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Security report for 116111.bg

Държавна агенция за закрила на детето · Government · Bulgaria

High risk. 10 critical or high findings in GDPR outside view, Security headers and 2 other checks.

Security score

47/100

Risk levelHigh

0–100, higher is better. How it is calculated

The website www.116111.bg is the official online presence of the National Telephone Line for Children 116 111, operated by the State Agency for Child Protection in Bulgaria. It provides free, anonymous, and 24/7 telephone and online chat support services aimed at children, parents, and professionals working with children. The site serves as a government non-profit service focused on child welfare and protection, with a clear mission and target audience. The content is primarily in Bulgarian with multilingual support, and the site includes news, stories, and resources relevant to child protection.

Scanned

NIS2 and GDPR posture

GDPR outside view
10/ 100 · Critical
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

10 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • Critical

      EU business without adequate privacy measures

      EU businesses are subject to strict GDPR requirements

      What to do: Implement comprehensive GDPR compliance including privacy policy, cookie consent, and data protection measures

    • High

      No Privacy Policy found

      GDPR requires a clear and accessible privacy policy

      What to do: Add a comprehensive privacy policy page and link to it prominently

  2. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

Need hands-on remediation? Email guard@offseq.com

Keep watching 116111.bg

This scan found 25 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
72
Security headers
15
Email security
80
DNS health
85
Network security
20
GDPR outside view
10
Average
47

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

The organization holds a strong market position as the official national child helpline in Bulgaria, supported by government backing and partnerships with recognized entities such as cybercrime authorities and major telecom providers. The business model is service-oriented, focusing on social welfare rather than commercial revenue. The website supports outreach and engagement through news updates, contests, and shared stories, indicating active community involvement and growth. The presence of partner logos and useful links reflects a collaborative ecosystem enhancing service delivery.

Security posture

The website employs HTTPS and modern WordPress technologies with plugins like Contact Form 7 and WPML for multilingual support. Google Tag Manager and Google Analytics are used for tracking, with a cookie consent mechanism in place. However, explicit security policies, incident response contacts, and vulnerability disclosure mechanisms are absent. Security headers are not explicitly detected in the HTML, suggesting room for improvement. No vulnerabilities or exposed sensitive data were found in the content. Overall, the security posture is moderate but could be enhanced by publishing formal policies and implementing additional security headers.

Recommendations

  1. Publish a comprehensive privacy policy and terms of service pages linked prominently on the site.
  2. Implement and publish a security policy and incident response contact information to improve transparency and readiness.
  3. Add a security.txt file to facilitate vulnerability disclosures and improve security communication.
  4. Enhance HTTP security headers such as Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options.
  5. Improve accessibility compliance to ensure inclusivity for all users.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Държавна агенция за закрила на детето
Description
Националната телефонна линия за деца 116 111 се управлява и администрира от Държавната агенция за закрила на детето, специализиран орган на Министерския съвет за закрила на детето в България.
Key services
24/7 free and anonymous telephone support for children, Online chat support, Information and crisis intervention, Support for parents and professionals
Content quality
good
Branding
consistent

Technology

Stack
WordPress 6.8.3, PHP (implied by WordPress), jQuery 3.7.1, Google Tag Manager, Slider Revolution plugin, Contact Form 7 plugin, WPML Multilingual CMS, LottieFiles for animations
Frameworks
WordPress CMS
Platforms
WordPress
Performance
moderate
Mobile
good
Accessibility
basic
SEO
basic

Security

Observed score
75/100
Good practices seen
  • HTTPS enforced
  • Use of Google Tag Manager with consent
  • No exposed sensitive data in HTML

Analytics and tracking

Services
Google Analytics
Tracking level
moderate
Privacy practices
basic

Advertising

Tracking pixels
Google Analytics via Google Tag Manager
Transparency
basic

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is a government-operated child helpline service in Bulgaria.
  2. Content is in Bulgarian with multilingual support (English, Ukrainian).
  3. No privacy or terms of service pages explicitly found in the main navigation or footer.
  4. Cookie consent mechanism is present and active.
  5. Contact information prominently includes the helpline phone number 116111 and emergency number 112.
  6. Use of modern WordPress plugins and technologies.
  7. No signs of malicious or suspicious content.
  8. No explicit security or incident response policies published.
  9. No security.txt or vulnerability disclosure page found.
Technical notes

Notes

The website is built on WordPress 6.8.3 with a modern tech stack including jQuery 3.7.1, Slider Revolution, Contact Form 7, and WPML for multilingual content. The site loads moderate performance assets and is mobile optimized with responsive design. SEO is basic with meta descriptions and alternate hreflang tags for language variants. Hosting provider details are not explicit. The site uses Google Tag Manager for analytics and tracking. There is no evidence of technical debt or outdated libraries, but security headers and advanced SEO features could be improved.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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