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Security report for aetna.com

Aetna · Healthcare · United States

Low risk. 3 critical or high findings in Security headers and SSL/TLS.

Security score

81/100

Risk levelLow

0–100, higher is better. How it is calculated

Aetna is a major healthcare insurance provider offering a wide range of health, dental, vision, Medicare, Medicaid, and pharmacy plans targeting individuals, families, employers, and healthcare professionals. It operates as a subsidiary of CVS Health, positioning itself as a large enterprise in the healthcare insurance market with comprehensive services and strong brand recognition. The website reflects a mature digital presence with professional design, clear navigation, and multiple user portals for different customer segments. Technically, the site leverages Adobe Experience Manager CMS and integrates advanced marketing and analytics tools such as Adobe Launch, BrightEdge, and Qualtrics, indicating a high level of digital maturity. Security posture is strong with HTTPS enforcement, cookie consent mechanisms, and no visible vulnerabilities, although explicit security headers and incident response policies are not clearly disclosed. WHOIS data is unavailable or protected, which is typical for large enterprises, but the website content and branding strongly support legitimacy. Overall, the site demonstrates a high level of professionalism, security, and compliance suitable for a healthcare insurance provider.

Scanned

This is an earlier scan of aetna.com. View the latest report

NIS2 and GDPR posture

GDPR outside view
88/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

3 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching aetna.com

This scan found 14 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
72
Security headers
55
Email security
87
DNS health
85
Network security
100
GDPR outside view
88
Average
81

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Breach exposure

Leaked credentials and lookalike domains from OffSeq Breach. The counts are free; the detailed lists are paid add-ons.

Dark web exposure

Add-on

Leaked records that mention aetna.com, from OffSeq Breach.

Total records
86,532
Employees
78
Customers
72,064
Third parties
14,390
Weak passwords
5%

Latest record dated 2026-06-15 · 120 subdomains affected

See the 10 newest leaked credentials

A one-off add-on to this report that lists the most recent identifier and password pairs OffSeq Breach holds for aetna.com.

Select it in the checkout above.

Masked preview

  • –adfs.aetna.com2026-06-15
  • –adfs.aetna.com2026-06-13
  • –adfs.aetna.com2026-06-12
  • –adfs.aetna.com2026-06-06
  • –adfs.aetna.com2026-05-28

Breach keeps ingesting new leaks, so these numbers can grow between scans.

Open in Breach(opens in a new tab)Monitor on Breach(opens in a new tab)

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Aetna holds a strong market position as a leading healthcare insurance provider under CVS Health. Its business model focuses on providing diverse insurance products including Medicare, Medicaid, individual and family plans, and supplemental coverage. The company targets a broad audience including individuals, families, employers, and healthcare providers. The presence of multiple specialized domains and portals indicates a segmented approach to customer service. The integration of advanced marketing and analytics tools suggests a data-driven strategy for customer engagement and growth. Partnerships and subsidiaries expand its reach in specialized insurance markets. The company’s digital infrastructure supports scalability and regulatory compliance, critical in the healthcare sector.

Security posture

The website exhibits a mature security posture with HTTPS enforced and cookie consent mechanisms in place, reflecting compliance with privacy regulations such as GDPR. The absence of exposed sensitive data and use of secure login portals further strengthen security. However, explicit security headers like Content-Security-Policy and X-Frame-Options are not clearly visible in the provided data, and no public incident response or vulnerability disclosure policies were found. The WHOIS data is protected, which is common for large enterprises but limits transparency. Overall, the security posture is strong but could be improved by publishing detailed security policies and confirming all recommended HTTP security headers.

Recommendations

  1. Publish a dedicated security policy page detailing security frameworks and practices.
  2. Implement and disclose a vulnerability disclosure program or security.txt file.
  3. Ensure all recommended security headers (CSP, X-Frame-Options, X-Content-Type-Options) are present and documented.
  4. Provide clear contact information for incident response and data protection officer.
  5. Regularly audit third-party scripts and tracking tools to minimize privacy risks.

Contact details published on the site

Addresses
Legal name
Aetna Inc.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Aetna
Description
Aetna offers health insurance, as well as dental, vision and other plans, to meet the needs of individuals and families, employers, health care providers and insurance agents/brokers. The path to healthy starts here.
Key services
Health insurance plans, Dental plans, Vision plans, Medicare plans, Medicaid plans, Pharmacy plans
Content quality
excellent
Branding
consistent

Technology

Stack
Adobe Experience Manager, Adobe Launch (Tag Manager), BrightEdge SEO, Qualtrics, YouTube iframe API, OneTrust Cookie Consent, jQuery (implied by $ usage), Helix RUM (Real User Monitoring)
Frameworks
Adobe Experience Manager
Platforms
Web
Performance
moderate
Mobile
good
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Cookie consent mechanism
  • Secure login portals
  • No exposed sensitive data in HTML

Analytics and tracking

Services
Adobe Launch, BrightEdge, Qualtrics
Tracking level
moderate
Privacy practices
good

Advertising

Ad networks
BrightEdge
Tracking pixels
Adobe Launch, Qualtrics, OneTrust
Marketing tools
Adobe Experience Manager, Qualtrics, BrightEdge
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with no blocking or WAF challenge.
  2. Content is comprehensive and professionally presented.
  3. Strong focus on healthcare insurance products and services.
  4. Multiple login portals for different user types.
  5. Use of modern web technologies and Adobe Experience Manager CMS.
  6. Privacy and cookie policies are present with consent mechanisms.
  7. No exposed sensitive data or obvious security vulnerabilities detected.
  8. WHOIS data is unavailable or protected, common for large enterprises.
Technical notes

Notes

The website is built on Adobe Experience Manager CMS, leveraging modern JavaScript libraries and marketing tools such as Adobe Launch, BrightEdge, and Qualtrics for analytics and user engagement. The site is mobile optimized with good accessibility features and SEO metadata including Open Graph and Twitter cards. Performance is moderate, likely due to the complexity and size of the site. The use of deferred and async scripts improves load times. No major technical debt or deprecated technologies were detected. Hosting provider details are not explicit but likely enterprise-grade given the scale and integration with CVS Health infrastructure. Opportunities exist to enhance security headers and incident response transparency.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 81/100 +6Low22 findingsView report
  2. 75/100Medium20 findingsView report
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