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Security report for capterra.com.au

Attention Required! | Cloudflare · Other · Australia

Medium risk. 6 critical or high findings in Security headers and GDPR outside view.

Security score

65/100

Risk levelMedium

0–100, higher is better. How it is calculated

The website www.capterra.com.au is currently inaccessible due to a Cloudflare Turnstile security challenge page, which blocks direct content access. As a result, no business descriptive content, contact information, or policy documents are available for analysis. The domain is registered legitimately in Australia with consistent WHOIS data, but the lack of domain protection locks and malformed CAA DNS records indicate minor configuration issues. Technically, the site uses Cloudflare for security and hosting but lacks a valid SSL certificate and modern TLS protocols, which is a critical security concern. The page load performance is poor, likely due to the security challenge mechanism. Overall, the security posture is weak due to missing HTTPS and security headers, and privacy compliance cannot be assessed due to lack of visible policies.

Scanned

This is an earlier scan of capterra.com.au. View the latest report

NIS2 and GDPR posture

GDPR outside view
25/ 100 · Critical
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

6 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Privacy Policy found

      GDPR requires a clear and accessible privacy policy

      What to do: Add a comprehensive privacy policy page and link to it prominently

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

Need hands-on remediation? Email guard@offseq.com

Keep watching capterra.com.au

This scan found 20 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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  • TLS certificates and expiry
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  • Security headers
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  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
85
Security headers
35
Email security
70
DNS health
75
Network security
100
GDPR outside view
25
Average
65

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Due to the WAF challenge blocking content, no direct business intelligence can be extracted from the website. The domain registration data confirms the site is Australian and managed by a reputable registrar. The presence of SPF and DMARC DNS records suggests some email security hygiene. No marketing, analytics, or advertising technologies are detectable in the accessible content. The lack of visible business or contact information limits assessment of market positioning or business model.

Security posture

The security posture is currently poor. The absence of a valid SSL certificate and TLS protocols exposes users to potential interception risks. DNSSEC is not enabled, and CAA records are malformed, reducing DNS security. No security headers or session management features are detected. The site is protected by Cloudflare's WAF, which provides some defense but also blocks content access, limiting further security evaluation. Email security is partially addressed via SPF and DMARC with a reject policy. Overall, critical improvements are needed to secure communications and domain configurations.

Recommendations

  1. Obtain and deploy a valid SSL/TLS certificate supporting TLS 1.2 or 1.3 to secure all website traffic.
  2. Enable HSTS with includeSubDomains and preload to enforce HTTPS usage.
  3. Fix malformed CAA DNS records and enable DNSSEC to improve DNS security.
  4. Implement domain protection locks to prevent unauthorized domain modifications.
  5. Add essential security headers such as Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options.
  6. Publish clear privacy, cookie, and terms of service policies accessible to users.
  7. Provide visible and verified contact information including emails and phone numbers.
  8. Optimize website performance and reduce load times by reviewing resource loading and challenge mechanisms.
Technical notes

Notes

The website is hosted behind Cloudflare, utilizing their DNS and security services including the Turnstile CAPTCHA challenge. The SSL certificate is invalid or missing, and no TLS protocols are enabled, which is a critical technical deficiency. DNS records show proper MX setup with SPF and DMARC configured correctly. The page load time is very slow, likely due to the challenge page and resource loading delays. No CMS or other frameworks are detectable from the limited HTML content. The site lacks SEO and accessibility features in the accessible content. Overall, the technical infrastructure requires modernization and security hardening.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 65/100Medium30 findingsView report
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