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Security report for chase.com

Chase · Finance · United States

Partial score · DNS & email only

75/100

0–100, higher is better. How it is calculated

Chase is a leading financial institution providing a wide range of banking and financial services including credit cards, mortgages, auto loans, investing, and business banking. The website serves both personal and business customers with a comprehensive digital platform that supports account management, payments, and financial planning. The brand is well-established with a strong market position as part of JPMorgan Chase & Co., one of the largest banking organizations in the United States. Technically, the website employs modern web technologies such as React and Next.js, ensuring a fast, responsive, and accessible user experience across devices. The site is well-optimized for SEO and includes comprehensive metadata and structured data to enhance search visibility. Security is robust with HTTPS enforcement, secure login forms, and multiple security headers implemented to protect users and data. From a security perspective, the site demonstrates strong best practices including secure forms, no exposed sensitive data, and use of security headers. However, the absence of a publicly visible vulnerability disclosure program and incident response contact details suggests areas for improvement. Privacy compliance is well addressed with clear privacy and cookie policies, including GDPR considerations. Overall, the website is professional, trustworthy, and secure, reflecting the stature of a major financial services provider. The WHOIS data anomaly does not detract from the legitimacy but should be further investigated to ensure domain registration transparency. Strategic recommendations include enhancing vulnerability disclosure visibility, maintaining security certifications, and continuous monitoring of third-party scripts.

Scanned

3 of 7 checks could not complete. The site may be unreachable or blocking automated scans, so the results below cover only what could be checked. Try a rescan later.

NIS2 and GDPR posture

NIS2 outside view
Not assessed
GDPR outside view
Not assessed

Both readouts depend on the site's pages, which could not be loaded in this scan.

Priority findings

1 finding rated critical or high. Fix these first.

  1. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching chase.com

This scan found 6 issues across 4 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
82
Email security
85
DNS health
90
Network security
100
Average
89
After the cap
75

Not counted

  • Security headers: did not complete in this scan.
  • GDPR outside view: did not complete in this scan.
  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Chase operates in the finance sector with a focus on retail and commercial banking services. Its business model revolves around providing a broad spectrum of financial products to individuals, small businesses, and large enterprises. Revenue streams include interest income from loans, fees from credit cards, and investment services. The company targets a wide customer base including personal banking clients, business owners, and investors. Chase benefits from its parent company JPMorgan Chase & Co.'s extensive resources and brand recognition. The partnership ecosystem includes related domains for auto financing and credit cards, as well as external partners like The Infatuation for travel-related content. The website's comprehensive service offerings and digital maturity indicate a strong competitive advantage and growth potential.

Security posture

The website exhibits a mature security posture with HTTPS enforced site-wide and multiple security headers such as Content-Security-Policy, Strict-Transport-Security, and X-Frame-Options. The login form uses secure password input fields with show/hide toggles, enhancing usability without compromising security. No sensitive data is exposed in the HTML source. The use of third-party analytics and tracking scripts is evident but appears controlled. However, the lack of a publicly accessible vulnerability disclosure policy and incident response contact information limits transparency and may hinder rapid response to security incidents. Compliance with privacy regulations is evident through detailed privacy and cookie policies. Overall, the security posture is strong but could be improved by formalizing vulnerability management and incident response communications.

Recommendations

  1. Implement and prominently display a vulnerability disclosure program to encourage responsible reporting of security issues.
  2. Publish clear incident response contact information to improve transparency and readiness.
  3. Regularly audit and update third-party scripts and libraries to mitigate potential vulnerabilities.
  4. Maintain and showcase security certifications such as ISO 27001 or SOC 2 to enhance trust.
  5. Continue enhancing privacy compliance measures and user consent mechanisms in line with evolving regulations.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Chase
Description
Chase online; credit cards, mortgages, commercial banking, auto loans, investing & retirement planning, checking and business banking.
Key services
Checking accounts, Savings accounts, Credit cards, Mortgages, Auto loans, Investing and retirement planning, Business banking
Content quality
excellent
Branding
consistent

Technology

Stack
React, JavaScript, Webpack, Next.js, CSS, HTML5
Frameworks
React, Next.js
Performance
fast
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
90/100
Good practices seen
  • HTTPS enforced
  • Secure login form with password masking
  • No exposed sensitive data in HTML
  • Use of security headers

Analytics and tracking

Services
Boomerang
Tracking level
moderate
Privacy practices
good

Advertising

Tracking pixels
Boomerang
Marketing tools
Chase Analytics
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with no blocking or WAF challenge detected.
  2. Professional and comprehensive financial services website.
  3. Strong security posture with HTTPS and security headers.
  4. Clear navigation and extensive service offerings.
  5. No suspicious or malicious content detected.
  6. WHOIS data incomplete or unavailable in raw output but does not impact legitimacy.
Technical notes

Notes

The website is built using modern JavaScript frameworks including React and Next.js, enabling server-side rendering and improved performance. The use of Webpack for bundling and CSS for styling is evident. The site loads quickly and is optimized for mobile devices with responsive design and accessibility features such as ARIA labels and keyboard navigation support. SEO best practices are followed with appropriate meta tags, canonical links, and structured data. No CMS is explicitly detected, suggesting a custom or proprietary platform. Hosting details are not explicitly available but the presence of Akamai-related scripts suggests use of a CDN for performance and security. Overall, the technical infrastructure is robust, modern, and well-maintained, supporting a high-quality user experience.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 83/100Low20 findingsView report
  2. 83/100 +3Low20 findingsView report
  3. 80/100Low19 findingsView report
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