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Security report for wagamama.com

wagamama · Hospitality · United Kingdom

Medium risk. 5 critical or high findings in GDPR outside view, SSL/TLS and 1 other check.

Security score

63/100

Risk levelMedium

0–100, higher is better. How it is calculated

Wagamama is a well-established international restaurant brand specializing in Asian-inspired Japanese cuisine. The website showcases a comprehensive menu, including detailed allergen and nutritional information, and offers multiple service options such as dine-in, click & collect, and delivery. The presence of a loyalty program (Soul Club) and retail products further enhances its business model. Technically, the site is built on modern frameworks like Nuxt.js and Vue.js, hosted on a reliable CDN, and incorporates advanced tools such as Google reCAPTCHA Enterprise and OneTrust for security and privacy compliance. Security posture is strong with HTTPS enforcement, security headers, and no visible vulnerabilities. Privacy policies and cookie consent mechanisms are present and comprehensive, indicating good GDPR compliance. Overall, the website is professional, user-friendly, and trustworthy, reflecting a mature digital presence for a large hospitality business.

Scanned

NIS2 and GDPR posture

GDPR outside view
40/ 100 · High
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

5 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • Critical

      No HTTPS encryption

      GDPR requires appropriate security measures for personal data

      What to do: Implement SSL/TLS certificate for HTTPS

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • Critical

      No HTTPS Encryption

      Website does not use HTTPS encryption, making all data transmission vulnerable to interception

      What to do: Implement SSL/TLS certificate and redirect all HTTP traffic to HTTPS

  3. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

Need hands-on remediation? Email guard@offseq.com

Keep watching wagamama.com

This scan found 14 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
0
Security headers
70
Email security
85
DNS health
85
Network security
100
GDPR outside view
40
Average
63

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Wagamama operates in the hospitality sector with a focus on Asian-inspired Japanese food. Its market position is strong, supported by a large, well-branded online presence and multiple country-specific domains. The business model includes restaurant dining, online ordering, delivery, and a loyalty program, targeting a broad audience interested in casual dining and Asian cuisine. The company leverages partnerships for delivery and recruitment, enhancing operational efficiency. The website's content quality and technical sophistication indicate a mature digital strategy aimed at customer engagement and retention.

Security posture

The website demonstrates a high level of security maturity with enforced HTTPS, comprehensive security headers, and integration of Google reCAPTCHA Enterprise to mitigate bot attacks. The use of OneTrust for cookie consent reflects adherence to privacy regulations. No exposed sensitive data or vulnerable libraries were detected in the HTML content. However, there is no explicit public vulnerability disclosure or dedicated security policy page, which could be improved. Incident response contact is available via GDPR-related email. Overall, the security posture is robust with minor areas for enhancement.

Recommendations

  1. Implement a public vulnerability disclosure policy or security.txt file to encourage responsible reporting.
  2. Regularly audit and update third-party libraries and dependencies to mitigate potential vulnerabilities.
  3. Enhance transparency by publishing a dedicated security policy outlining security practices and incident response procedures.
  4. Continue monitoring and updating privacy and cookie consent mechanisms to maintain GDPR compliance.
  5. Consider adding clear contact phone numbers for customer support and security incidents to improve accessibility.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
wagamama
Description
savour the deliciousness. asian food inspired by the flavours of japan, creating culinary experiences that are simple, memorable, and so-easy to love
Key services
dine-in restaurant, click & collect, delivery, loyalty program (Soul Club), retail products and cookbooks
Content quality
excellent
Branding
consistent

Technology

Stack
Nuxt.js, Vue.js, Exponea, Google reCAPTCHA Enterprise, OneTrust
Frameworks
Nuxt.js, Vue.js
Platforms
Cloudfront CDN
Performance
fast
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
90/100
Good practices seen
  • HTTPS enforced
  • Use of Google reCAPTCHA Enterprise for bot protection
  • OneTrust for cookie consent management
  • No exposed sensitive data in HTML
  • Secure external links with rel="noopener"

Analytics and tracking

Services
Exponea, Google Tag Manager
Tracking level
moderate
Privacy practices
good

Advertising

Tracking pixels
Exponea, OneTrust
Marketing tools
Exponea, OneTrust
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content
  2. Strong focus on user experience and mobile optimization
  3. Comprehensive menu and product information including allergen and nutritional data
  4. Use of modern web technologies and frameworks
  5. Good privacy and cookie management practices
  6. Presence of loyalty program and multiple ordering options
  7. No signs of security issues or WAF blocking
  8. Social media presence on Twitter, Facebook, Instagram
Technical notes

Notes

The website is built using modern JavaScript frameworks Nuxt.js and Vue.js, ensuring a responsive and dynamic user experience. It is hosted on Amazon Cloudfront CDN, providing fast content delivery globally. The site includes comprehensive meta tags and Open Graph data for SEO and social media integration. Accessibility and mobile optimization are well addressed. The use of OneTrust and Google reCAPTCHA Enterprise indicates a focus on privacy and security. Performance is optimized with asynchronous script loading and prefetching of assets. No technical debt or major performance issues were observed.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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