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Security report for crystalclear.me.uk

Crystal Clear Cleaning & Property Maintenance Services · Other · United Kingdom

Medium risk. 6 critical or high findings in Network security, Email security and 3 other checks.

Security score

53/100

Risk levelMedium

0–100, higher is better. How it is calculated

Crystal Clear Cleaning & Property Maintenance Services is a small, family-run business based in Epsom, Surrey, specializing in commercial and residential cleaning services including window cleaning, carpet cleaning, and office cleaning. The company serves clients primarily in Surrey and Greater London, emphasizing customer satisfaction and eco-friendly practices. Their market position is that of a trusted local service provider with nearly a century of combined experience within the company. The website reflects a straightforward business model focused on service delivery to local residential and commercial customers. Technically, the website is built with basic HTML, CSS, and JavaScript, incorporating Google Analytics for visitor tracking. The site lacks modern CMS or frameworks and shows basic mobile optimization and accessibility. Performance is moderate, with no advanced technical features or optimizations detected. SEO is basic but present through meta tags and structured navigation. From a security perspective, the site does not explicitly confirm HTTPS usage in the provided data, and no security headers are detected. There is no visible incident response or security policy information, and cookie consent mechanisms are absent despite the presence of a cookie policy page. The site does not expose sensitive data or use vulnerable libraries, but security posture is basic and could be improved significantly. Overall, the website is functional and trustworthy for its business purpose but would benefit from enhanced security measures, privacy compliance improvements, and modernization of technical infrastructure to reduce risk and improve user experience.

Scanned

NIS2 and GDPR posture

GDPR outside view
68/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

6 findings rated critical or high. Fix these first.

  1. Network security

    Services reachable from the internet are the first thing attackers probe. Anything open that does not need to be should be closed.

    • High

      High-Risk Service Exposed: FTP

      Port 21 (FTP) is publicly accessible - FTP - Often unencrypted file transfer

      What to do: Consider restricting access to FTP or implementing strong authentication

      • NIS2 21(2)(e)
      • IR 2024/2690 6.7.2(f): Implementing Regulation (EU) 2024/2690, Annex point 6.7.2(f): Network security
      • NIST CM-7: NIST SP 800-53 Rev. 5 CM-7: Least Functionality
      • NIST SC-7: NIST SP 800-53 Rev. 5 SC-7: Boundary Protection
  2. Email security

    SPF, DKIM and DMARC stop others sending email that looks like it comes from your domain, a common route to phishing and invoice fraud.

  3. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1
  4. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  5. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

Need hands-on remediation? Email guard@offseq.com

Keep watching crystalclear.me.uk

This scan found 26 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

Email alerts on material changes and an exportable JSON history of every change.

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Full report

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
62
Security headers
40
Email security
60
DNS health
65
Network security
20
GDPR outside view
68
Average
53

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Breach exposure

Leaked credentials and lookalike domains from OffSeq Breach. The counts are free; the detailed lists are paid add-ons.

Dark web exposure

Add-on

Leaked records that mention crystalclear.me.uk, from OffSeq Breach.

No leaked records found

Breach holds no records for crystalclear.me.uk right now. New leaks arrive continuously, so monitoring on Breach alerts you if that changes.

Monitor on Breach (opens in a new tab)

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

The company operates in the local cleaning and property maintenance sector, targeting residential and commercial clients in Surrey and Greater London. Its competitive advantage lies in its long-standing experience, insured and guaranteed services, and eco-friendly objectives. The business model is service-oriented, relying on scheduled and ad hoc cleaning jobs. Revenue streams likely come from commercial contracts and residential clients. The partnership ecosystem includes web design and directory listing partners but no major strategic alliances are evident. Growth indicators are limited from the website data, but the company emphasizes customer satisfaction and quality service delivery.

Security posture

The current security maturity level is basic. The absence of HTTPS confirmation, lack of security headers, and missing incident response or vulnerability disclosure policies indicate gaps in security best practices. The use of Google Analytics without a cookie consent mechanism raises privacy compliance concerns under GDPR. No critical vulnerabilities or exposed sensitive data were detected, but the site would benefit from implementing HTTPS, security headers, and formal security policies. Incident response readiness and security culture indicators are not evident from the website content.

Recommendations

  1. Implement HTTPS across the entire website to ensure secure communications.
  2. Add security headers such as Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options to enhance protection against common web attacks.
  3. Introduce a cookie consent banner/mechanism to comply with GDPR and improve privacy transparency.
  4. Develop and publish a security policy and incident response contact information to improve trust and preparedness.
  5. Enhance mobile optimization and accessibility to improve user experience and SEO.

Contact details published on the site

Addresses
Legal name
Crystal Clear Cleaning & Property Maintenance Services
Registration number
05099758
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Crystal Clear Cleaning & Property Maintenance Services
Description
Commercial and residential cleaning e.g. window cleaning, carpet cleaning and office cleaning in Epsom and Kingston area, Surrey. Family run company based in Epsom, Surrey specialising in commercial and residential cleaning including window cleaning, carpet cleaning, office cleaning. Covers Surrey and Greater London including Epsom, Surbiton, Leatherhead and Kingston.
Key services
window cleaning, carpet cleaning, office cleaning, property maintenance
Content quality
good
Branding
consistent

Technology

Stack
HTML, CSS, JavaScript, Google Analytics (ga.js)
Performance
moderate
Mobile
basic
Accessibility
basic
SEO
basic

Security

Observed score
60/100
Good practices seen
  • No exposed sensitive data in HTML
  • No visible vulnerable libraries

Analytics and tracking

Services
Google Analytics
Tracking level
moderate
Privacy practices
basic

Advertising

Transparency
basic

Site quality

Design
basic
User experience
basic
Content relevance
good
Navigation
good
Professionalism
basic
Trustworthiness
moderate

Key observations

  1. Website is a small local business site focused on cleaning services in Surrey and Greater London.
  2. No advanced security policies or incident response information found.
  3. Basic privacy and cookie policy present but lacks consent mechanism.
  4. No terms of service or vulnerability disclosure information available.
  5. Use of Google Analytics for tracking without visible cookie consent banner.
  6. No social media links detected.
  7. Contact information is clearly presented in footer.
  8. Site design is functional but dated and basic in mobile optimization.
  9. No CMS or modern frameworks detected; static HTML/CSS with some JavaScript.
  10. No suspicious or malicious content detected.
Technical notes

Notes

The website is built on static HTML, CSS, and JavaScript with Google Analytics integration. There is no evidence of a CMS or modern web frameworks. The site is hosted under a UK registrar (123-Reg Limited) with a domain age consistent with the business claims. Performance is moderate with basic SEO meta tags and structured navigation. Technical debt is indicated by dated design and lack of mobile responsiveness. Modernization opportunities include adopting HTTPS, improving accessibility, and possibly migrating to a CMS for easier content management and security updates.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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