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Security report for upside.com

Upside · Retail · United States

Low risk. 1 critical or high finding in SSL/TLS.

Security score

81/100

Risk levelLow

0–100, higher is better. How it is calculated

Upside operates a well-established cash back rewards platform focused on essential consumer purchases such as gas, groceries, and dining. The company positions itself as a smarter cash back app with a strong user base and high app store ratings, offering instant rewards and flexible cash out options. The website reflects a mature digital presence with a modern tech stack including analytics, marketing, and personalization tools. Security posture is strong with HTTPS, security headers, and cookie consent mechanisms, though a dedicated security policy and incident response contacts are absent. Overall, Upside demonstrates a professional and trustworthy online presence aligned with its business objectives.

Scanned

NIS2 and GDPR posture

GDPR outside view
88/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

1 finding rated critical or high. Fix these first.

  1. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching upside.com

This scan found 17 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
72
Security headers
60
Email security
82
DNS health
85
Network security
100
GDPR outside view
88
Average
81

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Upside targets everyday consumers seeking savings on essential purchases and businesses looking to enhance customer loyalty. The business model leverages partnerships with retailers and restaurants to provide cash back offers, generating revenue likely through affiliate or partnership fees. The company maintains a consistent brand and strong market position evidenced by user testimonials and app ratings. The technical infrastructure supports extensive user tracking and marketing optimization, indicating a data-driven growth strategy. No suspicious or privacy-intrusive practices were detected, supporting a credible business operation.

Security posture

The website enforces HTTPS and implements key security headers, reducing common web vulnerabilities. Cookie consent is managed via OneTrust, indicating GDPR compliance efforts. No exposed sensitive data or vulnerable libraries were identified. However, the absence of a public security policy or incident response contact limits transparency in security governance. The use of multiple third-party scripts necessitates ongoing security audits to mitigate supply chain risks. Overall, the security posture is solid but could be enhanced by formalizing security disclosures and response mechanisms.

Recommendations

  1. Publish a dedicated security policy page outlining security practices and controls.
  2. Provide clear incident response contact information for security issues.
  3. Implement and publish a vulnerability disclosure or security.txt file.
  4. Regularly review and update third-party scripts to mitigate supply chain risks.
  5. Enhance accessibility features to meet higher compliance standards.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Upside
Description
Upside offers a cash back app that rewards users for everyday purchases such as gas, groceries, and dining. Users can earn up to 3x more cash back and cash out anytime to bank accounts or gift cards.
Key services
Cash back offers on gas, grocery, and food, Instant rewards with Pay with Upside, Customer loyalty solutions for businesses
Content quality
excellent
Branding
consistent

Technology

Stack
JavaScript, Mixpanel, Optimizely, Segment, HubSpot, Google Tag Manager, TVSquared, OneTrust, AccessiBe, Jetboost
Frameworks
Webflow
Platforms
Web
Performance
fast
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Content Security Policy present
  • Cookie consent mechanism implemented
  • No exposed sensitive data detected

Analytics and tracking

Services
Mixpanel, Google Analytics, Segment, HubSpot, TVSquared, TikTok Analytics, LinkedIn Analytics
Tracking level
extensive
Privacy practices
good

Advertising

Ad networks
The Trade Desk, Twitter Ads, Reddit Ads
Tracking pixels
TikTok Pixel, LinkedIn Insight Tag, Mixpanel, HubSpot, TVSquared, Segment
Marketing tools
Optimizely, HubSpot, Mixpanel, Segment
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is professionally designed and fully functional.
  2. Strong presence of privacy and cookie policies with consent mechanisms.
  3. Extensive use of third-party analytics and marketing tools.
  4. No signs of malicious or suspicious activity.
  5. Good accessibility and mobile optimization.
  6. No exposed sensitive data or security vulnerabilities detected.
Technical notes

Notes

The website is built on Webflow CMS with a modern JavaScript-heavy front end integrating multiple analytics and marketing platforms such as Mixpanel, Segment, HubSpot, and Optimizely. Performance is optimized with asynchronous script loading and CDN usage. Mobile responsiveness and accessibility are well addressed. The technical stack supports advanced user tracking and personalization, enabling data-driven marketing. Hosting appears stable and fast, likely leveraging Webflow's infrastructure. Opportunities exist to streamline third-party dependencies and improve security transparency.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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