Crystal Clear Cleaning & Property Maintenance Services is a small, family-run business based in Epsom, Surrey, specializing in commercial and residential cleaning services including window cleaning, carpet cleaning, and office cleaning. The company serves clients primarily in Surrey and Greater London, emphasizing customer satisfaction and eco-friendly practices. Their market position is that of a trusted local service provider with nearly a century of combined experience within the company. The website reflects a straightforward business model focused on service delivery to local residential and commercial customers.
Technically, the website is built with basic HTML, CSS, and JavaScript, incorporating Google Analytics for visitor tracking. The site lacks modern CMS or frameworks and shows basic mobile optimization and accessibility. Performance is moderate, with no advanced technical features or optimizations detected. SEO is basic but present through meta tags and structured navigation.
From a security perspective, the site does not explicitly confirm HTTPS usage in the provided data, and no security headers are detected. There is no visible incident response or security policy information, and cookie consent mechanisms are absent despite the presence of a cookie policy page. The site does not expose sensitive data or use vulnerable libraries, but security posture is basic and could be improved significantly.
Overall, the website is functional and trustworthy for its business purpose but would benefit from enhanced security measures, privacy compliance improvements, and modernization of technical infrastructure to reduce risk and improve user experience.
Scanned ·
NIS2 and GDPR posture
GDPR outside view
68/ 100 · Medium
Checks completed
7of 7
NIS2 Art. 21(2)
a(a) Risk analysis and security policies: Not visible from outside
b(b) Incident handling: One indicator
c(c) Business continuity, backups and crisis management: Not visible from outside
d(d) Supply chain security: Not visible from outside
e(e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
f(f) Assessing the effectiveness of security measures: Not visible from outside
g(g) Cyber hygiene and security training: Not visible from outside
h(h) Cryptography and encryption: Partly checked
i(i) HR security, access control and asset management: One indicator
j(j) Multi-factor authentication and secured communications: Not visible from outside
Partly checked
One indicator
Not visible from outside
This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.
GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.
Priority findings
6 findings rated critical or high. Fix these first.
Network security
Services reachable from the internet are the first thing attackers probe. Anything open that does not need to be should be closed.
High
High-Risk Service Exposed: FTP
Port 21 (FTP) is publicly accessible - FTP - Often unencrypted file transfer
What to do: Consider restricting access to FTP or implementing strong authentication
Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.
High
Missing X-Frame-Options header
Prevents clickjacking attacks
What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"
This scan found 26 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.
Daily monitoring
Recommended
€25per month
TLS certificates and expiry
DNS records
SPF, DKIM and DMARC
Security headers
GDPR and NIS2 posture
Exposed services
Third-party trackers
Security score drift
Email alerts on material changes and an exportable JSON history of every change.
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Results by check
Each check with its score, findings and the evidence it collected.
How this score is calculated
The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.
Counted in this score
SSL/TLS
62
Security headers
40
Email security
60
DNS health
65
Network security
20
GDPR outside view
68
Average
53
Not counted
NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.
Findings that cap the score at 49
Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.
The certificate is not trusted by browsers
The website is not served over HTTPS
A database, remote desktop, file-sharing or Telnet service is reachable from the internet
The page loads a script from a compromised source
The domain registration has expired
SPF authorises every server to send mail as the domain
Partial scans
When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.
Risk levels
Critical0–25
High26–49
Medium50–75
Low76–100
Breach exposure
Leaked credentials and lookalike domains from OffSeq Breach. The counts are free; the detailed lists are paid add-ons.
Dark web exposure
Add-on
Leaked records that mention crystalclear.me.uk, from OffSeq Breach.
No leaked records found
Breach holds no records for crystalclear.me.uk right now. New leaks arrive continuously, so monitoring on Breach alerts you if that changes.
Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.
Business context
Business profile
The company operates in the local cleaning and property maintenance sector, targeting residential and commercial clients in Surrey and Greater London. Its competitive advantage lies in its long-standing experience, insured and guaranteed services, and eco-friendly objectives. The business model is service-oriented, relying on scheduled and ad hoc cleaning jobs. Revenue streams likely come from commercial contracts and residential clients. The partnership ecosystem includes web design and directory listing partners but no major strategic alliances are evident. Growth indicators are limited from the website data, but the company emphasizes customer satisfaction and quality service delivery.
Security posture
The current security maturity level is basic. The absence of HTTPS confirmation, lack of security headers, and missing incident response or vulnerability disclosure policies indicate gaps in security best practices. The use of Google Analytics without a cookie consent mechanism raises privacy compliance concerns under GDPR. No critical vulnerabilities or exposed sensitive data were detected, but the site would benefit from implementing HTTPS, security headers, and formal security policies. Incident response readiness and security culture indicators are not evident from the website content.
Recommendations
Implement HTTPS across the entire website to ensure secure communications.
Add security headers such as Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options to enhance protection against common web attacks.
Introduce a cookie consent banner/mechanism to comply with GDPR and improve privacy transparency.
Develop and publish a security policy and incident response contact information to improve trust and preparedness.
Enhance mobile optimization and accessibility to improve user experience and SEO.
Commercial and residential cleaning e.g. window cleaning, carpet cleaning and office cleaning in Epsom and Kingston area, Surrey. Family run company based in Epsom, Surrey specialising in commercial and residential cleaning including window cleaning, carpet cleaning, office cleaning. Covers Surrey and Greater London including Epsom, Surbiton, Leatherhead and Kingston.
Website is a small local business site focused on cleaning services in Surrey and Greater London.
No advanced security policies or incident response information found.
Basic privacy and cookie policy present but lacks consent mechanism.
No terms of service or vulnerability disclosure information available.
Use of Google Analytics for tracking without visible cookie consent banner.
No social media links detected.
Contact information is clearly presented in footer.
Site design is functional but dated and basic in mobile optimization.
No CMS or modern frameworks detected; static HTML/CSS with some JavaScript.
No suspicious or malicious content detected.
Technical notes
Notes
The website is built on static HTML, CSS, and JavaScript with Google Analytics integration. There is no evidence of a CMS or modern web frameworks. The site is hosted under a UK registrar (123-Reg Limited) with a domain age consistent with the business claims. Performance is moderate with basic SEO meta tags and structured navigation. Technical debt is indicated by dated design and lack of mobile responsiveness. Modernization opportunities include adopting HTTPS, improving accessibility, and possibly migrating to a CMS for easier content management and security updates.
Standards and sources
Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.
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