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Security report for contatoseguro.com.br

Contato Seguro · Other · Brazil

Medium risk. 4 critical or high findings in SSL/TLS and GDPR outside view.

Security score

65/100

Risk levelMedium

0–100, higher is better. How it is calculated

Contato Seguro operates a professional whistleblowing platform in Brazil, providing secure and anonymous channels for reporting workplace irregularities. The company offers multiple access points including a website, mobile app, and WhatsApp integration, emphasizing confidentiality and user privacy. Their market position is that of a trusted partner in compliance and ethical reporting solutions. Technically, the website is hosted on AWS infrastructure, uses modern web technologies such as Bootstrap and jQuery, and integrates Google reCAPTCHA for security. The site is mobile-optimized and accessible, with a cookie consent mechanism and privacy policy demonstrating GDPR compliance. Security posture is strong with HTTPS enforced, secure forms, and no visible vulnerabilities. WHOIS data confirms domain legitimacy and consistent registration details. Overall, the site is professional, trustworthy, and well-structured for its business purpose.

Scanned

NIS2 and GDPR posture

GDPR outside view
50/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

4 findings rated critical or high. Fix these first.

  1. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • Critical

      Unable to retrieve SSL certificate

      Could not establish secure connection to retrieve certificate information

      What to do: Check if the server is accessible and SSL/TLS is properly configured

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Privacy Policy found

      GDPR requires a clear and accessible privacy policy

      What to do: Add a comprehensive privacy policy page and link to it prominently

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      Third-party services without privacy policy

      Detected services: Google Analytics

      What to do: Document all third-party data sharing in your privacy policy

Need hands-on remediation? Email guard@offseq.com

Keep watching contatoseguro.com.br

This scan found 13 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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Recommended

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
0
Security headers
90
Email security
65
DNS health
85
Network security
100
GDPR outside view
50
Average
65

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

The company targets corporate clients and employees needing a secure whistleblowing channel, operating in the compliance and ethics sector. Their business model revolves around providing SaaS solutions for anonymous reporting and case management. The presence of a client portal and marketing links to partner sites indicates a mature ecosystem. The company maintains a blog with relevant content, enhancing thought leadership and customer engagement. No direct revenue streams are visible but likely include subscription or service fees. The partnership with Canal da Ética strengthens market reach. Growth indicators include multi-channel reporting and mobile app availability.

Security posture

Contato Seguro demonstrates a mature security posture with HTTPS, reCAPTCHA integration, and secure form handling. No exposed sensitive data or vulnerable libraries were detected. However, the absence of publicly available incident response or security policy documents and lack of a vulnerability disclosure program are gaps. The cookie consent mechanism and privacy policy indicate good compliance with data protection laws. The use of AWS WAF scripts suggests additional protective layers. Overall, the security maturity is good but could be improved by publishing formal security policies and vulnerability disclosure channels.

Recommendations

  1. Publish a dedicated Terms of Service page to clarify user agreements.
  2. Implement and publish a security policy and incident response plan for transparency.
  3. Add a security.txt file to facilitate vulnerability disclosures.
  4. Regularly review and update third-party scripts to mitigate potential vulnerabilities.
  5. Enhance contact information with direct company emails and phone numbers for support and security contacts.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Contato Seguro
Description
O Canal de Denúncias é um meio seguro para realizar denúncias anônimas e confidenciais sobre irregularidades em empresas, promovendo um ambiente de trabalho seguro, justo e sigiloso.
Key services
Whistleblowing platform (site, app, WhatsApp), Anonymous and confidential reporting, Report tracking and management
Content quality
good
Branding
consistent

Technology

Stack
jQuery, Bootstrap, Toastr, Google reCAPTCHA v2 Invisible, AWS DNS (Route53), Google Analytics (gtag.js), Rybena accessibility tools
Frameworks
Bootstrap
Platforms
Web, Mobile app (Android and iOS)
Performance
moderate
Mobile
good
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Google reCAPTCHA v2 Invisible for forms
  • No exposed sensitive data in HTML
  • Secure form submission with CSRF token
  • Cookie consent with opt-in/out
  • Use of AWS WAF challenge script

Analytics and tracking

Services
Google Analytics (gtag.js)
Tracking level
moderate
Privacy practices
good

Advertising

Marketing tools
Toastr notifications
Transparency
basic

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website provides a secure whistleblowing platform with anonymous reporting.
  2. Strong focus on privacy and data protection compliance.
  3. Multiple reporting channels: website, WhatsApp, mobile app.
  4. Use of Google reCAPTCHA Invisible for spam prevention.
  5. Cookie consent banner implemented with opt-in/out options.
  6. No exposed sensitive data or security misconfigurations found.
  7. No explicit Terms of Service page detected.
  8. No public incident response or security policy documents found.
  9. WHOIS data consistent with business claims and hosting provider.
  10. No signs of adult or questionable content.
Technical notes

Notes

The website uses a modern tech stack including jQuery, Bootstrap, and Toastr for UI components, hosted on AWS infrastructure with DNS managed by AWS Route53. Google reCAPTCHA Invisible v2 is implemented for spam prevention on forms. The site is mobile responsive and includes accessibility tools (Rybena). Performance is moderate with CDN usage for static assets. SEO is supported by proper meta tags and structured navigation. No CMS was detected, suggesting a custom or static site build. Technical risks are low but depend on maintaining third-party libraries and monitoring for vulnerabilities.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 78/100 −2Low25 findingsView report
  2. 80/100Low20 findingsView report
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