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Security report for balticom.lv

AS Balticom · Telecommunications · Latvia

Medium risk. 8 critical or high findings in GDPR outside view, Security headers and 1 other check.

Security score

63/100

Risk levelMedium

0–100, higher is better. How it is calculated

AS Balticom is a Latvian telecommunications company providing high-speed internet, digital and analog television, and telephony services primarily in Riga. Positioned as the third largest internet and TV provider in the city, Balticom targets both residential and business customers with a focus on quality and customer trust. The company has been operational since 1999 and demonstrates a stable market presence supported by ISO certification and positive customer trust indicators. Technically, the website employs modern JavaScript libraries and integrates multiple analytics and marketing pixels, reflecting a mature digital infrastructure. Security posture is solid with HTTPS enforced and use of reCAPTCHA on forms, though some security headers are missing and no explicit vulnerability disclosure or incident response information is provided. Overall, the website is professional, well-structured, and compliant with privacy regulations, though WHOIS data is unavailable due to query limits, slightly reducing domain registration transparency.

Scanned

This is an earlier scan of balticom.lv. View the latest report

NIS2 and GDPR posture

GDPR outside view
10/ 100 · Critical
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

8 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • Critical

      EU business without adequate privacy measures

      EU businesses are subject to strict GDPR requirements

      What to do: Implement comprehensive GDPR compliance including privacy policy, cookie consent, and data protection measures

    • High

      No Privacy Policy found

      GDPR requires a clear and accessible privacy policy

      What to do: Add a comprehensive privacy policy page and link to it prominently

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

  2. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

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  • TLS certificates and expiry
  • DNS records
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  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
67
Security headers
35
Email security
80
DNS health
85
Network security
100
GDPR outside view
10
Average
63

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Balticom operates in the telecommunications sector, offering bundled internet, TV, and telephony services. Its business model focuses on both residential and business segments in Riga, leveraging competitive pricing and service quality. The company emphasizes growth, citing the largest connection increase among cable operators in Latvia and high customer trust ratings. Its digital presence includes multilingual support and active social media channels. The absence of WHOIS data limits verification of domain ownership, but the website content and branding are consistent with a legitimate regional telecom provider. Balticom's marketing strategy includes targeted campaigns with UTM tracking and retargeting via Facebook and TikTok pixels.

Security posture

The website demonstrates a good security baseline with HTTPS enforced and integration of Google reCAPTCHA to protect forms from abuse. Privacy policy and cookie consent mechanisms are implemented, indicating GDPR compliance. However, the absence of key security headers such as Content-Security-Policy and X-Frame-Options reduces defense-in-depth. No public vulnerability disclosure or incident response contacts are found, which could hinder timely reporting and mitigation of security issues. No exposed sensitive data or vulnerable libraries were detected in the HTML content. Overall, the security posture is adequate but could be improved by adding security headers and formalizing incident response communication.

Recommendations

  1. Implement standard security headers including Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options to enhance protection against common web attacks.
  2. Publish a security.txt file or dedicated vulnerability disclosure page to facilitate responsible reporting of security issues.
  3. Add explicit incident response contact information such as security@ or abuse@ email addresses to improve transparency and readiness.
  4. Enhance accessibility features to meet recognized standards and improve user experience for all visitors.
  5. Regularly review and update third-party scripts and tracking pixels to minimize privacy risks and ensure compliance with evolving regulations.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
AS Balticom
Description
Balticom offers fast internet up to 1000 Mbit/s, digital and analog TV, and telephony services in Riga. It is the third largest internet and TV provider in Riga, focusing on high service quality and customer trust.
Key services
Internet, Television, Telephony, Business internet and telephony, Data transmission and data center services
Content quality
good
Branding
consistent

Technology

Stack
JavaScript, jQuery, Slick Carousel, Swiper.js, Google Tag Manager, Facebook Pixel, TikTok Pixel, Google reCAPTCHA
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
80/100
Good practices seen
  • HTTPS enforced
  • Use of Google reCAPTCHA on forms
  • Consent checkbox for data processing
  • No exposed sensitive data in HTML

Analytics and tracking

Services
Google Analytics, Facebook Pixel, TikTok Pixel
Tracking level
moderate
Privacy practices
good

Advertising

Tracking pixels
Facebook Pixel, TikTok Pixel, Google Analytics (via GTM)
Marketing tools
Cookie Script
Transparency
good

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content in Latvian language.
  2. Strong focus on residential and business internet and TV services in Riga.
  3. Multiple language options available (LV, RU, EN).
  4. Use of modern JavaScript libraries and tracking pixels for analytics and marketing.
  5. Privacy policy and terms of service are clearly linked and comprehensive.
  6. Contact phone number prominently displayed with clear labeling.
  7. ISO certification displayed as trust indicator.
  8. No visible security headers detected in HTML source.
  9. No email addresses explicitly found in HTML content.
  10. No WHOIS data available due to query limit error.
Technical notes

Notes

The website uses a combination of jQuery, Slick Carousel, Swiper.js, and Google Tag Manager for dynamic content and analytics integration. It loads asynchronously several tracking scripts from Facebook, TikTok, and Google, indicating a mature marketing infrastructure. The site is mobile-optimized with responsive design and includes multilingual support. Performance is moderate, with some deferred style loading and asynchronous script execution. No CMS is explicitly detected, suggesting a custom or proprietary platform. Hosting provider details are not disclosed. The site lacks some advanced accessibility features but maintains good SEO practices with proper meta tags and structured navigation.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 59/100Medium37 findingsView report
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