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Security report for chase.com

Chase · Finance · United States

Low risk. 3 critical or high findings in GDPR outside view and SSL/TLS.

Security score

83/100

Risk levelLow

0–100, higher is better. How it is calculated

Chase is a leading financial services company offering a broad range of banking, credit, mortgage, auto loan, and investment products primarily targeting personal and business customers in the United States. The website reflects a mature digital presence with a professional design, clear navigation, and comprehensive content that supports its market position as a top-tier financial institution. The site leverages modern web technologies including React and Next.js, hosted on Akamai CDN, ensuring fast performance and mobile optimization. Security is robust with HTTPS enforcement, secure login forms, and multiple security headers implemented. Privacy and cookie policies are comprehensive and GDPR compliant, reflecting strong privacy compliance. Although WHOIS data is unavailable due to registry restrictions, the brand's legitimacy is well established. Overall, the website demonstrates a high level of digital maturity and trustworthiness.

Scanned

This is an earlier scan of chase.com. View the latest report

NIS2 and GDPR posture

GDPR outside view
58/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

3 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching chase.com

This scan found 12 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
82
Security headers
80
Email security
85
DNS health
90
Network security
100
GDPR outside view
58
Average
83

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Chase operates as a major player in the banking and finance sector, with a business model centered on providing a wide array of financial products and services to both individual consumers and businesses. Its competitive advantages include a strong brand, extensive product portfolio, and integration with JPMorgan Chase & Co. The company targets a broad customer base including personal banking clients, small to large businesses, and investors. The website's ecosystem includes multiple related domains for specialized services such as auto financing and credit cards. Marketing and analytics tools are used moderately to enhance customer engagement and service delivery. The company maintains a consistent branding strategy and offers extensive educational resources, reinforcing customer trust and loyalty.

Security posture

The website exhibits a strong security posture with enforced HTTPS, use of security headers like Content-Security-Policy and Strict-Transport-Security, and secure login mechanisms including password masking and token usage options. No exposed sensitive data or vulnerable libraries were detected in the analyzed content. However, the absence of a publicly available vulnerability disclosure policy and incident response contact details suggests areas for improvement in transparency and incident readiness. The privacy policy and cookie consent mechanisms align with GDPR requirements, indicating good compliance. Overall, the security maturity is high, suitable for a financial institution handling sensitive customer data.

Recommendations

  1. Publish a clear vulnerability disclosure and bug bounty policy to encourage responsible reporting of security issues.
  2. Provide explicit incident response contact information such as security@ or abuse@ email addresses.
  3. Continue regular audits and updates of third-party libraries to mitigate potential vulnerabilities.
  4. Enhance accessibility features to meet or exceed WCAG standards for inclusivity.
  5. Increase transparency on data retention and user data handling practices to strengthen privacy trust.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Chase
Description
Chase online; credit cards, mortgages, commercial banking, auto loans, investing & retirement planning, checking and business banking.
Key services
Checking accounts, Savings & CDs, Credit cards, Home loans, Auto loans, Investing and retirement planning
Content quality
excellent
Branding
consistent

Technology

Stack
React, JavaScript, Webpack, Next.js, Akamai CDN
Frameworks
React, Next.js
Platforms
Web
Performance
fast
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
90/100
Good practices seen
  • HTTPS enforced
  • Secure login form with password masking and show/hide toggle
  • No exposed sensitive data in HTML
  • Use of security headers

Analytics and tracking

Services
Boomerang, Chase Analytics
Tracking level
moderate
Privacy practices
good

Advertising

Tracking pixels
Boomerang
Marketing tools
Chase Analytics
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and navigation
  2. Strong focus on financial products and services
  3. Secure login form with accessibility considerations
  4. Use of modern web technologies and CDNs
  5. Comprehensive privacy and cookie policies present
  6. No suspicious or malicious content detected
  7. WHOIS data unavailable but brand legitimacy is high
Technical notes

Notes

The website is built on a modern technology stack featuring React and Next.js frameworks, optimized for performance and mobile responsiveness. Hosting via Akamai CDN ensures fast content delivery globally. The site uses advanced JavaScript bundling and lazy loading techniques to improve load times. SEO is well addressed with proper meta tags, canonical links, and structured data. Accessibility considerations are present but could be further enhanced. No CMS was explicitly detected, suggesting a custom or proprietary platform. Overall, the technical infrastructure supports a scalable, secure, and user-friendly digital experience.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 75/100Medium6 findings · partial scanView report
  2. 83/100 +3Low20 findingsView report
  3. 80/100Low19 findingsView report
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