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Security report for booksy.com

Booksy Inc. · Other · United States

Low risk. 3 critical or high findings in GDPR outside view and Email security.

Security score

79/100

Risk levelLow

0–100, higher is better. How it is calculated

Booksy Inc. operates a well-established online platform for booking beauty and wellness appointments, targeting consumers and service providers in the United States and globally. The company offers a comprehensive range of services including hair salons, barbershops, nail salons, massage, and spa services, positioning itself as a key player in the beauty appointment marketplace. The website is professionally designed with good content quality and clear navigation, supporting a positive user experience. Technically, the site leverages modern JavaScript frameworks such as Nuxt.js and integrates multiple analytics and marketing tools, indicating a mature digital infrastructure. Security posture is solid with HTTPS enforced and bot protection via hCaptcha, though some security headers and DNSSEC could be improved. Privacy compliance is strong with clear policies and cookie consent mechanisms. Overall, the business credibility is high, supported by consistent WHOIS data and trust indicators. No critical security issues or content safety concerns were detected.

Scanned

NIS2 and GDPR posture

GDPR outside view
65/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

3 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  2. Email security

    SPF, DKIM and DMARC stop others sending email that looks like it comes from your domain, a common route to phishing and invoice fraud.

Need hands-on remediation? Email guard@offseq.com

Keep watching booksy.com

This scan found 18 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

Email alerts on material changes and an exportable JSON history of every change.

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
100
Security headers
70
Email security
60
DNS health
80
Network security
100
GDPR outside view
65
Average
79

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Booksy's market positioning as a large, established online booking platform for beauty and wellness services provides competitive advantages through a broad service offering and geographic reach. The business model focuses on connecting consumers with service providers via an online marketplace, generating revenue likely through service subscriptions or commissions. The company maintains a partnership ecosystem including gift card services and business listing platforms. Growth indicators include extensive service categories and city-specific offerings. Strategic observations suggest continued investment in digital marketing and platform enhancements to maintain market leadership.

Security posture

The website demonstrates a moderate to good security maturity level with HTTPS enforced and use of bot mitigation technologies like hCaptcha. However, the absence of DNSSEC and some recommended security headers such as Content-Security-Policy and X-Content-Type-Options indicates room for improvement. No exposed sensitive data or vulnerable libraries were detected in the HTML content. The lack of a published security policy or incident response contact reduces transparency. Compliance with GDPR is indicated by privacy and cookie policies. Overall, the security posture is adequate but could be enhanced by adopting additional best practices and transparency measures.

Recommendations

  1. Enable DNSSEC on the domain to enhance DNS security and prevent spoofing.
  2. Implement and enforce Content-Security-Policy and other recommended security headers.
  3. Publish a dedicated security policy and incident response contact information on the website.
  4. Consider establishing a vulnerability disclosure program or security.txt file to encourage responsible reporting.
  5. Regularly audit third-party scripts and tracking technologies to minimize privacy risks and improve compliance.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Booksy Inc.
Description
Booksy is an online appointment booking platform that allows users to find and book beauty services such as hairdressing, manicure, spa, massage, and more. It provides price and review information to help customers choose specialists.
Key services
Online appointment booking, Beauty and wellness service discovery, Business listing for service providers
Content quality
good
Branding
consistent

Technology

Stack
JavaScript, Vue.js (Nuxt.js), hCaptcha, Google Tag Manager, Facebook Pixel, AWS DNS, Cloudfront CDN
Frameworks
Nuxt.js
Platforms
Web
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
80/100
Good practices seen
  • HTTPS enforced
  • Use of hCaptcha for bot protection
  • Cookie consent mechanism implemented

Analytics and tracking

Services
Google Analytics, Facebook Pixel, Appsflyer
Tracking level
extensive
Privacy practices
good

Advertising

Ad networks
DoubleClick
Tracking pixels
Facebook Pixel, Appsflyer
Marketing tools
Qualaroo
Transparency
good

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is fully accessible with no blocking or WAF challenges.
  2. Comprehensive privacy and cookie policies are present with consent mechanisms.
  3. No direct company emails or phone numbers found in the visible content; contact is via contact page form.
  4. Strong use of modern JavaScript frameworks and tracking technologies.
  5. Security headers could be improved; DNSSEC is not enabled.
  6. No vulnerability disclosure or security.txt found.
  7. Content is professional, relevant, and safe for general audiences.
  8. WHOIS data supports legitimacy and long-term operation.
Technical notes

Notes

The website is built on a modern JavaScript framework (Nuxt.js) with server-side rendering, improving SEO and performance. It uses AWS Cloudfront CDN for content delivery and integrates multiple third-party analytics and marketing tools such as Google Analytics, Facebook Pixel, and Appsflyer. The site is mobile optimized and includes accessibility features at a basic level. Performance is moderate, with multiple preloaded scripts and stylesheets. Technical debt appears low, but security header implementation and DNSSEC absence represent technical risks. Opportunities exist to enhance accessibility and security headers to improve overall technical robustness.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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