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Security report for bookthatapp.com

BookThatApp (a Fork Equity company) · E-commerce · N/a

Medium risk. 3 critical or high findings in Security headers, GDPR outside view and 1 other check.

Security score

74/100

Risk levelMedium

0–100, higher is better. How it is calculated

BookThatApp is a specialized SaaS provider offering appointment scheduling solutions primarily for Shopify merchants. Positioned as the #1 Shopify appointment scheduling app, it serves over 8000 customers with a comprehensive suite of booking features including calendar synchronization, automated reminders, and Zoom integration. The company is part of Fork Equity and has been operational since 2010, focusing on streamlining appointment management for various industries such as beauty, wellness, rentals, events, and professional services. The website demonstrates a high level of professionalism, with excellent content quality, clear navigation, and strong customer trust signals. Technically, the site is built on Webflow with modern JavaScript libraries and integrates well with Shopify and other popular platforms. Security posture is good with HTTPS and secure forms, though some security headers are missing and no explicit incident response or vulnerability disclosure policies are published. Privacy compliance is mostly addressed with a comprehensive privacy policy, but lacks a cookie consent mechanism. Overall, the website and business present a credible and mature digital presence, though the absence of WHOIS data for the domain introduces some uncertainty regarding domain registration legitimacy.

Scanned

NIS2 and GDPR posture

GDPR outside view
68/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

3 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  3. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak SSL Key Length

      SSL certificate uses 256-bit key, which is considered weak

      What to do: Use at least 2048-bit RSA or 256-bit ECC key

      • CWE-326
      • OWASP A04:2025
      • Mozilla TLS: Mozilla Server Side TLS 6.0 intermediate: rsa_key_size 2048

Need hands-on remediation? Email guard@offseq.com

Keep watching bookthatapp.com

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Prices incl. 21% VAT. Secure checkout by Mollie; sold by SEQ SIA, Latvia.

Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
75
Security headers
45
Email security
75
DNS health
80
Network security
100
GDPR outside view
68
Average
74

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

BookThatApp operates in the e-commerce sector, targeting Shopify merchants who require robust appointment scheduling capabilities. Its competitive advantage lies in deep Shopify integration, extensive feature set, and strong customer support. The business model is SaaS with a freemium trial approach and paid plans via Shopify app store. Revenue streams likely include subscription fees and possibly partner or affiliate programs. The target customers span multiple industries including beauty, events, rentals, fitness, and professional services, indicating a broad market reach. The company maintains a partnership ecosystem with Shopify and other service providers like Calendly. Growth indicators include a large customer base, high average ratings, and active customer testimonials. Strategic observations suggest a focus on continuous feature enhancement and customer support excellence to maintain market leadership.

Security posture

The website demonstrates a solid security foundation with HTTPS enabled and secure form handling via Webflow. However, the absence of key security headers such as Content-Security-Policy and X-Frame-Options is a gap that could be addressed to enhance protection against common web attacks. No exposed sensitive data or vulnerable libraries were detected in the HTML content. The lack of a published vulnerability disclosure policy or security.txt file indicates limited transparency in security incident handling. Incident response contact information is not publicly available, which could delay reporting and remediation of security issues. Privacy compliance is supported by a comprehensive privacy policy, but the missing cookie consent mechanism is a compliance risk under GDPR. Overall, the security posture is good but could be improved with additional headers, transparency, and consent mechanisms.

Recommendations

  1. Implement comprehensive security headers including Content-Security-Policy, X-Frame-Options, and X-XSS-Protection.
  2. Add a cookie consent banner to comply with GDPR and other privacy regulations.
  3. Publish a vulnerability disclosure policy or security.txt file to facilitate responsible reporting.
  4. Provide clear incident response contact channels such as security@ or abuse@ email addresses.
  5. Regularly audit and update third-party scripts and dependencies to mitigate vulnerabilities.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
BookThatApp (a Fork Equity company)
Description
Manage your rentals, tours, activities, attractions, and more effortlessly with BookThatApp, the all-in-one booking software and business management platform.
Key services
Booking Widget, Appointment Scheduling, Calendar Sync, Automated Booking Reminders, Booking Cancellation & Rescheduling, Zoom Integration
Content quality
excellent
Branding
consistent

Technology

Stack
Webflow, jQuery 3.5.1, Swiper.js, Google Tag Manager, Finsweet Attributes CMS Slider, Finsweet Attributes Form Submit
Frameworks
Webflow
Platforms
Shopify
Performance
fast
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enabled
  • Secure forms with CSRF tokens (implied by Webflow)
  • No exposed sensitive data in HTML

Analytics and tracking

Services
Google Tag Manager
Tracking level
moderate
Privacy practices
good

Advertising

Marketing tools
Calendly
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and no blocking detected
  2. No WHOIS data available, which is unusual for a commercial domain
  3. Strong integration with Shopify and popular calendar services
  4. No phone numbers or physical addresses explicitly listed
  5. Contact primarily via email and web forms
  6. No cookie consent banner detected despite GDPR compliance claims
  7. No explicit security.txt or vulnerability disclosure policy found
  8. Good use of modern web technologies and frameworks
  9. High-quality testimonials and customer reviews present
  10. No suspicious or malicious external domains detected
Technical notes

Notes

The website is built using Webflow CMS, leveraging modern JavaScript libraries such as jQuery and Swiper.js for UI components and animations. Google Tag Manager is used for analytics and marketing tracking. The hosting is via Webflow's CDN backed by Cloudfront, ensuring fast content delivery and good performance. The site is mobile-optimized with responsive design and accessibility considerations. SEO is supported by proper meta tags and Open Graph data. The technical implementation is modern and well-structured, with no visible technical debt or errors. Opportunities for modernization include enhancing security headers and adding privacy consent mechanisms. The technical risks are minimal but should be monitored especially for third-party script vulnerabilities.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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