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Security report for carrier.com

Carrier · Energy · N/a

Medium risk. 1 critical or high finding in SSL/TLS.

Security score

70/100

Risk levelMedium

0–100, higher is better. How it is calculated

Carrier is a globally recognized enterprise specializing in intelligent climate and energy solutions, including residential and commercial HVAC, cold chain logistics, and innovative digital services. The website reflects a mature, enterprise-grade digital presence with strong branding, multimedia content, and clear navigation targeting both commercial and residential customers. The technical infrastructure leverages modern web technologies, including Bootstrap and Google Tag Manager, and implements a comprehensive cookie consent mechanism via OneTrust, indicating a commitment to privacy compliance. Security posture is strong with HTTPS enforced and standard security headers present; however, explicit security policies and incident response contacts are not publicly disclosed. WHOIS data is unavailable from the global registry, likely due to privacy protection, which is common for large enterprises. Overall, the website is professional, trustworthy, and well-optimized, with minor gaps in explicit security transparency.

Scanned

This is an earlier scan of carrier.com. View the latest report

NIS2 and GDPR posture

GDPR outside view
88/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

1 finding rated critical or high. Fix these first.

  1. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • Critical

      Unable to retrieve SSL certificate

      Could not establish secure connection to retrieve certificate information

      What to do: Check if the server is accessible and SSL/TLS is properly configured

Need hands-on remediation? Email guard@offseq.com

Keep watching carrier.com

This scan found 13 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
0
Security headers
75
Email security
70
DNS health
85
Network security
100
GDPR outside view
88
Average
70

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Carrier operates in the energy and transportation sectors, providing HVAC and cold chain solutions globally. The business model includes B2B and B2C services with a focus on innovation and sustainability. The website links to corporate and partner domains, indicating a broad partnership ecosystem. The company maintains a strong market position with a legacy of quality and customer-centered innovation. The digital presence supports multiple languages and regions, enhancing global reach. No direct contact information is exposed on the main site, suggesting controlled communication channels. The absence of WHOIS data is a minor anomaly but does not detract from the company's credibility given the professional site and external references.

Security posture

The website enforces HTTPS and includes key security headers such as Strict-Transport-Security and Content-Security-Policy, reflecting good security hygiene. The presence of a cookie consent banner compliant with GDPR indicates awareness of privacy regulations. No vulnerabilities or exposed sensitive data were detected in the HTML content. However, the site lacks publicly available security policies, incident response contacts, and vulnerability disclosure mechanisms, which are recommended best practices for enterprise security transparency. Overall, the security posture is solid but could be enhanced by publishing dedicated security and incident response information.

Recommendations

  1. Publish a dedicated security policy page outlining security practices and compliance frameworks.
  2. Provide clear incident response contact channels such as security@ or abuse@ email addresses.
  3. Implement and publish a vulnerability disclosure policy or security.txt file to encourage responsible reporting.
  4. Enhance transparency by including business contact information for customer and security inquiries.
  5. Regularly audit and update third-party scripts and tracking tools to ensure no vulnerabilities.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Carrier
Description
Carrier is a global leader in intelligent climate and energy solutions.
Key services
Residential HVAC, Commercial HVAC, Cold Chain Solutions, Innovation and Digital Solutions
Content quality
excellent
Branding
consistent

Technology

Stack
HTML5, CSS3, JavaScript, Bootstrap, Google Tag Manager, OneTrust Consent Management
Frameworks
Bootstrap
Performance
moderate
Mobile
good
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Cookie consent banner implemented
  • No exposed sensitive data in HTML
  • No vulnerable libraries detected

Analytics and tracking

Services
Google Analytics (via Google Tag Manager)
Tracking level
moderate
Privacy practices
good

Advertising

Marketing tools
OneTrust Consent Management
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and multimedia
  2. Strong branding and consistent corporate messaging
  3. Comprehensive cookie consent and privacy mechanisms implemented
  4. No direct contact emails or phone numbers found on main page
  5. No explicit security or incident response pages found
  6. No vulnerability disclosure or security.txt detected
  7. WHOIS data unavailable from global registry, possibly privacy protected
Technical notes

Notes

The website uses a modern tech stack including HTML5, CSS3, JavaScript, and Bootstrap framework for responsive design. Google Tag Manager is used for analytics and tracking, and OneTrust manages cookie consent, indicating compliance with privacy laws. The site is mobile-optimized with good accessibility and SEO practices. Performance is moderate, with multimedia content such as videos that may impact load times but enhance user engagement. The CMS appears custom or proprietary (Carrier CMS). No hosting provider details were identified from the content. Technical risks are low, but continuous monitoring of third-party dependencies is advised to mitigate supply chain risks.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 84/100Low23 findingsView report
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