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Security report for crisp.app

Fresh Food Ventures Group BV · E-commerce · Belgium

Low risk. 3 critical or high findings in Security headers, GDPR outside view and 1 other check.

Security score

77/100

Risk levelLow

0–100, higher is better. How it is calculated

Crisp is an online fresh grocery delivery service operating primarily in Belgium (Vlaanderen). The company offers a mobile app and website platform where consumers can order quality fresh products sourced directly from small producers and have them delivered to their homes. The business model emphasizes freshness, sustainability, and convenience, with delivery available seven days a week and payment options including meal vouchers. The website is professionally designed, mobile-optimized, and provides clear customer support channels including WhatsApp. The company holds a B Corporation certification, indicating commitment to social and environmental responsibility. Technically, the website uses modern web technologies and Google Tag Manager for analytics and marketing, with a fast and accessible user experience. Security posture is good with HTTPS and cookie consent mechanisms, though explicit security policies and incident response contacts are not published. Overall, Crisp presents a trustworthy and mature online grocery platform with strong business credibility and compliance with privacy regulations.

Scanned

NIS2 and GDPR posture

GDPR outside view
68/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

3 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  3. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching crisp.app

This scan found 18 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

Email alerts on material changes and an exportable JSON history of every change.

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Prices incl. 21% VAT. Secure checkout by Mollie; sold by SEQ SIA, Latvia.

Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
72
Security headers
45
Email security
87
DNS health
90
Network security
100
GDPR outside view
68
Average
77

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Crisp occupies a niche in the Belgian online grocery market focusing on fresh, quality products sourced directly from local producers. Their competitive advantage lies in freshness, sustainability, and convenience, supported by a user-friendly app and website. Revenue streams include direct sales of groceries with delivery fees and service charges. The target customers are consumers in Vlaanderen seeking fresh groceries delivered to their door. The company ecosystem includes a dedicated careers site (crisp.jobs) and social media presence on Instagram, LinkedIn, and Facebook. The B Corp certification and transparent policies enhance brand trust. Growth potential exists in geographic expansion beyond Vlaanderen and increasing app adoption. Strategic partnerships with payment providers and local producers underpin operations.

Security posture

The website enforces HTTPS and implements a cookie consent mechanism with granular controls, reflecting good privacy compliance. No security headers were detected in the HTML content, suggesting room for improvement in HTTP security headers like CSP, HSTS, and X-Frame-Options. There is no published security policy or incident response contact information, which limits transparency in security governance. No vulnerabilities or exposed sensitive data were observed in the content. The use of Google Tag Manager indicates moderate user tracking, balanced by privacy controls. Overall, the security posture is solid but could be enhanced by publishing security policies and adding security headers.

Recommendations

  1. Implement and publish a formal security policy and incident response contact information on the website.
  2. Add HTTP security headers such as Content Security Policy (CSP), HTTP Strict Transport Security (HSTS), and X-Frame-Options to improve protection against common web attacks.
  3. Consider publishing a vulnerability disclosure policy or security.txt file to encourage responsible reporting of security issues.
  4. Enhance transparency around data retention policies related to analytics and user data.
  5. Maintain and regularly audit third-party scripts and tracking tools to minimize privacy risks.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Fresh Food Ventures Group BV
Description
De boodschappen-app met de beste smaak. Vandaag besteld, morgen gratis thuisbezorgd in heel Vlaanderen. Kom je kiezen waar je trek in hebt?
Key services
Online ordering of fresh groceries, Home delivery 7 days a week, Mobile app for ordering, Payment via meal vouchers and Bancontact
Content quality
excellent
Branding
consistent

Technology

Stack
Google Tag Manager, Custom fonts (MabryPro, MaisonNeue), CSS animations and media queries, Dialog element for cookie consent
Platforms
Web, Android app, iOS app
Performance
fast
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Cookie consent with granular controls
  • No exposed sensitive data in HTML

Analytics and tracking

Services
Google Tag Manager
Tracking level
moderate
Privacy practices
good

Advertising

Transparency
basic

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with no blocking or WAF challenges.
  2. Strong focus on fresh grocery delivery in Belgium with clear business model.
  3. Comprehensive cookie consent and privacy policy in place.
  4. No explicit security policy or incident response information found.
  5. Use of Google Tag Manager for analytics and marketing.
  6. High quality design and user experience with mobile optimization.
  7. Clear contact phone number and WhatsApp support available.
  8. B Corporation certification indicates social and environmental responsibility.
Technical notes

Notes

The website is built with modern web technologies, likely React or similar SPA frameworks, and uses custom fonts and CSS animations for a polished user experience. Google Tag Manager is integrated for analytics and marketing. The site is mobile-optimized with responsive design and accessibility considerations. Performance appears fast with efficient asset loading. No CMS or hosting provider details were identified from the HTML content. The technical implementation supports a seamless shopping experience but could benefit from enhanced security headers and explicit technical documentation.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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