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Is connectassist.co.uk a Scam? Security Check Results - Maximus UK

connectassist.co.uk Security Report Summary

connectassist.co.uk received a security score of 68 out of 100 in Guard's comprehensive security analysis, classified as "Moderate Risk". This report covers Maximus UK's website security posture. Maximus UK operates in the Government industry in United Kingdom.

Maximus UK is a specialist 24/7 contact centre outsourcing provider delivering flexible and scalable customer experience services primarily to government, charities, and businesses across the United Kingdom. The company emphasizes compassionate support for vulnerable populations and integrates award-winning contact teams with advanced technology solutions, including AI, to enhance service delivery. Their market position is strong within public sector frameworks and the voluntary sector, supported by certifications such as Disability Confident Leader. Technically, the website is built on WordPress with modern plugins and integrations like HubSpot and Google Tag Manager, reflecting a mature digital infrastructure with good SEO and accessibility practices. Security posture is solid with HTTPS enforced and no visible vulnerabilities, though some security headers and policies could be improved. Overall, the site is professional, trustworthy, and well-optimized for user experience and compliance.

The security scan identified 30 findings across security headers, SSL/TLS, DNS health, email security, GDPR compliance, and NIS2 compliance analysis modules.

Technologies detected: WordPress 7.0, Gravity Forms, HubSpot, Google Tag Manager, Select2, AOS (Animate On Scroll), Yoast SEO Premium.

About this security scan

Guard performs automated security assessments of websites by analyzing SSL/TLS certificates, HTTP security headers, DNS configuration, email authentication protocols (SPF, DKIM, DMARC), GDPR compliance indicators, NIS2 directive compliance, network exposure, and business-context intelligence. Each report provides domain-specific findings, risk scores, and actionable recommendations.

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Is connectassist.co.uk Safe? Security Analysis for Maximus UK

https://www.connectassist.co.uk/

Check if connectassist.co.uk is a scam or legitimate. Free security scan and reviews.

GovernmentUnited Kingdomlarge
WordPress 7.0Gravity FormsHubSpotGoogle Tag ManagerSelect2+2 more
Analyzed Completed
68
Security Score
MEDIUM RISK

Below Government avg (70)

GDPR-aligned

Data handling

EU

Hosting region

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AI Summary

Maximus UK is a specialist 24/7 contact centre outsourcing provider delivering flexible and scalable customer experience services primarily to government, charities, and businesses across the United Kingdom. The company emphasizes compassionate support for vulnerable populations and integrates award-winning contact teams with advanced technology solutions, including AI, to enhance service delivery. Their market position is strong within public sector frameworks and the voluntary sector, supported by certifications such as Disability Confident Leader. Technically, the website is built on WordPress with modern plugins and integrations like HubSpot and Google Tag Manager, reflecting a mature digital infrastructure with good SEO and accessibility practices. Security posture is solid with HTTPS enforced and no visible vulnerabilities, though some security headers and policies could be improved. Overall, the site is professional, trustworthy, and well-optimized for user experience and compliance.

Detected Technologies

WordPress 7.0Gravity FormsHubSpotGoogle Tag ManagerSelect2AOS (Animate On Scroll)Yoast SEO Premium

6 urgent findings need attention

6 high

Continuous monitoring

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Guard tracks your live infrastructure daily: certificate expiry, DNS & mail authentication drift, uptime changes, subdomain inventory, and unexpected tracker or content shifts. A full timeline captures every diff so you can prove remediation and spot regressions instantly.

Security drift alerts

Risk score drops, new high-severity issues, and header hardening gaps

Compliance watch

GDPR / NIS2 posture changes with governance evidence snapshots

Infrastructure surface

Unexpected open services, SSL expiry, DNS & email authentication changes

Content & tracker intelligence

Marketing tech shifts, analytics drift, and AI recommendation updates

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OffSeq Observations

No critical findings yet

85/100

SSL/TLS Security

5 findings

42/100

DNS Health

5 findings

65/100

Network Security

1 finding

100/100

🧠AI Business Intelligence

Technology stack, business insights, and market analysis powered by AI.

Business Intelligence

Market & Strategic Analysis

Maximus UK operates in the government and non-profit sectors, providing outsourced customer experience and contact centre services. Their business model focuses on multi-channel customer engagement, crisis management, and bespoke technology integration, targeting vulnerable customers and public sector clients. The company maintains a broad partnership ecosystem with regional and global affiliates, enhancing its service reach. Growth indicators include recent placements on government frameworks and active content marketing through case studies and insights. The company leverages AI to improve operational efficiency and customer satisfaction, positioning itself competitively in the CX outsourcing market.

