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Security report for whirlpool.sa

Whirlpool · Retail · Saudi Arabia

Low risk. 1 critical or high finding in Email security.

Security score

79/100

Risk levelLow

0–100, higher is better. How it is calculated

Whirlpool Saudi Arabia operates as the regional presence of the global Whirlpool Corporation, offering a comprehensive range of home appliances tailored to the Saudi market. The website serves as a product catalog, customer support portal, and brand engagement platform targeting consumers in Saudi Arabia. The business model focuses on retail and customer service, leveraging digital channels to enhance user experience and brand loyalty. Whirlpool holds a strong market position as a leading appliance manufacturer with localized offerings and support. Technically, the website employs modern web technologies including JavaScript frameworks, Google Tag Manager for marketing and analytics, and OneTrust for privacy compliance. The site is built on a responsive design framework (Foundation CSS) ensuring good mobile optimization and moderate performance. Integration with New Relic indicates active performance monitoring. The technical infrastructure reflects a mature digital presence with room for improvements in accessibility and CMS transparency. From a security perspective, the site enforces HTTPS and includes standard security headers, indicating a good baseline security posture. Cookie consent and privacy policies are implemented comprehensively, reflecting GDPR compliance efforts. However, the absence of a public security policy, incident response contacts, and vulnerability disclosure mechanisms suggests areas for enhancement. No critical vulnerabilities or exposed sensitive data were detected in the analyzed content. Overall, Whirlpool Saudi Arabia's website demonstrates a professional, secure, and privacy-conscious digital presence aligned with its brand stature. Strategic improvements in security transparency and accessibility could further strengthen trust and compliance. The domain's privacy-protected WHOIS data is consistent with corporate privacy practices and does not raise legitimacy concerns.

Scanned

NIS2 and GDPR posture

GDPR outside view
88/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

1 finding rated critical or high. Fix these first.

  1. Email security

    SPF, DKIM and DMARC stop others sending email that looks like it comes from your domain, a common route to phishing and invoice fraud.

    • High

      No SPF record found

      SPF helps prevent email spoofing

      What to do: Add SPF record: "v=spf1 include:_spf.yourmailprovider.com ~all"

Need hands-on remediation? Email guard@offseq.com

Keep watching whirlpool.sa

This scan found 17 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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Recommended

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
95
Security headers
70
Email security
40
DNS health
80
Network security
100
GDPR outside view
88
Average
79

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Whirlpool Saudi Arabia is positioned as a key regional player in the retail home appliance sector, leveraging the global Whirlpool brand. The company targets consumers seeking reliable kitchen and laundry appliances, supported by localized content and customer service. The business model is primarily retail-focused with digital engagement through product information, store locators, and customer support. The website's integration with marketing and analytics tools indicates a data-driven approach to customer insights and engagement. The absence of direct sales on the site suggests reliance on physical retail partners or third-party e-commerce platforms. The partnership ecosystem includes marketing and privacy compliance vendors but no direct payment processors or subsidiaries were identified. Growth indicators include active user interaction tracking and comprehensive privacy mechanisms, supporting sustained market presence.

Security posture

The website exhibits a solid security foundation with HTTPS enforcement and standard security headers such as Content-Security-Policy and X-Frame-Options. The use of OneTrust for cookie consent and privacy management aligns with GDPR and regional data protection regulations. No signs of exposed credentials, vulnerable libraries, or insecure forms were found in the HTML content. However, the lack of a publicly available security policy, incident response contacts, or vulnerability disclosure program limits transparency and may impact incident handling readiness. The New Relic integration supports performance and error monitoring but does not substitute for formal security governance documentation. Overall, the security maturity is good but could be improved by publishing security policies and establishing clear incident response channels.

Recommendations

  1. Publish a dedicated security policy page outlining security practices and commitments.
  2. Provide clear incident response contact information such as security@ or abuse@ email addresses.
  3. Implement and publicize a vulnerability disclosure program or security.txt file.
  4. Enhance website accessibility to meet WCAG standards for broader user inclusivity.
  5. Regularly audit and update third-party scripts and libraries to mitigate potential vulnerabilities.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Whirlpool
Description
Whirlpool Saudi Arabia offers home appliances including kitchen and laundry products tailored for the Saudi market.
Key services
Product catalog, Customer support, Product registration, Store locator
Content quality
good
Branding
consistent

Technology

Stack
JavaScript, Google Tag Manager, OneTrust Cookie Consent, New Relic Browser Agent
Frameworks
Foundation CSS
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
80/100
Good practices seen
  • HTTPS enforced
  • Cookie consent implemented
  • No exposed sensitive data in HTML

Analytics and tracking

Services
Google Analytics, New Relic
Tracking level
moderate
Privacy practices
good

Advertising

Tracking pixels
New Relic
Marketing tools
OneTrust
Transparency
good

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is fully accessible with no blocking or WAF challenge
  2. Comprehensive cookie consent and privacy compliance mechanisms implemented
  3. No exposed sensitive data or obvious security vulnerabilities in HTML
  4. WHOIS data is not publicly available, indicating privacy protection
  5. Website uses modern tracking and analytics tools
  6. Content is professionally presented and relevant to Whirlpool brand
  7. No contact emails explicitly found in HTML, contact likely via forms
  8. Multiple event tracking scripts for user interactions present
Technical notes

Notes

The website is built using modern JavaScript technologies with integration of Google Tag Manager and OneTrust for marketing and privacy compliance. The Foundation CSS framework provides responsive design capabilities ensuring good mobile optimization. Performance is moderate with asynchronous loading of analytics and tracking scripts. The site uses New Relic for real-time monitoring and error tracking, indicating proactive performance management. No CMS was explicitly detected, suggesting a custom or proprietary platform. Hosting details are not disclosed. SEO is supported by proper meta tags and structured data, though opportunities exist to improve accessibility features. Overall, the technical infrastructure is robust with standard industry tools and frameworks.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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