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Security report for alticeusa.com

Altice USA · Telecommunications · United States

Low risk. 2 critical or high findings in GDPR outside view.

Security score

80/100

Risk levelLow

0–100, higher is better. How it is calculated

Altice USA is a major telecommunications and media company operating as the fourth largest cable operator in the United States. Through its Optimum brand and other subsidiaries, it provides a broad range of services including high-speed fiber internet, digital cable television, voice, mobile, advertising, and local news content to approximately 4.6 million customers across 20 states. The company is a subsidiary of the Altice Group and maintains a strong market presence with a focus on expanding fiber network infrastructure and delivering multi-gigabit internet speeds. Technically, the website is built on Drupal CMS and leverages modern technologies such as JW Player for video content, Google Analytics and Tag Manager for analytics, and Cloudflare for hosting and performance insights. The site is mobile optimized and includes accessibility features, reflecting a mature digital infrastructure. However, some improvements could be made in cookie consent transparency and explicit security policy disclosures. From a security perspective, the site uses HTTPS with good SSL configuration and no visible sensitive data exposure. While security headers are not explicitly detected, the site employs accessibility tools and analytics responsibly. The absence of WHOIS data limits domain registration trust analysis, but the website content and structured data strongly support legitimacy. Overall, Altice USA's website demonstrates a professional and trustworthy online presence with solid technical and security foundations. Strategic enhancements in privacy compliance and security transparency would further strengthen its risk posture and user trust.

Scanned

NIS2 and GDPR posture

GDPR outside view
53/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

2 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

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Keep watching alticeusa.com

This scan found 18 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
95
Security headers
80
Email security
70
DNS health
80
Network security
100
GDPR outside view
53
Average
80

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Altice USA holds a strong competitive position as a leading cable and telecommunications provider in the U.S. Its business model centers on delivering bundled residential and business services, including internet, TV, phone, and mobile, supplemented by advertising and media content. The company targets a broad customer base across multiple states, leveraging its fiber network expansion to drive growth and improve service quality. Revenue streams likely include subscription services, advertising sales, and business solutions. The company maintains a robust partnership and subsidiary ecosystem, including Optimum and Suddenlink brands, enhancing market reach and operational scale. Investor relations and career portals indicate a mature corporate structure with ongoing growth initiatives. The company’s focus on network upgrades and marketing campaigns suggests a strategic emphasis on customer experience and technological leadership.

Security posture

Altice USA's website security posture is solid with mandatory HTTPS enforcement and good SSL configuration. The site avoids exposing sensitive information and uses reputable third-party analytics and media delivery services. However, the lack of explicit security headers and absence of published security policies or incident response contacts represent gaps in transparency and best practices. No vulnerabilities or malware indicators were detected in the content. GDPR compliance is implied through privacy policy presence and multilingual support. Incident response readiness and vulnerability disclosure mechanisms are not evident, which could be improved to enhance security culture and user trust. Overall, the security maturity is good but could benefit from formalized policies and enhanced header configurations.

Recommendations

  1. Implement and publish explicit security headers such as Content-Security-Policy, X-Content-Type-Options, and X-Frame-Options to strengthen browser security.
  2. Add a visible cookie consent banner or mechanism to comply with privacy regulations and improve user transparency.
  3. Publish a dedicated security policy and incident response contact information to demonstrate security governance and readiness.
  4. Consider establishing a vulnerability disclosure program or security.txt file to encourage responsible reporting and improve security posture.
  5. Regularly audit third-party scripts and libraries to ensure no vulnerable components are included and maintain up-to-date dependencies.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Altice USA
Description
Altice USA, a subsidiary of Altice Group, is the fourth largest cable operator in the United States. Through their Optimum brand, Altice delivers residential and business services to 4.6 million customers across 20 states. Altice USA, through its Optimum brand, offers digital cable television, high-speed Internet, voice, Wi-Fi, mobile and advertising services.
Key services
Internet, Digital Cable Television, Voice, Wi-Fi, Mobile, Advertising, News Content
Content quality
good
Branding
consistent

Technology

Stack
JW Player, Google Analytics, Google Tag Manager, Drupal CMS, ACSB Accessibility Widget, Cloudflare Insights
Frameworks
Drupal
Platforms
Web
Performance
moderate
Mobile
good
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • No exposed sensitive data in HTML
  • Use of accessibility widget

Analytics and tracking

Services
Google Analytics, Google Tag Manager, Cloudflare Insights
Tracking level
moderate
Privacy practices
basic

Advertising

Tracking pixels
Cloudflare Insights
Marketing tools
Quotemedia QMod
Transparency
basic

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and structured data
  2. No WAF or blocking detected
  3. WHOIS data unavailable, limiting domain registration trust analysis
  4. Strong brand presence with multiple social media and investor relations links
  5. No visible contact forms on homepage; contact via phone numbers and social media
  6. No explicit cookie consent banner detected
  7. Good mobile and accessibility support
  8. Use of modern technologies and analytics tools
Technical notes

Notes

The website is built on Drupal CMS, utilizing modern JavaScript libraries and media players such as JW Player. It integrates Google Analytics and Tag Manager for user behavior tracking and Cloudflare Insights for performance monitoring. The site is mobile responsive with good accessibility features, including an accessibility widget. Performance is moderate, with some external dependencies on third-party domains for media and analytics. The technical stack is mature and well-maintained, though opportunities exist to enhance security headers and privacy mechanisms. The site structure and metadata are well-formed, supporting SEO and social media integration. Overall, the technical infrastructure supports a professional and scalable online presence.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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