Security Posture Analysis

Comprehensive Security Assessment

The website demonstrates a good security maturity level with HTTPS enabled and use of reCAPTCHA to protect forms. No sensitive data is exposed in the HTML content. However, the absence of key security headers such as Content-Security-Policy and a published security policy or incident response contact reduces overall security transparency. There is no evidence of a vulnerability disclosure program or security.txt file. Privacy compliance is supported by comprehensive privacy and cookie policies with consent mechanisms. Incident response readiness and security culture indicators are not explicitly visible on the site, suggesting room for improvement in formalizing security governance and communication.

Strategic Recommendations

Priority Actions for Security Improvement

1

Implement and enforce security headers including Content-Security-Policy, X-Content-Type-Options, and X-Frame-Options to enhance protection against common web attacks.

Observations

Comprehensive website and business-context analysis.

AI-Enhanced Website Analysis

Business Insights

Company:

Maximus UK

Description:

Helping people transform their lives. Specialist 24/7 contact centre outsourcing provider delivering flexible, scalable customer experience services to support vulnerable people across the UK.

Key Services:
Omnichannel services24/7 helplinesSurge supportOut of hoursCrisis managementOverflow serviceBespoke CX and CRM technologyDebt and money adviceMental health and befriending
Content Quality:

excellent

Branding:

consistent

Technical Stack

Technologies:
WordPress 7.0Gravity FormsHubSpotGoogle Tag ManagerSelect2AOS (Animate On Scroll)Yoast SEO Premium
Platforms:
WordPress
Performance:

moderate

Mobile:

good

Accessibility:

good

SEO:

excellent

Security Assessment

Security Score:
85/100
Best Practices:
  • HTTPS enforced
  • No exposed sensitive data in HTML
  • Use of reCAPTCHA script
  • Cookie consent mechanism present

Analytics & Tracking

Services:
HubSpot AnalyticsGoogle Tag Manager
Tracking Level:moderate
Privacy Compliance:good

Advertising & Marketing

Tracking Pixels:
HubSpot Ads Pixel
Marketing Tools:
HubSpotCookie Law Consent
Transparency Level:good

Website Quality Assessment

Design Quality:excellent
User Experience:excellent
Content Relevance:excellent
Navigation Clarity:excellent
Professionalism:excellent
Trustworthiness:high

Key Observations

1

Website is fully accessible with rich content and no blocking detected.

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🛡️Security Headers

HTTP security headers analysis and recommendations.

Security Headers

HTTP security headers analysis

80/100
Score

Weak X-Frame-Options configuration

LOW

Current value: "SAMEORIGIN, SAMEORIGIN"

Weak X-Content-Type-Options configuration

LOW

Current value: "nosniff, nosniff"

Weak Referrer-Policy configuration

LOW

Current value: "strict-origin-when-cross-origin, strict-origin-when-cross-origin"

Sensitive data may be cached

LOW

Cache-Control header should include "no-store" for sensitive pages

👤GDPR Compliance

Privacy and data protection assessment under GDPR regulations.

GDPR Compliance

Privacy and data protection assessment

88/100
Score

Privacy policy may not be GDPR compliant

MEDIUM

Privacy policy lacks explicit GDPR compliance elements

GDPR Compliance Analysis

Privacy Policy85% confidence
Cookie Policy85% confidence
Contact Information Found90% confidence
phone

🛡️NIS2 Compliance

Network & Information Security Directive compliance assessment.

NIS2 Compliance

Network & Information Security Directive

17/100
Score

No information security framework found

HIGH

NIS2 requires documented cybersecurity and information security measures

No vulnerability disclosure policy

MEDIUM

NIS2 encourages coordinated vulnerability disclosure

No security policy documentation found

HIGH

NIS2 requires documented cybersecurity governance and risk management

No incident response procedures found

HIGH

NIS2 requires documented incident response and business continuity plans

No business continuity planning found

MEDIUM

NIS2 emphasizes operational resilience and business continuity

No security contact information

HIGH

NIS2 requires clear incident reporting channels

No vulnerability reporting mechanism

MEDIUM

Clear vulnerability reporting supports coordinated disclosure

No NIS2 reference found

LOW

Consider explicitly mentioning NIS2 compliance efforts

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📧Email Security

SPF, DKIM, and DMARC validation and email security assessment.

