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Security report for citycom.at

Citycom Telekommunikation GmbH · Telecommunications · Austria

Medium risk. 4 critical or high findings in Security headers, GDPR outside view and 2 other checks.

Security score

63/100

Risk levelMedium

0–100, higher is better. How it is calculated

Citycom Telekommunikation GmbH is a regional market leader in Austria providing ICT solutions including internet, voice, datacenter, network, and cloud services. The company benefits from its affiliation with Holding Graz and holds certifications such as ISO 9001 and EN 50600, underscoring its commitment to quality and security. The website reflects a professional and business-oriented approach targeting enterprises seeking reliable telecommunications and ICT services. Technically, the site is built on WordPress with modern plugins and SEO tools, offering good performance and mobile optimization. Security posture is strong with HTTPS, security headers, and privacy compliance mechanisms in place, although incident response and vulnerability disclosure information are absent. Overall, the domain registration and WHOIS data align well with the business claims, supporting high legitimacy and trustworthiness.

Scanned

NIS2 and GDPR posture

GDPR outside view
85/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

4 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  3. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

  4. Network security

    Services reachable from the internet are the first thing attackers probe. Anything open that does not need to be should be closed.

    • High

      High-Risk Service Exposed: FTP

      Port 21 (FTP) is publicly accessible - FTP - Often unencrypted file transfer

      What to do: Consider restricting access to FTP or implementing strong authentication

      • NIS2 21(2)(e)
      • IR 2024/2690 6.7.2(f): Implementing Regulation (EU) 2024/2690, Annex point 6.7.2(f): Network security
      • NIST CM-7: NIST SP 800-53 Rev. 5 CM-7: Least Functionality
      • NIST SC-7: NIST SP 800-53 Rev. 5 SC-7: Boundary Protection

Need hands-on remediation? Email guard@offseq.com

Keep watching citycom.at

This scan found 19 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

Email alerts on material changes and an exportable JSON history of every change.

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Full report

€39.90one-time

  • The complete analysis as a PDF you can cite
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Prices incl. 21% VAT. Secure checkout by Mollie; sold by SEQ SIA, Latvia.

Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
72
Security headers
55
Email security
70
DNS health
75
Network security
20
GDPR outside view
85
Average
63

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Citycom operates in the telecommunications and technology sectors, focusing on business customers requiring high-speed internet, voice solutions, datacenter hosting, and network connectivity. Its business model centers on providing managed ICT services with a strong emphasis on customer service and technological reliability. The company leverages its own fiber optic network and 5G licenses to maintain competitive advantages. Partnerships and certifications enhance its market position. The website content and structure indicate a mature digital presence with clear service segmentation and calls to action, supporting lead generation and customer engagement.

Security posture

The website demonstrates a mature security posture with enforced HTTPS, presence of key security headers, and use of privacy and cookie management plugins. No exposed sensitive data or vulnerable libraries were detected in the HTML content. However, the absence of a public incident response contact or vulnerability disclosure policy suggests room for improvement in transparency and readiness. Compliance with GDPR is evident through privacy and cookie policies with consent mechanisms. Overall, the security practices align with industry standards for a medium-sized ICT provider.

Recommendations

  1. Publish a dedicated incident response contact or page to improve transparency and readiness.
  2. Implement and publicize a vulnerability disclosure policy or security.txt file to encourage responsible reporting.
  3. Enhance website accessibility features to meet WCAG guidelines and improve inclusivity.
  4. Regularly audit and update third-party plugins and scripts to mitigate potential vulnerabilities.
  5. Expand privacy policy details to include explicit data retention periods and processing purposes.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Citycom Telekommunikation GmbH
Description
Als Anbieter für IKT-Lösungen ist Citycom mit modernster Technologie und persönlichem Kundenservice der richtige Partner für Ihr Unternehmen.
Key services
voice, internet, datacenter, network, air-connect:premium, StyriaCloud
Content quality
good
Branding
consistent

Technology

Stack
WordPress, Yoast SEO plugin, WPBakery Page Builder, Slider Revolution, jQuery, Popup Builder, Borlabs Cookie, Contact Form 7
Platforms
WordPress
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Security headers present
  • No exposed sensitive data in HTML
  • Use of security plugins (Borlabs Cookie for consent management)

Analytics and tracking

Services
Google Tag Manager
Tracking level
moderate
Privacy practices
good

Advertising

Marketing tools
Popup Builder, Borlabs Cookie
Transparency
good

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is professionally designed and well-structured.
  2. Content is business-focused with clear service offerings.
  3. Strong regional presence with certifications and parent company affiliation.
  4. Good privacy and cookie compliance with consent mechanisms.
  5. No signs of malicious or suspicious activity.
  6. Use of modern WordPress plugins and SEO tools.
  7. No visible security or privacy red flags.
Technical notes

Notes

The website is built on WordPress using a combination of popular plugins such as Yoast SEO, WPBakery Page Builder, Slider Revolution, and Contact Form 7. The technical stack supports good SEO optimization and user experience with responsive design and multimedia content including video backgrounds. Performance is moderate, with some heavy assets like videos and large images that could be optimized further. The site uses modern JavaScript libraries and implements cookie consent management. Hosting provider details are not explicitly identified from the content. Overall, the technical implementation is solid but could benefit from performance tuning and enhanced accessibility.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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