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Security report for bokahem.se

Bokahem · Other · Sweden

High risk. 9 critical or high findings in GDPR outside view, SSL/TLS and 1 other check.

Security score

46/100

Risk levelHigh

0–100, higher is better. How it is calculated

Bokahem is a Swedish online booking platform specializing in professional home cleaning and related services. The platform aggregates established local cleaning companies that use the TimeWave scheduling system, enabling customers to book services quickly and conveniently. The business emphasizes trust and quality by vetting service providers for insurance, background checks, and collective agreements. The website is built on WordPress with common plugins such as WPBakery and Yoast SEO, providing a good user experience and mobile optimization. Security posture is solid with HTTPS enabled and no exposed sensitive data, though security headers and cookie consent mechanisms are lacking. The domain registration is consistent with the business history, registered with a reputable registrar since 2016. Overall, Bokahem presents a professional and trustworthy service with room for improvement in privacy and security transparency.

Scanned

NIS2 and GDPR posture

GDPR outside view
10/ 100 · Critical
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

9 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • Critical

      EU business without adequate privacy measures

      EU businesses are subject to strict GDPR requirements

      What to do: Implement comprehensive GDPR compliance including privacy policy, cookie consent, and data protection measures

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • Critical

      Unable to retrieve SSL certificate

      Could not establish secure connection to retrieve certificate information

      What to do: Check if the server is accessible and SSL/TLS is properly configured

  3. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

Need hands-on remediation? Email guard@offseq.com

Keep watching bokahem.se

This scan found 22 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
0
Security headers
15
Email security
70
DNS health
80
Network security
100
GDPR outside view
10
Average
46

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Bokahem operates in the home services sector, targeting Swedish households seeking reliable cleaning services. Its competitive advantage lies in integration with TimeWave, allowing optimized scheduling and matching of customers with local providers. The business model is commission or fee-based on bookings facilitated through the platform. Partnerships with Bokadirekt and payment processor Payer AB enhance service reliability and payment security. The company is small-sized, founded in 2016, and operated by About Time Engines AB. The platform's focus on vetted providers and customer trust positions it well in a niche market. Growth potential exists through expanding service offerings and geographic coverage.

Security posture

The website enforces HTTPS and avoids exposing sensitive data in its HTML content. However, it lacks explicit security headers such as Content Security Policy, HSTS, and X-Frame-Options, which could enhance protection against common web attacks. No vulnerability disclosures or incident response contacts are provided, indicating a gap in security transparency. The use of reputable plugins and integration with established partners like TimeWave and Payer AB suggests a baseline security maturity. The absence of cookie consent mechanisms and detailed privacy policies beyond presentkort terms indicates partial GDPR compliance. Overall, the security posture is moderate with opportunities for improvement in headers, policies, and incident readiness.

Recommendations

  1. Implement and publish a comprehensive privacy policy and cookie consent banner to improve GDPR compliance.
  2. Add security headers such as Content Security Policy, HSTS, and X-Frame-Options to strengthen web security.
  3. Create and expose a vulnerability disclosure policy or security.txt file to enhance transparency and incident response readiness.
  4. Regularly audit and update third-party plugins to mitigate risks from vulnerable components.
  5. Enhance contact information with dedicated security and incident response channels.

Contact details published on the site

Legal name
About Time Engines AB
Registration number
556758-8222
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Bokahem
Description
Bokahem är en plattform som erbjuder smidig bokning av professionell hemstädning och andra städtjänster via utvalda, etablerade städföretag i Sverige. De samarbetar med populära städföretag som använder affärssystemet TimeWave och erbjuder tjänster som hemstädning, fönsterputsning, flyttstädning och kontorsstädning. Bokahem erbjuder även presentkort med rutavdrag och riktar sig till hushåll som vill boka pålitliga och professionella städföretag.
Key services
Hemstädning, Fönsterputsning, Flyttstädning, Kontorsstädning, Presentkort för städtjänster
Content quality
good
Branding
consistent

Technology

Stack
WordPress, Yoast SEO plugin, WPBakery Page Builder, jQuery, Popup Maker plugin, TimeWave integration, Bokadirekt integration
Frameworks
WPBakery
Platforms
WordPress
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
75/100
Good practices seen
  • HTTPS enforced
  • No exposed sensitive data in HTML
  • Use of reputable plugins
  • Employee background checks mentioned for service providers

Analytics and tracking

Tracking level
minimal
Privacy practices
basic

Advertising

Transparency
poor

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content
  2. No WAF or blocking detected
  3. Uses WordPress with common plugins
  4. No explicit cookie consent mechanism found
  5. Contact email info@bokahem.se is present and consistent
  6. No phone numbers explicitly labeled as company contact found
  7. No social media links detected
  8. Business model is a booking platform for cleaning services
  9. Good integration with scheduling software TimeWave
  10. Clear user journey for booking cleaning services
Technical notes

Notes

The website is built on WordPress using WPBakery Page Builder and Yoast SEO, indicating a mature CMS environment with SEO optimization. The tech stack includes jQuery and several plugins for UI and functionality. Hosting and domain registration are managed by Loopia AB, a reputable Swedish provider. Performance is moderate with good mobile optimization and accessibility at a basic level. The site uses structured data (JSON-LD) for SEO and Open Graph tags for social media integration. No advanced frameworks beyond WordPress and WPBakery are detected. The technical implementation is solid but could benefit from enhanced security headers and privacy tools.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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