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Security report for xero.com

Xero · Finance · N/a

Medium risk. 6 critical or high findings in Security headers, GDPR outside view and 1 other check.

Security score

69/100

Risk levelMedium

0–100, higher is better. How it is calculated

Xero is a leading cloud-based accounting software provider targeting small businesses, sole traders, accountants, and bookkeepers. The company offers subscription-based services that connect users to banks, accountants, and business apps, facilitating efficient financial management. With over 4.4 million subscribers and multiple industry awards, Xero holds a strong market position in the finance technology sector. The website reflects a mature digital presence with professional design, clear navigation, and comprehensive content tailored to its target audience. Technically, the website leverages modern frameworks such as React and Next.js, supported by a robust analytics and marketing stack including New Relic, Google Analytics, and multiple advertising pixels. The site is optimized for performance and mobile responsiveness, ensuring a high-quality user experience. Security best practices are observed with HTTPS enforcement and appropriate security headers, although explicit security policies and incident response information are not publicly detailed. The WHOIS data for the domain is unavailable, which is unusual for a major enterprise but may be due to privacy protections or registrar policies. Despite this, the website's branding, content quality, and external trust signals strongly support its legitimacy. Overall, Xero demonstrates a strong security posture and digital maturity, with room for improvement in transparency around security policies and incident response. Strategically, Xero should enhance its security disclosures and consider publishing vulnerability disclosure policies to further build trust. Maintaining rigorous third-party script audits and expanding direct contact information for security matters will strengthen its security culture and compliance posture.

Scanned

This is an earlier scan of xero.com. View the latest report

NIS2 and GDPR posture

GDPR outside view
68/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

6 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  3. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching xero.com

This scan found 21 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
62
Security headers
15
Email security
82
DNS health
85
Network security
100
GDPR outside view
68
Average
69

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Breach exposure

Leaked credentials and lookalike domains from OffSeq Breach. The counts are free; the detailed lists are paid add-ons.

Dark web exposure

Add-on

Leaked records that mention xero.com, from OffSeq Breach.

Total records
82,863
Employees
5
Customers
82,750
Third parties
108
Weak passwords
6%

Latest record dated 2026-05-25 · 169 subdomains affected

See the 10 newest leaked credentials

A one-off add-on to this report that lists the most recent identifier and password pairs OffSeq Breach holds for xero.com.

Select it in the checkout above.

Masked preview

  • –au.store.xero.com2026-05-25
  • –login.xero.com2025-12-04
  • –login.xero.com2025-09-15
  • –login.xero.com2025-08-16
  • –au.store.xero.com2025-04-14

Breach keeps ingesting new leaks, so these numbers can grow between scans.

Open in Breach(opens in a new tab)Monitor on Breach(opens in a new tab)

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Xero operates in the competitive cloud accounting software market, focusing on small businesses and accounting professionals. Its subscription SaaS model generates recurring revenue streams, supported by a broad ecosystem of app integrations and partnerships. The company’s market positioning is reinforced by extensive awards and a large subscriber base, indicating strong customer trust and brand recognition. Xero’s digital marketing strategy employs multiple ad networks and tracking technologies to drive customer acquisition and engagement. The absence of direct contact emails or phone numbers on the homepage suggests a preference for controlled communication channels, likely via contact forms and partner networks. The company’s innovation focus is evident from dedicated sections on its website, highlighting continuous product development and ecosystem expansion.

Security posture

Xero’s website employs HTTPS with strong SSL/TLS configurations and implements key security headers such as Content-Security-Policy and Strict-Transport-Security, indicating a mature security posture. The use of ISO 27001 certification further supports its commitment to information security management. However, the absence of a publicly accessible security policy or incident response plan limits transparency for security-conscious users. No vulnerabilities or exposed sensitive data were detected in the website content or scripts. The extensive use of third-party analytics and marketing scripts introduces potential risk vectors, necessitating ongoing security audits. The lack of a security.txt or vulnerability disclosure program suggests an opportunity to improve security communication and incident handling readiness. Overall, the security posture is strong but could benefit from enhanced transparency and formalized disclosure mechanisms.

Recommendations

  1. Publish a dedicated security policy and incident response information on the website to improve transparency.
  2. Implement and publicize a vulnerability disclosure program or security.txt file to encourage responsible reporting.
  3. Provide clear security contact channels such as security@ or abuse@ email addresses.
  4. Regularly audit and minimize third-party scripts to reduce potential attack surface.
  5. Enhance data protection officer contact information and GDPR compliance disclosures.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Xero
Description
Xero software for small businesses connects you to your bank, accountant, bookkeeper, and other business apps. Start a free trial today.
Key services
Accounting software, Invoicing, Payroll, Expense management, App integrations
Content quality
excellent
Branding
consistent

Technology

Stack
React, Next.js, New Relic, Stripe, Amazon Ads, Google Analytics, Facebook Pixel, TikTok Pixel, LinkedIn Insight Tag, Quora Pixel, Reddit Pixel, Demandbase
Frameworks
React, Next.js
Platforms
Web
Performance
fast
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
90/100
Good practices seen
  • HTTPS enforced
  • Secure cookies
  • Content Security Policy
  • Use of security headers

Analytics and tracking

Services
Google Analytics, New Relic, Google Tag Manager, LinkedIn Insight Tag, TikTok Analytics, Facebook Pixel
Tracking level
extensive
Privacy practices
good

Advertising

Ad networks
Amazon Ads, Bing Ads, Quora Ads, Reddit Ads, StackAdapt
Tracking pixels
Facebook Pixel, TikTok Pixel, LinkedIn Insight Tag, G2 Crowd Tracking
Marketing tools
Intercom, Demandbase
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and professional design
  2. Strong brand presence with consistent branding and trust signals
  3. Comprehensive privacy and cookie policies with consent mechanisms
  4. No direct email or phone contact info found on homepage; contact via forms
  5. Extensive use of third-party analytics and marketing scripts
  6. No visible security policy or incident response info published
  7. WHOIS data unavailable, which is unusual for a large enterprise domain
  8. No WAF or blocking detected, indicating open access
Technical notes

Notes

The website is built on a modern technology stack including React and Next.js, ensuring fast and responsive user experiences. It integrates multiple analytics and marketing tools such as New Relic, Google Analytics, Facebook Pixel, and TikTok Pixel, enabling comprehensive user behavior tracking and marketing optimization. The site demonstrates excellent mobile optimization and accessibility features, with proper use of meta tags and SEO best practices. Security headers and HTTPS are properly configured, contributing to a secure browsing environment. Hosting and CMS details are not explicitly identified but the performance and technology choices indicate a well-maintained infrastructure. Opportunities exist to reduce technical debt by consolidating third-party scripts and enhancing security transparency.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 69/100Medium30 findingsView report
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