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Security report for carrier.com

Carrier · Energy · N/a

Low risk. 1 critical or high finding in SSL/TLS.

Security score

84/100

Risk levelLow

0–100, higher is better. How it is calculated

Carrier is a globally recognized leader in intelligent climate and energy solutions, serving both residential and commercial markets as well as cold chain logistics. The website reflects a mature enterprise with a strong focus on innovation, sustainability, and customer-centric solutions. The digital infrastructure employs modern technologies including Bootstrap, Google Tag Manager, and OneTrust for privacy compliance, indicating a well-maintained and professional online presence. Security posture is robust with HTTPS enforcement and security headers, although explicit security policies and incident response information are not publicly detailed. Overall, the site is trustworthy and professionally managed, though WHOIS data is unavailable from the provided raw output, which warrants further verification. Strategic recommendations include enhancing transparency around security and incident response, and publishing clearer contact information for support and security inquiries.

Scanned

NIS2 and GDPR posture

GDPR outside view
88/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

1 finding rated critical or high. Fix these first.

  1. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak SSL Key Length

      SSL certificate uses 256-bit key, which is considered weak

      What to do: Use at least 2048-bit RSA or 256-bit ECC key

      • CWE-326
      • OWASP A04:2025
      • Mozilla TLS: Mozilla Server Side TLS 6.0 intermediate: rsa_key_size 2048

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Keep watching carrier.com

This scan found 15 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
75
Security headers
75
Email security
85
DNS health
80
Network security
100
GDPR outside view
88
Average
84

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Carrier operates in the energy and transportation sectors, providing HVAC, refrigeration, and digital solutions globally. The business model targets both B2B and B2C customers, with a strong emphasis on innovation and sustainability. The website content and structure support a high level of professionalism and market leadership. Partnerships with related domains such as corporate.carrier.com and sensitech.com indicate a broad ecosystem. The company leverages digital marketing and analytics tools to optimize user engagement and compliance. Growth indicators include a focus on next-generation solutions and expanding cold chain intelligence. The absence of direct contact details on the main site suggests a controlled communication strategy, likely directing users to specific channels.

Security posture

The website demonstrates a solid security foundation with HTTPS, modern security headers, and cookie consent mechanisms aligned with GDPR. No vulnerabilities or exposed sensitive data were detected in the HTML content. However, the lack of publicly available security policies, incident response contacts, or vulnerability disclosure programs indicates room for improvement in transparency and readiness. The use of third-party scripts such as Qualtrics and OneTrust is standard but requires ongoing monitoring for security risks. Overall, the security maturity is good but could be enhanced by publishing dedicated security and incident response information.

Recommendations

  1. Publish a dedicated security policy and incident response page to improve transparency and user trust.
  2. Provide clear contact information for security incidents and general support to facilitate communication.
  3. Implement and publicize a vulnerability disclosure program or security.txt file to encourage responsible reporting.
  4. Regularly audit and update third-party scripts and libraries to mitigate potential vulnerabilities.
  5. Enhance structured data markup to improve SEO and provide richer business information to search engines.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Carrier
Description
Carrier is a global leader in intelligent climate and energy solutions.
Key services
Residential HVAC, Commercial HVAC, Cold Chain Solutions, Innovation and Digital Solutions
Content quality
excellent
Branding
consistent

Technology

Stack
Bootstrap, jQuery, Google Tag Manager, Qualtrics, OneTrust Cookie Consent
Frameworks
Bootstrap
Performance
moderate
Mobile
good
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Cookie consent mechanism
  • No exposed sensitive data in HTML
  • Secure forms with consent scripts

Analytics and tracking

Services
Google Analytics (via GTM), Qualtrics
Tracking level
moderate
Privacy practices
good

Advertising

Tracking pixels
Qualtrics
Marketing tools
OneTrust Cookie Consent
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and multimedia
  2. Strong branding and consistent corporate messaging
  3. Comprehensive cookie consent and privacy mechanisms implemented
  4. No direct contact emails or phone numbers found on main page
  5. No explicit security or incident response pages found
  6. No visible forms collecting personal data on main page
  7. External links mostly to corporate or related business domains
  8. No suspicious or malicious content detected
Technical notes

Notes

The website uses a modern tech stack including Bootstrap for responsive design, jQuery for interactivity, and Google Tag Manager for analytics management. Cookie consent is managed via OneTrust, ensuring compliance with privacy regulations. The site is mobile optimized with responsive images and video content. Performance is moderate, with some heavy multimedia elements that may impact load times. Accessibility features such as skip links and ARIA attributes are present, contributing to a good user experience. The CMS appears custom or proprietary, with no common open-source CMS detected. Hosting provider details are not evident from the HTML content. Overall, the technical implementation is solid with opportunities for performance optimization.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 70/100Medium21 findingsView report
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