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Security report for bigcartel.com

Big Cartel · E-commerce · N/a

Medium risk. 6 critical or high findings in SSL/TLS, Security headers and 1 other check.

Security score

59/100

Risk levelMedium

0–100, higher is better. How it is calculated

Big Cartel is a specialized e-commerce platform designed to empower artists and small businesses to create and manage online stores with ease. The company offers a tiered pricing model starting with a free plan, targeting a niche market of creative entrepreneurs. The website demonstrates a strong market position within the e-commerce sector by providing customizable templates, product management tools, and integrated payment options tailored for small-scale sellers. Technically, the site leverages modern web technologies such as React and Next.js, ensuring fast performance, mobile responsiveness, and good SEO practices. Security is robust with HTTPS enforcement and comprehensive security headers, although there is room for improvement in public security policy disclosures and incident response visibility. Overall, the site is professional, trustworthy, and well-optimized for its target audience, though the lack of publicly available WHOIS data introduces some uncertainty regarding domain registration details.

Scanned

NIS2 and GDPR posture

GDPR outside view
53/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

6 findings rated critical or high. Fix these first.

  1. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • Critical

      Unable to retrieve SSL certificate

      Could not establish secure connection to retrieve certificate information

      What to do: Check if the server is accessible and SSL/TLS is properly configured

  2. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  3. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

Need hands-on remediation? Email guard@offseq.com

Keep watching bigcartel.com

This scan found 17 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

Email alerts on material changes and an exportable JSON history of every change.

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Prices incl. 21% VAT. Secure checkout by Mollie; sold by SEQ SIA, Latvia.

Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
0
Security headers
30
Email security
88
DNS health
85
Network security
100
GDPR outside view
53
Average
59

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Big Cartel operates as a SaaS e-commerce provider focusing on artists and small businesses, differentiating itself from larger platforms by emphasizing simplicity and community. Its revenue streams include subscription plans with varying features, appealing to both beginners and growing stores. The platform integrates with popular marketplaces like Shopify and Etsy for product imports, enhancing its ecosystem connectivity. Customer testimonials and clear pricing plans reinforce trust and credibility. The company appears to maintain a medium-sized operation with a focused market niche, leveraging partnerships with major analytics and advertising platforms to optimize marketing efforts. The absence of explicit parent or subsidiary companies suggests an independent operation with a clear brand identity.

Security posture

The website exhibits a mature security posture with enforced HTTPS, modern security headers, and no visible exposure of sensitive data. The use of multiple tracking and analytics services is balanced with comprehensive privacy and cookie policies, indicating GDPR compliance. However, the lack of a public vulnerability disclosure policy and incident response contacts is a gap that could be addressed to enhance transparency and readiness. No critical vulnerabilities or security misconfigurations were detected in the analyzed content. The security score is high, reflecting good practices but with opportunities for further maturity in security governance and communication.

Recommendations

  1. Publish a clear vulnerability disclosure and bug bounty policy to encourage responsible reporting.
  2. Enhance visibility of incident response contacts, including dedicated security or abuse email addresses.
  3. Regularly review and audit third-party scripts and tracking pixels to minimize privacy risks.
  4. Implement and display certifications or compliance badges to strengthen trust signals.
  5. Maintain up-to-date WHOIS information or provide transparency about domain privacy protection.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Big Cartel
Description
Start your free online store & scale as you grow. Easily manage your e-commerce business. Join a community of artists & small businesses.
Key services
Online store creation, Product listing and management, Payment processing integration, Store customization templates
Content quality
excellent
Branding
consistent

Technology

Stack
React, Next.js, JavaScript, CSS, HTML5
Frameworks
Next.js
Performance
fast
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
90/100
Good practices seen
  • HTTPS enforced
  • Use of modern security headers
  • No exposed sensitive data in HTML

Analytics and tracking

Services
Google Analytics, Amplitude, Microsoft Clarity
Tracking level
extensive
Privacy practices
good

Advertising

Ad networks
Facebook Ads
Tracking pixels
Facebook Pixel, Microsoft Clarity, Reddit Pixel, Amplitude
Marketing tools
Amplitude
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with no blocking or WAF challenges.
  2. Professional e-commerce platform targeting artists and small businesses.
  3. Strong use of modern web technologies and security headers.
  4. Extensive use of third-party analytics and tracking pixels.
  5. No direct contact emails or phone numbers found on main page.
  6. Privacy and cookie policies are present and comprehensive.
  7. WHOIS data is unavailable or protected, limiting domain registration insights.
Technical notes

Notes

The website is built on a modern JavaScript framework (Next.js) with React, ensuring server-side rendering and optimized performance. It uses a CDN for media assets and preloads fonts and images for faster load times. The site is mobile-optimized with responsive design and accessibility considerations. SEO is supported by comprehensive meta tags and Open Graph data. The technical stack is current and well-maintained, with no signs of technical debt or deprecated technologies. Hosting appears to be on a scalable cloud platform, likely Vercel or similar, supporting global delivery and uptime. Opportunities exist to improve technical documentation and public security disclosures.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 69/100Medium28 findingsView report
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