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Security report for zenchef.com

Zenchef · Hospitality · N/a

Medium risk. 3 critical or high findings in GDPR outside view and SSL/TLS.

Security score

73/100

Risk levelMedium

0–100, higher is better. How it is calculated

Zenchef is a technology company offering an all-in-one restaurant management software solution designed to streamline restaurant operations, enhance guest experiences, and optimize revenue. The platform provides commission-free reservation management, integrated payment solutions, guest profile management, and a dedicated restaurant app. The website is professionally designed, mobile-optimized, and uses modern web technologies including Webflow CMS, Google Tag Manager, and PostHog analytics. However, the absence of WHOIS registration data raises concerns about domain legitimacy and ownership transparency. Security posture is generally good with HTTPS and standard analytics integrations, but lacks explicit security policies and incident response information. Privacy compliance is basic, with no clear privacy or cookie policies detected in the provided content.

Scanned

NIS2 and GDPR posture

GDPR outside view
68/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

3 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1
    • High

      SSL Certificate Expires Soon

      SSL certificate expires in 20 days

      What to do: Renew SSL certificate before expiration

      • NIS2 21(2)(h)
      • IR 2024/2690 9.2(c): Implementing Regulation (EU) 2024/2690, Annex point 9.2(c): Cryptography
      • NIST SC-17: NIST SP 800-53 Rev. 5 SC-17: Public Key Infrastructure Certificates

Need hands-on remediation? Email guard@offseq.com

Keep watching zenchef.com

This scan found 22 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
62
Security headers
60
Email security
60
DNS health
85
Network security
100
GDPR outside view
68
Average
73

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Breach exposure

Leaked credentials and lookalike domains from OffSeq Breach. The counts are free; the detailed lists are paid add-ons.

Dark web exposure

Add-on

Leaked records that mention zenchef.com, from OffSeq Breach.

Total records
217
Employees
0
Customers
217
Third parties
0
Weak passwords
22%

2 subdomains affected

See the 10 newest leaked credentials

A one-off add-on to this report that lists the most recent identifier and password pairs OffSeq Breach holds for zenchef.com.

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Breach keeps ingesting new leaks, so these numbers can grow between scans.

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Zenchef targets the hospitality sector, focusing on restaurant owners, front-of-house staff, and marketing managers. Its business model is SaaS-based, emphasizing commission-free bookings and integrated payment solutions to attract and retain customers. The company leverages partnerships and integrations with POS systems to enhance its market position. The website features customer success stories and multi-language support, indicating a medium-sized operation with a growing international presence. The lack of explicit company contact details and WHOIS data suggests a need for improved transparency to build trust with potential clients.

Security posture

The website employs HTTPS and includes security-conscious script loading practices. However, it lacks visible security headers and does not provide a published security policy or incident response contacts. There is no evidence of a vulnerability disclosure program or security.txt file. The absence of privacy and cookie policies with GDPR compliance details indicates potential compliance gaps. Overall, the security maturity is moderate, with room for improvement in transparency and formal security governance.

Recommendations

  1. Publish comprehensive privacy and cookie policies with clear GDPR compliance statements.
  2. Implement and display a security policy and incident response contact information on the website.
  3. Add security headers such as Content-Security-Policy, X-Content-Type-Options, and X-Frame-Options to enhance protection.
  4. Establish a vulnerability disclosure program and publish a security.txt file to encourage responsible reporting.
  5. Provide clear company contact information including emails and phone numbers to improve business credibility and trust.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Zenchef
Description
Zenchef provides an all-in-one restaurant management and software solution that enables restaurants to take bookings with no commissions, optimize management, reduce no-shows, and build guest loyalty. It offers features like reservation management, payment solutions, guest profiles, and a restaurant app.
Key services
Reservation system with zero commission, Payment solutions including pay-at-table, Guest profile and loyalty management, Restaurant mobile app, Marketing and operational tools
Content quality
excellent
Branding
consistent

Technology

Stack
Google Tag Manager, PostHog analytics, Zendesk Widget, Finsweet Attributes CMS Load, Swiper.js, Webflow CMS
Frameworks
Webflow (CMS and site builder)
Platforms
Webflow hosting
Performance
fast
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Google site verification present
  • Use of security and analytics scripts with crossorigin and async attributes

Analytics and tracking

Services
Google Analytics (via GTM), PostHog
Tracking level
moderate
Privacy practices
basic

Advertising

Tracking pixels
PostHog
Marketing tools
Zendesk, PostHog
Transparency
basic

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and professional design
  2. No WHOIS data available, indicating possible unregistered domain or privacy protection
  3. No explicit privacy, cookie, or terms of service pages found in provided content
  4. Use of modern web technologies and analytics tools
  5. No direct company contact emails or phone numbers found in the content
  6. No security policy or incident response information present
  7. Strong focus on restaurant management software with multi-language support
  8. No suspicious or malicious content detected
Technical notes

Notes

The website is built on Webflow CMS, leveraging modern JavaScript libraries such as Swiper.js for UI components and PostHog for analytics. It uses Google Tag Manager for tag management and Zendesk for customer support integration. The site is well-optimized for mobile devices and demonstrates good SEO practices with proper meta tags and structured data (FAQ schema). Performance is fast with asynchronous script loading and CDN usage. However, the lack of explicit security headers and incomplete WHOIS data represent technical risks that should be addressed to ensure operational security and trustworthiness.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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