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Security report for artur.com

Artur · Other · Slovenia

Medium risk. 6 critical or high findings in Security headers, GDPR outside view and 1 other check.

Security score

53/100

Risk levelMedium

0–100, higher is better. How it is calculated

Artur is a Slovenian-based company providing customer satisfaction and feedback management solutions primarily through its SaaS platform. The website presents a professional and consistent brand image, targeting businesses that want to better understand and engage their customers. The technical infrastructure is built on WordPress with Elementor and Yoast SEO, hosted on DigitalOcean, and includes modern web technologies and cookie consent management. Security posture is adequate with HTTPS and domain transfer protection, but lacks DNSSEC and security headers. Privacy compliance is partial, with a cookie consent mechanism but no visible privacy policy or terms of service. Overall, the website is well-maintained and trustworthy but could improve in security and compliance documentation.

Scanned

NIS2 and GDPR posture

GDPR outside view
65/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

6 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Privacy Policy found

      GDPR requires a clear and accessible privacy policy

      What to do: Add a comprehensive privacy policy page and link to it prominently

    • High

      Third-party services without privacy policy

      Detected services: Facebook, LinkedIn, Google APIs

      What to do: Document all third-party data sharing in your privacy policy

Need hands-on remediation? Email guard@offseq.com

Keep watching artur.com

This scan found 28 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
62
Security headers
15
Email security
60
DNS health
75
Network security
40
GDPR outside view
65
Average
53

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Artur operates in the customer experience management sector, offering tools for feedback collection, surveys, and analytics. Its market positioning is focused on Slovenian and regional businesses seeking to improve customer satisfaction and retention. The business model is SaaS-based, with a focus on ease of use and actionable insights. The company demonstrates growth through active content and client testimonials. Partnerships or subsidiaries are not evident from the data. The company leverages social media channels for outreach and maintains a multilingual website to broaden its audience.

Security posture

The website enforces HTTPS and uses clientTransferProhibited status to protect domain transfers. Cookie consent is implemented with detailed categories, supporting GDPR compliance. However, the absence of DNSSEC and security headers such as Content-Security-Policy and X-Frame-Options represents a security gap. No explicit security policies or incident response contacts are published, which limits transparency. No vulnerabilities or exposed sensitive data were detected in the provided content. Overall, the security posture is moderate but can be enhanced with additional best practices and documentation.

Recommendations

  1. Enable DNSSEC on the domain to enhance DNS security and prevent spoofing.
  2. Implement and publish a comprehensive privacy policy and terms of service to improve compliance and user trust.
  3. Add security headers like Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options to harden the website against common attacks.
  4. Publish a security policy and incident response contact information to improve transparency and readiness.
  5. Regularly audit and update third-party plugins and scripts to mitigate vulnerabilities.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Artur
Description
Artur is a solution that helps businesses understand customer needs and desires to maintain customer satisfaction and improve sales. It offers tools for feedback, surveys, and analytics to support customer experience management.
Key services
Customer feedback management (Artur Feedback), Survey creation and reporting (Artur Survey), Customer satisfaction analytics
Content quality
good
Branding
consistent

Technology

Stack
WordPress, Elementor, Yoast SEO, jQuery, Swiper.js, CookieYes (cookie consent management)
Frameworks
WordPress CMS, Elementor page builder
Platforms
WordPress
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
70/100
Good practices seen
  • HTTPS enforced
  • ClientTransferProhibited domain status to prevent unauthorized transfers
  • Cookie consent with opt-in/out options

Analytics and tracking

Services
Google Analytics
Tracking level
moderate
Privacy practices
basic

Advertising

Marketing tools
Yoast SEO, CookieYes
Transparency
basic

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is fully accessible with no blocking or WAF challenges.
  2. Content is primarily in Slovenian with multilingual support (English, Serbian, Croatian, German).
  3. Cookie consent is implemented with detailed categories and user controls.
  4. No explicit privacy policy or terms of service pages found in the provided content.
  5. No direct contact emails or phone numbers found on the main page content.
  6. Social media presence includes LinkedIn and Facebook links.
  7. Website uses WordPress CMS with Elementor and Yoast SEO plugins.
  8. Hosting is via DigitalOcean as indicated by nameservers.
  9. SSL is enabled and enforced.
  10. No security.txt or vulnerability disclosure page detected.
Technical notes

Notes

The website uses a modern WordPress CMS with Elementor page builder and Yoast SEO plugin, indicating a mature and flexible technical infrastructure. Hosting on DigitalOcean provides scalable cloud infrastructure. The site is mobile optimized and includes accessibility features, though these could be improved. Performance is moderate, with use of optimized images and lazy loading. Cookie consent is managed by CookieYes, providing granular user control. The site uses Google Fonts and jQuery libraries. No critical technical debt or outdated technologies were detected, but security enhancements are recommended.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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