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Security report for xrewards.lv

Citadele · Finance · Latvia

Medium risk. 4 critical or high findings in Email security, GDPR outside view and 1 other check.

Security score

73/100

Risk levelMedium

0–100, higher is better. How it is calculated

The website www.xrewards.lv represents the C REWARDS program, a loyalty and rewards platform for Citadele Bank cardholders in the Baltic region. It offers users the ability to earn points on purchases and redeem them for various rewards, positioning itself as a key value-added service within the banking sector. The site is professionally designed, mobile-optimized, and integrates modern web technologies including Magento CMS, RequireJS, and Google Tag Manager for analytics and marketing. From a technical perspective, the site demonstrates a mature digital infrastructure with performance monitoring via New Relic and a comprehensive cookie consent mechanism aligned with GDPR requirements. However, there is room for improvement in security posture, particularly in implementing and exposing security headers and publishing a formal security policy or incident response contacts. Security-wise, the site uses HTTPS and does not expose sensitive data in its HTML content. No WAF or blocking mechanisms interfere with accessibility. The WHOIS data confirms the domain's legitimacy and consistency with the business claims, reinforcing trustworthiness. No critical vulnerabilities or suspicious patterns were detected. Overall, the website presents a low-risk profile with good privacy compliance and business credibility. Strategic enhancements in security headers and incident response transparency would further strengthen its security posture and trust signals.

Scanned

NIS2 and GDPR posture

GDPR outside view
73/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

4 findings rated critical or high. Fix these first.

  1. Email security

    SPF, DKIM and DMARC stop others sending email that looks like it comes from your domain, a common route to phishing and invoice fraud.

    • Critical

      No email authentication configured

      Domain is vulnerable to email spoofing

      What to do: Implement SPF, DKIM, and DMARC immediately

    • High

      No SPF record found

      SPF helps prevent email spoofing

      What to do: Add SPF record: "v=spf1 include:_spf.yourmailprovider.com ~all"

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  3. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching xrewards.lv

This scan found 20 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

Email alerts on material changes and an exportable JSON history of every change.

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Full report

€39.90one-time

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Prices incl. 21% VAT. Secure checkout by Mollie; sold by SEQ SIA, Latvia.

Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
77
Security headers
85
Email security
40
DNS health
60
Network security
100
GDPR outside view
73
Average
73

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

C REWARDS operates as a loyalty program tightly integrated with Citadele Bank, targeting cardholders primarily in Latvia and the Baltic states. Its business model leverages banking relationships to incentivize card usage through points and discounts, enhancing customer retention and engagement. The program's market position is that of an established regional player with a clear value proposition. The website content and structure support this positioning with clear calls to action, multilingual support, and integration with Citadele's broader digital ecosystem. Partnerships with Citadele's banking services and online platforms are evident, indicating a cohesive ecosystem approach. Growth indicators include digital engagement tools and ongoing marketing via Google Tag Manager. The absence of physical addresses on the site suggests a focus on digital interaction.

Security posture

The website maintains a solid baseline security posture with enforced HTTPS and cookie consent mechanisms. The use of New Relic for monitoring indicates proactive performance and error tracking. However, the lack of visible security headers such as Content-Security-Policy, X-Frame-Options, and Strict-Transport-Security represents a missed opportunity to harden defenses against common web attacks. No explicit security or incident response policies are published, which could impact user trust and regulatory compliance. No vulnerabilities or exposed sensitive data were detected in the HTML content. The WHOIS data is consistent and transparent, supporting domain legitimacy. Overall, the security maturity is moderate with clear areas for improvement in policy transparency and header implementation.

Recommendations

  1. Implement and publish a comprehensive security policy including incident response contacts.
  2. Add and enforce security headers such as Content-Security-Policy, X-Frame-Options, and Strict-Transport-Security.
  3. Regularly audit and update third-party scripts to mitigate vulnerabilities.
  4. Enhance accessibility features to meet compliance standards and improve user experience.
  5. Consider publishing a vulnerability disclosure policy or security.txt file to foster responsible reporting.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Citadele
Description
C REWARDS is a rewards and discount program for Citadele card users, offering discounts and special offers across the Baltics. Users earn points for purchases worldwide and can redeem them for valuable rewards.
Key services
Rewards points accumulation, Discount offers, Redemption of points for gifts and services
Content quality
good
Branding
consistent

Technology

Stack
Magento, RequireJS, jQuery, KnockoutJS, Google Tag Manager, New Relic Browser monitoring
Frameworks
Magento 2
Platforms
Web
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
80/100
Good practices seen
  • HTTPS enforced
  • Cookie consent mechanism implemented
  • No exposed sensitive data detected in HTML

Analytics and tracking

Services
Google Tag Manager, New Relic Browser
Tracking level
moderate
Privacy practices
good

Advertising

Tracking pixels
New Relic
Transparency
basic

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is fully accessible with no blocking or WAF challenges.
  2. Content is professional and relevant to banking rewards.
  3. Clear privacy and cookie policies with consent mechanisms.
  4. No security policy or incident response contact found.
  5. Use of modern web technologies and monitoring tools.
  6. Contact information is provided but no physical address found.
  7. No explicit security headers detected in HTML content.
  8. No suspicious or malicious content detected.
Technical notes

Notes

The website is built on Magento 2, leveraging RequireJS and KnockoutJS for frontend modularity and interactivity. It uses Google Tag Manager for analytics and marketing, and New Relic Browser for performance monitoring. The site is mobile-optimized with responsive design elements and includes a cookie consent mechanism compliant with GDPR. Performance is moderate, with potential improvements in load times and accessibility. The technical stack is modern and well-maintained, though the absence of certain security headers and explicit hosting provider information suggests areas for infrastructure transparency and security enhancement.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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