Email Security

SPF, DKIM, and DMARC validation

70/100
Score

Complex SPF record

LOW

Too many include statements can cause lookup limits

DMARC not enforcing

MEDIUM

DMARC policy is set to "none"

Strict DMARC Alignment

LOW

Strict alignment may cause legitimate emails to fail

No BIMI Record

LOW

BIMI displays brand logos in email clients

No MTA-STS Policy

MEDIUM

MTA-STS enforces TLS for email delivery

No TLS-RPT Record

LOW

TLS-RPT provides reporting for email TLS issues

SPF
Sender Policy Framework
DKIM
DomainKeys Identified Mail
DMARC
Domain-based Message Authentication
MX Records
Mail Exchange Records
BIMI
Brand Indicators
MTA-STS
Mail Transfer Agent Security
TLS-RPT
TLS Reporting
DNSSEC
DNS Security
SPF Details
Record:
v=spf1 a mx ip4:51.140.139.122 include:em8783.maximusuk.co.uk include:spf.protection.outlook.com include:spf.mandrillapp.com include:_spf.cmail.ondemand.com include:_spf.meddbase.com include:24905364.spf03.hubspotemail.net -all
DNS Lookups:8/10
Policy:-all
DKIM Selectors Found
Selector:selector1(1416-bit rsa)
Selector:selector2(1416-bit rsa)
Selector:email(1296-bit rsa)
Selector:s1(1440-bit rsa)
DMARC Details
Policy:none
Subdomain Policy:none
Aggregate Reports:[email protected]
Forensic Reports:[email protected]

🏆SSL/TLS Security

Certificate validity and encryption analysis.

SSL/TLS Security

Certificate validity and encryption analysis

42/100
Score

Weak Protocols Supported

HIGH

Server supports weak protocols: TLSv1.1

Certificate Transparency Not Implemented

LOW

Certificate is not logged in Certificate Transparency logs

SSL Certificate Expires Within 90 Days

MEDIUM

SSL certificate expires in 80 days

Weak SSL Key Length

HIGH

SSL certificate uses 256-bit key, which is considered weak

HSTS Not Enabled

MEDIUM

HTTP Strict Transport Security (HSTS) is not configured

Protocol Support

TLSv1.3TLSv1.2TLSv1.1

OCSP Status

OCSP Stapling Enabled

📊DNS Health

DNS configuration and security assessment.

DNS Health

DNS configuration and security assessment

65/100
Score

DNSSEC Not Enabled

MEDIUM

DNSSEC is not configured for this domain

CAA Records Not Configured

LOW

Certificate Authority Authorization (CAA) records not found

Domain Transfer Lock Not Enabled

MEDIUM

Domain can be transferred without authorization

Domain Delete Lock Not Enabled

LOW

Domain can be deleted without additional verification

DMARC Policy Set to None

LOW

DMARC is configured but not enforcing any policy

Domain Registration Details

Domain Age
17 years(mature)
Expiry Risk
none(2919 days)
Protection Level
none
Suspicious Indicators Detected
  • No domain protection locks enabled

DNS Records

A Records:162.159.136.54, 162.159.137.54
Name Servers:
ns77.domaincontrol.comDNS only
ns78.domaincontrol.comDNS only
MX Records:
0: maximusuk-co-uk.mail.protection.outlook.com
SOA:Serial: 2026062201, TTL: 600s

DNSSEC Status

DNSSEC Not Enabled

DNS Performance

Resolution Time:44ms

SPF Analysis

SPF Record:
v=spf1 a mx ip4:51.140.139.122 include:em8783.maximusuk.co.uk include:spf.protection.outlook.com include:spf.mandrillapp.com include:_spf.cmail.ondemand.com include:_spf.meddbase.com include:24905364.spf03.hubspotemail.net -all

Network Security

Port scanning and network exposure analysis.

Network Security

Port scanning and network exposure analysis

100/100
Score

Good Network Security Posture

LOW

No unnecessary services detected on common risky ports

How does connectassist.co.uk compare?

See how connectassist.co.uk stacks up against similar websites in the same industry.

🔧Technical Analysis

Detailed technical findings and analysis from AI assessment.

Technical Analysis

Comprehensive security assessment findings

Additional Findings

The website is built on a modern WordPress platform using version 7.0, incorporating popular plugins such as Gravity Forms for form handling, HubSpot for marketing and analytics, and Select2 for enhanced UI components. The site uses asynchronous loading of scripts and optimized images for performance. SEO is well-managed with Yoast SEO Premium, including structured data (JSON-LD) and Open Graph metadata for social sharing. Accessibility features are present, including ARIA roles and screen reader text. The site is mobile responsive with good navigation clarity. Performance is moderate, with potential for improvement through further optimization of script loading and caching strategies. No critical technical debt or outdated technologies were detected.
Professional Report

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Optional add-ons

via BREACH

Your order

Full Report
PDF · email delivery · lifetime access
39.90
Total
Incl. 21% VAT
39.90
Already purchased? Enter unlock code
VisaMastercardApple PayGoogle Payvia EveryPay
SEQ SIA
Reg. No. 40203410806 · VAT LV40203410806

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