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Security report for vsp.com

Vision Service Plan · Healthcare · United States

Low risk. 5 critical or high findings in GDPR outside view and SSL/TLS.

Security score

77/100

Risk levelLow

0–100, higher is better. How it is calculated

Vision Service Plan (VSP) is a leading vision insurance provider offering comprehensive vision care services primarily in the United States. Their website serves as a member portal and information hub, providing access to vision insurance plans, doctor finders, and claims management. The company maintains a strong market position with consistent branding and a clear focus on healthcare insurance services. The website is professionally designed with good content quality and user experience, targeting members and potential customers seeking vision insurance solutions. Technically, the site is built on modern web technologies including Angular framework, Google Tag Manager, and various marketing and analytics tools such as Eloqua and Visual Website Optimizer. The site demonstrates good mobile optimization, accessibility, and SEO practices. Consent management is implemented via Transcend, indicating attention to privacy compliance. The site uses HTTPS with strong SSL configuration, though explicit security headers are not evident. From a security perspective, the website shows a mature posture with encrypted communications, privacy policies, and cookie consent mechanisms. However, there is no public security policy or incident response contact information, nor a vulnerability disclosure program or security.txt file. The WHOIS data for the domain is unavailable, which is unusual for a large enterprise and may indicate privacy protection or registry restrictions. Despite this, the website content and branding strongly support legitimacy. Overall, VSP's website is a secure, professional, and privacy-conscious platform supporting their business model. Strategic improvements could include publishing explicit security policies, adding security headers, and providing vulnerability disclosure information to enhance trust and security transparency.

Scanned

This is an earlier scan of vsp.com. View the latest report

NIS2 and GDPR posture

GDPR outside view
35/ 100 · High
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

5 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Privacy Policy found

      GDPR requires a clear and accessible privacy policy

      What to do: Add a comprehensive privacy policy page and link to it prominently

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

    • High

      Third-party services without privacy policy

      Detected services: Google Analytics, Facebook, Twitter, YouTube

      What to do: Document all third-party data sharing in your privacy policy

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
82
Security headers
70
Email security
87
DNS health
85
Network security
100
GDPR outside view
35
Average
77

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

VSP operates in the healthcare insurance sector, specializing in vision care plans. Their business model focuses on providing insurance products to individuals and groups, supported by a digital member portal. The company leverages partnerships for multi-language support and marketing automation. Their market position is strong as a recognized brand in vision insurance. Revenue streams likely include insurance premiums and related services. The target customers are individuals, employers, and healthcare providers. The company demonstrates growth through digital transformation and marketing investments. The partnership ecosystem includes technology providers like MotionPoint and Eloqua. Strategic observations highlight a focus on customer experience and compliance with privacy regulations.

Security posture

The security maturity level is good with HTTPS enforced and privacy compliance mechanisms in place. No critical vulnerabilities or exposed sensitive data were detected in the analyzed content. Compliance with GDPR is indicated by consent management and privacy policy. However, the absence of a public security policy, incident response contacts, and vulnerability disclosure program represents gaps in transparency and readiness. The use of sandboxed iframes and modern frameworks reduces attack surface. Overall, the security posture supports business continuity but could be enhanced by formalizing security governance and disclosure practices.

Recommendations

  1. Implement and publish explicit security headers such as Content-Security-Policy, Strict-Transport-Security, and X-Frame-Options to strengthen defense-in-depth.
  2. Publish a formal security policy and incident response contact information to improve transparency and stakeholder trust.
  3. Establish a vulnerability disclosure program or security.txt file to encourage responsible reporting of security issues.
  4. Regularly audit third-party scripts and tracking tools to minimize privacy risks and ensure compliance.
  5. Enhance WHOIS transparency if possible to improve domain trustworthiness and reduce suspicion.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Vision Service Plan
Description
VSP Vision Care provides vision insurance and related vision care services.
Key services
Vision insurance, Member portal, Find a doctor, Claims management
Content quality
good
Branding
consistent

Technology

Stack
Angular (ng-version=15.2.10), Google Tag Manager, Visual Website Optimizer (VWO), Eloqua, MotionPoint, Transcend Consent Manager, AddThis, Krux, Evergage
Frameworks
Angular
Performance
moderate
Mobile
good
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Consent management implemented
  • Privacy policy and terms linked
  • Use of iframe sandboxing for storage iframe

Analytics and tracking

Services
Umami Analytics, Google Tag Manager
Tracking level
moderate
Privacy practices
good

Advertising

Tracking pixels
Krux, Evergage, AddThis
Marketing tools
Eloqua, Visual Website Optimizer
Transparency
basic

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is fully accessible with no blocking or WAF challenge
  2. Strong branding and consistent use of company name and logos
  3. Comprehensive privacy and terms of service policies linked
  4. Use of modern web technologies and consent management
  5. No visible forms collecting personal data on landing page
  6. No explicit security.txt or vulnerability disclosure found
  7. WHOIS data unavailable, which is unusual for a large enterprise domain
Technical notes

Notes

The website uses Angular 15, indicating a modern single-page application architecture. Integration with Google Tag Manager, Eloqua, and Visual Website Optimizer shows advanced marketing and analytics capabilities. The presence of Transcend consent manager demonstrates GDPR compliance efforts. Performance is moderate with asynchronous script loading and font optimizations. Accessibility features such as skip links and ARIA attributes are implemented. No CMS is explicitly detected, suggesting a custom or proprietary platform. Hosting provider details are not evident. The technical stack supports scalability and user engagement but could benefit from enhanced security header implementation.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 76/100Low25 findingsView report
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