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Security report for ceneusluga.rs

Регулаторно тело за електронске комуникације и поштанске услуге (РАТЕЛ) · Telecommunications · Serbia

Medium risk. 7 critical or high findings in Security headers, GDPR outside view and 1 other check.

Security score

65/100

Risk levelMedium

0–100, higher is better. How it is calculated

The website ceneusluga.rs serves as an official portal operated by the Regulatory Authority for Electronic Communications and Postal Services (RATEL) in Serbia. It provides users with a practical platform to compare prices and offers from various electronic communication operators in Serbia, covering fixed and mobile telephony, internet, television, and postal services. The portal targets the general public and stakeholders interested in telecommunications pricing transparency within Serbia. The business model is informational and regulatory, positioning itself as a trusted government resource. Technically, the website employs a modern frontend stack including Bootstrap 4.1.3, jQuery, jQuery UI, Select2, Google Fonts, and Font Awesome. The site is mobile-optimized and features a responsive design with clear navigation. Performance is moderate, with no significant technical debt detected. However, no CMS or hosting provider information is evident, suggesting a custom-built solution. From a security perspective, the site uses HTTPS but lacks DNSSEC and explicit security headers, which are recommended to enhance security posture. Cookie consent mechanisms are implemented, indicating awareness of privacy compliance, though terms of service and detailed security policies are absent. No critical vulnerabilities or suspicious content were detected. WHOIS data confirms domain legitimacy with consistent registration details and appropriate domain age. Overall, the website demonstrates a solid business credibility and a good level of technical implementation, with room for improvement in security best practices and privacy transparency. Strategic recommendations include enabling DNSSEC, adding security headers, publishing incident response policies, and enhancing privacy disclosures to strengthen trust and compliance.

Scanned

NIS2 and GDPR posture

GDPR outside view
35/ 100 · High
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

7 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Privacy Policy found

      GDPR requires a clear and accessible privacy policy

      What to do: Add a comprehensive privacy policy page and link to it prominently

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

Need hands-on remediation? Email guard@offseq.com

Keep watching ceneusluga.rs

This scan found 23 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

Email alerts on material changes and an exportable JSON history of every change.

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
77
Security headers
40
Email security
65
DNS health
75
Network security
100
GDPR outside view
35
Average
65

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

The portal operates as a government-backed informational service under RATEL, focusing on telecommunications and postal service pricing transparency in Serbia. Its market position is unique as an official regulatory resource, providing competitive advantages through authoritative data and trustworthiness. The business model is non-commercial, aimed at consumer protection and market regulation. Revenue streams are likely government-funded rather than commercial. The target customers are Serbian consumers and businesses seeking telecom pricing information. Growth indicators include domain longevity and consistent content updates. The partnership ecosystem is limited to regulatory and telecom operators, with no evident commercial partnerships. Operationally, the portal maintains a focused scope with clear service offerings aligned with regulatory mandates.

Security posture

The website exhibits a moderate security maturity level. HTTPS is enforced, and cookie consent is implemented, supporting basic privacy compliance. However, the absence of DNSSEC and security headers such as Content-Security-Policy and X-Frame-Options represents gaps that could expose the site to certain attacks. No incident response or security policy documentation is publicly available, limiting transparency. No exposed sensitive data or vulnerable libraries were detected in the provided content. The site does not appear to collect sensitive user data on the homepage, reducing risk exposure. Overall, the security posture is adequate for an informational portal but would benefit from enhanced security controls and documented policies to meet higher compliance standards such as GDPR and NIS2.

Recommendations

  1. Enable DNSSEC on the domain to improve DNS security and prevent spoofing.
  2. Implement HTTP security headers including Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options.
  3. Publish a dedicated security policy and incident response plan accessible on the website.
  4. Enhance privacy disclosures with detailed data retention and processing information.
  5. Conduct regular security audits of third-party libraries and scripts to mitigate vulnerabilities.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Регулаторно тело за електронске комуникације и поштанске услуге (РАТЕЛ)
Description
Цене услуга представљају портал Регулаторног тела за електронске комуникације и поштанске услуге (РАТЕЛ) који омогућава корисницима да на једноставан и практичан начин упореде понуде и цене оператора електронских комуникација у Републици Србији везано за услуге мобилне и фиксне телефоније, интернета, телевизијe и одговарајућих пакета ових услуга.
Key services
Price comparison for fixed telephony, Price comparison for internet, Price comparison for mobile telephony, Price comparison for television, Price comparison for service packages, Price comparison for postal services
Content quality
good
Branding
consistent

Technology

Stack
Bootstrap 4.1.3, jQuery 3.3.1, jQuery UI 1.12.1, Select2 4.1.0-rc.0, Google Fonts (Roboto), Font Awesome 5.5.0
Frameworks
Bootstrap
Performance
moderate
Mobile
good
Accessibility
basic
SEO
basic

Security

Observed score
60/100
Good practices seen
  • HTTPS enabled
  • Cookie consent banner implemented

Analytics and tracking

Services
Google Analytics, Google Tag Manager
Tracking level
moderate
Privacy practices
basic

Advertising

Transparency
basic

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is an official Serbian regulatory portal for telecom and postal service pricing.
  2. Content is primarily in Serbian language using Cyrillic script with option for Latin script.
  3. No forms detected on homepage; contact form likely on separate contact page.
  4. No email addresses or phone numbers explicitly found in homepage HTML.
  5. Cookie consent modal is present and functional.
  6. No social media links detected in the provided HTML content.
  7. Use of modern frontend libraries and frameworks.
  8. No explicit security headers found in HTML source.
  9. No terms of service page explicitly found.
  10. WHOIS data shows domain is active and not privacy protected.
Technical notes

Notes

The website uses a modern frontend technology stack with Bootstrap, jQuery, and related libraries, ensuring responsive design and good user experience. The site loads external resources from reputable CDNs, which supports performance but introduces dependency risks. No CMS or backend platform is identified, suggesting a custom or proprietary solution. Performance is moderate with no evident broken elements. Accessibility is basic, with potential for improvement in ARIA roles and semantic HTML. SEO optimization is basic, with meta tags present but no advanced structured data like JSON-LD or Open Graph tags detected. Hosting provider details are not disclosed, limiting infrastructure visibility. Overall, the technical implementation is solid but could be enhanced with improved accessibility and SEO practices.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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