technically, the website is built on Webflow CMS and leverages modern web technologies including Google Analytics, Microsoft Clarity, Facebook Pixel, Hotjar, and LiveChat for analytics, marketing, and customer support. The site is fast, mobile-optimized, and well-structured with clear navigation and professional design. Privacy and cookie compliance are well implemented with visible consent mechanisms and detailed policies. From a security perspective, the site enforces HTTPS and uses reCAPTCHA on forms, but lacks explicit security headers and published incident response or vulnerability disclosure policies. The absence of WHOIS registration data is a notable transparency gap, though the professional presentation and business references mitigate some concerns. Overall, Customily presents a mature, trustworthy e-commerce SaaS offering with strong technical and business foundations. Strategic improvements in security transparency and domain registration disclosure would further enhance trust and compliance.

Scanned

NIS2 and GDPR posture

GDPR outside view
83/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

3 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching customily.com

This scan found 23 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

Email alerts on material changes and an exportable JSON history of every change.

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Full report

€39.90one-time

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Prices incl. 21% VAT. Secure checkout by Mollie; sold by SEQ SIA, Latvia.

Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
72
Security headers
30
Email security
70
DNS health
80
Network security
100
GDPR outside view
83
Average
73

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Customily operates in the competitive e-commerce SaaS market, focusing on product personalization and print-on-demand integrations. Their business model centers on subscription-based software services that empower online sellers to differentiate with unique customizable products. The company targets medium-sized e-commerce businesses and top sellers across multiple platforms, leveraging partnerships with print-on-demand providers and marketplaces. Their ecosystem includes demo stores, help centers, and active community engagement, supporting customer acquisition and retention. The presence of major brand clients and extensive integrations indicates strong market positioning and growth potential. Revenue streams likely include tiered subscription plans and possibly transaction fees. The company emphasizes automation and scalability, appealing to sellers seeking efficiency and higher conversion rates. Strategic partnerships with POD providers and marketplaces enhance their competitive advantage and market reach.

Security posture

Customily demonstrates a solid security posture with HTTPS enforcement, use of Google reCAPTCHA on forms, and cookie consent mechanisms aligned with GDPR. The inclusion of multiple analytics and marketing tools is balanced with privacy compliance efforts. However, the absence of explicit security headers such as X-Frame-Options and X-Content-Type-Options represents a minor gap. No published security policy, incident response plan, or vulnerability disclosure program was found, which limits transparency and preparedness perception. The missing WHOIS registration data raises concerns about domain ownership transparency, though the website content and business references support legitimacy. Overall, the security maturity is moderate to good, with room for improvement in formal policies and technical header configurations to enhance defense-in-depth and trust.

Recommendations

  1. Implement and publish explicit security headers including X-Frame-Options and X-Content-Type-Options to improve protection against clickjacking and MIME sniffing.
  2. Create and make publicly available a security policy and incident response plan to enhance transparency and readiness.
  3. Establish a vulnerability disclosure program and publish a security.txt file to facilitate responsible reporting and improve security posture.
  4. Verify and update WHOIS domain registration information to ensure transparency and trustworthiness.
  5. Continue to monitor and audit third-party scripts and analytics tools to maintain privacy compliance and minimize tracking risks.

Contact details published on the site

Addresses
Legal name
Customily, Inc.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Customily, Inc.
Description
Customily offers a leading product customization software for e-commerce stores, enabling sellers to configure customizable products, automate custom orders, and boost on-demand sales.
Key services
Product personalization tools, Print-on-demand integrations, Automatic print file generation, Storefront optimization, Store management, Free clipart and design resources
Content quality
excellent
Branding
consistent

Technology

Stack
Webflow, Google Fonts, Google Tag Manager, Google Analytics, Microsoft Clarity, Facebook Pixel, Hotjar, LiveChat, GSAP, reCAPTCHA v2
Frameworks
Webflow CMS
Platforms
Shopify, Etsy, WooCommerce, Amazon, BigCommerce, Magento, Shoplazza, Walmart
Performance
fast
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Use of Google reCAPTCHA on forms
  • Cookie consent with opt-out mechanism
  • No exposed sensitive data in HTML
  • Use of reputable third-party scripts

Analytics and tracking

Services
Google Analytics, Microsoft Clarity, Hotjar
Tracking level
moderate
Privacy practices
good

Advertising

Ad networks
Google Ads, Facebook Ads
Tracking pixels
Facebook Pixel, Microsoft Clarity, Hotjar
Marketing tools
LiveChat
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and no blocking detected.
  2. Strong focus on e-commerce product personalization with integrations to major platforms.
  3. Comprehensive privacy and cookie policies with consent mechanisms implemented.
  4. Multiple customer testimonials and major brand logos enhance trust.
  5. WHOIS data missing, which reduces transparency and trust slightly.
  6. Use of modern web technologies and analytics tools.
  7. No explicit security policy or incident response information found.
  8. No vulnerability disclosure or security.txt file detected.
Technical notes

Notes

The website is built on the Webflow CMS platform, utilizing modern front-end technologies and third-party integrations for analytics, marketing, and customer support. The tech stack includes Google Fonts, Google Tag Manager, Google Analytics, Microsoft Clarity, Facebook Pixel, Hotjar, LiveChat, GSAP for animations, and Google reCAPTCHA for form security. Hosting is provided by Webflow, ensuring fast performance and mobile optimization. The site features well-structured HTML with proper meta tags for SEO and social sharing (Open Graph). Accessibility is addressed with focus styles and semantic markup. The use of lazy-loaded iframes for demos optimizes performance. Overall, the technical implementation is modern, performant, and user-friendly, supporting a professional e-commerce SaaS experience.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 60/100Medium24 findingsView report
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