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Security report for whirlpool.fr

Whirlpool · Retail · France

Medium risk. 5 critical or high findings in GDPR outside view and Security headers.

Security score

68/100

Risk levelMedium

0–100, higher is better. How it is calculated

Whirlpool France operates a professional e-commerce website dedicated to selling household appliances and providing customer support for the French market. The site is part of the global Whirlpool Corporation brand, offering a wide range of products including washing machines, refrigerators, ovens, and small kitchen appliances. The platform targets French consumers seeking reliable and well-known appliance brands, leveraging direct-to-consumer sales and service offerings. The website is built on modern technologies such as React and the VTEX e-commerce platform, integrating advanced marketing and analytics tools to optimize user experience and business operations. Security is well implemented with HTTPS, strong security headers, and privacy compliance including GDPR-aligned policies and cookie consent mechanisms. However, the domain WHOIS data is not publicly available, likely due to privacy protection, which is common for large enterprises. Overall, the website demonstrates a mature digital presence with good business credibility and technical infrastructure.

Scanned

NIS2 and GDPR posture

GDPR outside view
40/ 100 · High
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

5 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • Critical

      EU business without adequate privacy measures

      EU businesses are subject to strict GDPR requirements

      What to do: Implement comprehensive GDPR compliance including privacy policy, cookie consent, and data protection measures

    • High

      No Privacy Policy found

      GDPR requires a clear and accessible privacy policy

      What to do: Add a comprehensive privacy policy page and link to it prominently

    • High

      Third-party services without privacy policy

      Detected services: Google Analytics, Facebook, YouTube

      What to do: Document all third-party data sharing in your privacy policy

  2. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

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Keep watching whirlpool.fr

This scan found 21 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
95
Security headers
30
Email security
70
DNS health
70
Network security
100
GDPR outside view
40
Average
68

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Whirlpool France holds a strong market position as a leading appliance brand in France, supported by its parent company Whirlpool Corporation. The business model focuses on e-commerce sales combined with customer service and warranty support. The website integrates multiple third-party services for marketing, customer engagement, and payment processing, indicating a well-established partnership ecosystem. The target audience includes households and consumers in France looking for quality home appliances. The site content and structure reflect a professional approach with consistent branding and relevant product information. Growth indicators include active use of analytics and marketing tools, as well as comprehensive privacy and cookie policies that align with European regulations.

Security posture

The website exhibits a strong security posture with HTTPS enforced and multiple security headers such as Content-Security-Policy, Strict-Transport-Security, and X-Frame-Options. Secure cookie attributes and reCAPTCHA integration further enhance protection against common web threats. No obvious vulnerabilities or exposed sensitive data were detected in the analyzed content. However, the absence of a public security policy or incident response page and lack of a security.txt file represent areas for improvement in transparency and vulnerability management. The site uses reputable third-party services, but continuous monitoring of these integrations is recommended to mitigate supply chain risks. Overall, the security maturity is good for an enterprise e-commerce site.

Recommendations

  1. Publish a dedicated security policy and incident response page to improve transparency and trust.
  2. Implement a security.txt file to facilitate responsible vulnerability disclosure.
  3. Enhance accessibility features to meet higher compliance standards.
  4. Regularly audit and update third-party scripts and libraries to prevent vulnerabilities.
  5. Maintain and communicate clear data retention policies aligned with GDPR.

Contact details published on the site

Addresses
Legal name
Whirlpool France
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Whirlpool
Description
Whirlpool France is a leading manufacturer and retailer of household appliances including washing machines, refrigerators, ovens, dishwashers, and small kitchen appliances. The website serves as an e-commerce platform and brand information portal targeting French consumers.
Key services
Product sales, Customer support, Installation services, Warranty and repair services
Content quality
good
Branding
consistent

Technology

Stack
React, VTEX e-commerce platform, Google Tag Manager, Adyen payment gateway, Bazaarvoice, Genesys Cloud Chat, Curalate social commerce
Frameworks
React
Platforms
VTEX
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Secure cookies with SameSite=None; Secure
  • Use of reCAPTCHA
  • Content Security Policy present

Analytics and tracking

Services
Google Tag Manager, VWO
Tracking level
moderate
Privacy practices
good

Advertising

Tracking pixels
VWO (Visual Website Optimizer), Youreko energy review pixel
Marketing tools
Bazaarvoice, Genesys Cloud Chat, Curalate
Transparency
good

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is a professional e-commerce platform for Whirlpool France
  2. Uses modern React and VTEX e-commerce technologies
  3. Includes comprehensive privacy and cookie policies with consent mechanisms
  4. No WHOIS data available, likely due to privacy protection or AFNIC registry policies
  5. No security.txt or explicit vulnerability disclosure found
  6. Good security headers and HTTPS configuration
  7. Multiple third-party marketing and analytics integrations present
  8. No adult or questionable content detected
  9. Contact information and support channels are clearly provided
Technical notes

Notes

The website is built on a modern React framework integrated with the VTEX e-commerce platform, providing a scalable and flexible infrastructure. It leverages multiple third-party services including Adyen for payments, Bazaarvoice for reviews, Genesys Cloud for chat support, and Curalate for social commerce. Performance is moderate with good mobile optimization and SEO practices. The site uses advanced tracking and analytics tools such as Google Tag Manager and VWO for optimization and user behavior analysis. Technical debt appears low, but continuous performance monitoring and accessibility improvements are advisable to maintain competitive advantage and compliance.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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