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Security report for aetna.com

Aetna · Healthcare · United States

Low risk. 3 critical or high findings in Security headers and SSL/TLS.

Security score

81/100

Risk levelLow

0–100, higher is better. How it is calculated

Aetna is a major healthcare insurance provider offering a broad range of health, dental, vision, Medicare, Medicaid, and supplemental insurance plans. As a subsidiary of CVS Health, it holds a strong market position in the US healthcare insurance sector, targeting individuals, families, employers, and healthcare professionals. The website reflects a mature digital presence with comprehensive content and multiple user portals for different customer segments. Technically, the site is built on Adobe Experience Manager, leveraging modern analytics and marketing tools such as Adobe DTM, Qualtrics, and OneTrust for privacy compliance. The site is mobile-optimized, accessible, and performs moderately well, with a good SEO foundation. Security posture is strong with HTTPS enforced and cookie consent mechanisms in place, though explicit security headers and a public security policy could enhance trust. The WHOIS data is notably missing or unavailable, which is unusual for a brand of this size and may be due to registry policies or privacy protection. Despite this, the website content, branding, and linked domains strongly support legitimacy. No WAF or blocking mechanisms were detected, and the site is fully accessible. Overall, the site scores well on content quality, technical implementation, security, privacy compliance, and business credibility, making it a trustworthy and professional online presence for Aetna's healthcare services.

Scanned

NIS2 and GDPR posture

GDPR outside view
88/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

3 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching aetna.com

This scan found 14 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
72
Security headers
55
Email security
87
DNS health
85
Network security
100
GDPR outside view
88
Average
81

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Breach exposure

Leaked credentials and lookalike domains from OffSeq Breach. The counts are free; the detailed lists are paid add-ons.

Dark web exposure

Add-on

Leaked records that mention aetna.com, from OffSeq Breach.

Total records
86,532
Employees
78
Customers
72,064
Third parties
14,390
Weak passwords
5%

Latest record dated 2026-06-15 · 120 subdomains affected

See the 10 newest leaked credentials

A one-off add-on to this report that lists the most recent identifier and password pairs OffSeq Breach holds for aetna.com.

Select it in the checkout above.

Masked preview

  • –adfs.aetna.com2026-06-15
  • –adfs.aetna.com2026-06-13
  • –adfs.aetna.com2026-06-12
  • –adfs.aetna.com2026-06-06
  • –adfs.aetna.com2026-05-28

Breach keeps ingesting new leaks, so these numbers can grow between scans.

Open in Breach(opens in a new tab)Monitor on Breach(opens in a new tab)

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Aetna operates as a large enterprise in the healthcare insurance industry, offering a diversified portfolio of insurance products including Medicare, Medicaid, dental, vision, and pharmacy plans. Its parent company CVS Health provides additional market strength and integration opportunities. The business model focuses on direct consumer insurance sales, employer group plans, and provider partnerships. The website's extensive navigation and segmented user portals indicate a mature customer segmentation strategy. The presence of multiple subsidiary domains reflects a broad service ecosystem. Marketing and analytics tools suggest active customer engagement and data-driven decision-making. The missing WHOIS data is a minor anomaly but does not detract from the overall business credibility.

Security posture

The website demonstrates a solid security posture with HTTPS enforced and cookie consent mechanisms aligned with GDPR compliance. The use of OneTrust for cookie management and Adobe DTM for tag management indicates attention to privacy and security governance. No exposed sensitive data or vulnerable libraries were detected in the HTML content. However, explicit security headers such as X-Frame-Options and Referrer-Policy were not explicitly found and should be confirmed. The absence of a public security policy or incident response contact is a gap that could be addressed to improve transparency and readiness. Overall, the site is secure but could benefit from enhanced security disclosures and vulnerability disclosure programs.

Recommendations

  1. Publish a dedicated security policy and incident response page to improve transparency and user trust.
  2. Confirm and implement essential security headers like X-Frame-Options and Referrer-Policy to mitigate clickjacking and referrer leakage.
  3. Establish and publicize a vulnerability disclosure program or security.txt file to encourage responsible reporting.
  4. Provide clear security contact channels such as security@ or abuse@ email addresses for incident reporting.
  5. Regularly audit third-party scripts and libraries to ensure no vulnerabilities or outdated components are present.

Contact details published on the site

Addresses
Legal name
Aetna Inc.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Aetna
Description
Aetna offers health insurance, as well as dental, vision and other plans, to meet the needs of individuals and families, employers, health care providers and insurance agents/brokers. The path to healthy starts here.
Key services
Health insurance plans, Dental plans, Vision plans, Medicare plans, Medicaid plans, Pharmacy plans, Supplemental plans
Content quality
good
Branding
consistent

Technology

Stack
Adobe Helix RUM, Adobe DTM (Dynamic Tag Manager), Qualtrics Site Intercept, YouTube iframe API, jQuery (implied by $ usage), OneTrust Cookie Consent, Boomerang (performance monitoring), AppDynamics (appd.js)
Frameworks
Adobe Experience Manager (AEM)
Platforms
Web
Performance
moderate
Mobile
good
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Secure login portals
  • Cookie consent banner
  • No exposed sensitive data in HTML

Analytics and tracking

Services
Adobe Analytics, Qualtrics
Tracking level
moderate
Privacy practices
good

Advertising

Ad networks
b0e8
Tracking pixels
Qualtrics Site Intercept, Adobe DTM, OneTrust Cookie Consent
Marketing tools
Brightedge Autopilot, Qualtrics, Adobe Analytics (implied)
Transparency
good

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is a professional health insurance provider site for Aetna, a CVS Health company.
  2. Content is comprehensive and targeted to multiple audiences including individuals, families, employers, and providers.
  3. Site uses modern Adobe Experience Manager CMS and multiple third-party analytics and marketing tools.
  4. Strong privacy and cookie policies with consent mechanisms are present.
  5. No security or WAF blocking detected; site is fully accessible.
  6. WHOIS data is missing or unavailable, which is unusual for a major brand domain.
  7. No explicit or adult content detected; site is safe for general audiences.
Technical notes

Notes

The website is built on Adobe Experience Manager, a robust enterprise CMS platform, indicating a high level of technical maturity. It integrates multiple third-party services including Adobe DTM for tag management, Qualtrics for user feedback, OneTrust for cookie consent, and AppDynamics for performance monitoring. The site uses modern JavaScript libraries and asynchronous script loading to optimize performance. Mobile optimization and accessibility features are well implemented. SEO is supported by comprehensive meta tags and Open Graph data. Performance is moderate, with room for improvement in load times and resource optimization. The technical infrastructure supports a scalable and secure user experience aligned with enterprise standards.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 81/100 +6Low22 findingsView report
  2. 75/100Medium20 findingsView report
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