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Security report for ups.com

UPS · Transportation · United States

Partial score · DNS & email only

64/100

0–100, higher is better. How it is calculated

UPS operates a globally recognized logistics and shipping business, providing comprehensive package tracking, shipping, billing, and supply chain solutions. The website reflects a mature enterprise-grade digital presence with a focus on business and individual customers seeking reliable shipping services. The site is well-branded, consistent, and professionally designed, supporting UPS's market position as a leader in transportation and logistics. Technically, the website employs modern JavaScript modules, Akamai CDN and service workers for performance and security, and advanced analytics tools such as Adobe Analytics and Boomerang. The site loads quickly and is mobile-optimized, though accessibility features could be improved. SEO practices are solid with proper meta tags and Open Graph data. From a security perspective, the site enforces HTTPS and uses service workers to enhance security and performance. However, explicit security headers are not visible in the provided data, and there is no published security policy or incident response contact information. Privacy and cookie policies are not detected in the HTML snapshot, indicating room for improvement in compliance transparency. Overall, the website is trustworthy and professional, but the absence of WHOIS data and explicit privacy/security disclosures slightly reduce confidence. Strategic improvements in privacy compliance and security transparency would enhance the site's security posture and user trust.

Scanned

This is an earlier scan of ups.com. View the latest report

NIS2 and GDPR posture

GDPR outside view
50/ 100 · Medium
Checks completed
6of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

4 findings rated critical or high. Fix these first.

  1. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • Critical

      Unable to retrieve SSL certificate

      Could not establish secure connection to retrieve certificate information

      What to do: Check if the server is accessible and SSL/TLS is properly configured

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Privacy Policy found

      GDPR requires a clear and accessible privacy policy

      What to do: Add a comprehensive privacy policy page and link to it prominently

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

Need hands-on remediation? Email guard@offseq.com

Keep watching ups.com

This scan found 9 issues across 5 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
0
Email security
82
DNS health
90
Network security
100
GDPR outside view
50
Average
64

Not counted

  • Security headers: did not complete in this scan.
  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

UPS holds a dominant position in the global transportation and logistics market, serving a broad customer base including businesses and individuals. Their business model centers on package delivery, supply chain management, and related logistics services. The website highlights key services such as package tracking, shipping quotes, and billing solutions, indicating a customer-centric approach. The use of advanced digital marketing and analytics tools suggests a mature marketing ecosystem. The absence of explicit contact information and privacy disclosures in the HTML snapshot may reflect a segmented approach to content delivery or require further inspection. UPS's partnerships and subsidiary domains are limited in the snapshot but likely extensive in reality, supporting a complex global operation.

Security posture

The website demonstrates a solid baseline security posture with HTTPS enforced and use of Akamai CDN and service workers for enhanced security and performance. However, the lack of visible security headers such as Content-Security-Policy and absence of published security policies or incident response contacts indicate gaps in security transparency and maturity. No vulnerabilities or exposed sensitive data were detected in the HTML content. The missing WHOIS data is a concern but likely due to registry restrictions rather than malicious intent. Privacy compliance is minimal based on the provided content, suggesting potential GDPR or other regulatory gaps. Overall, the security posture is good but could be strengthened by publishing comprehensive security and privacy documentation and implementing additional HTTP security headers.

Recommendations

  1. Publish clear and accessible privacy and cookie policies on the website to improve compliance and user trust.
  2. Implement and disclose a formal security policy and incident response contact information to enhance transparency.
  3. Add HTTP security headers such as Content-Security-Policy, X-Frame-Options, and Strict-Transport-Security to improve protection against common web attacks.
  4. Create and publish a vulnerability disclosure policy or security.txt file to encourage responsible reporting of security issues.
  5. Enhance accessibility features to meet higher standards and improve user experience for all visitors.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
UPS
Description
Discover fast, reliable global shipping and logistics solutions with UPS. Explore our shipping and tracking services and streamline your supply chain today.
Key services
Package tracking, Shipping, Billing, Logistics solutions
Content quality
good
Branding
consistent

Technology

Stack
JavaScript modules, Akamai service worker, Boomerang performance monitoring, Adobe assets
Performance
fast
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Service worker for performance and security
  • No exposed sensitive data in HTML

Analytics and tracking

Services
Adobe Analytics, Tealium
Tracking level
moderate
Privacy practices
basic

Advertising

Ad networks
Adobe Marketing Cloud
Tracking pixels
Tealium, Adobe Analytics
Marketing tools
Boomerang, Adobe MarTech
Transparency
good

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and interactive features.
  2. No explicit privacy, cookie, or terms of service pages detected in the provided HTML snapshot.
  3. No contact emails or phone numbers explicitly found in the HTML content.
  4. Strong use of modern JavaScript modules and performance monitoring tools.
  5. No visible security policy or incident response information.
  6. No security.txt or vulnerability disclosure information found.
  7. No explicit data protection officer contact found.
  8. Website is well-branded and consistent with UPS corporate identity.
  9. No suspicious or malicious content detected.
Technical notes

Notes

The website uses a modern tech stack with JavaScript modules, Akamai CDN, and service workers to optimize performance and security. Adobe Marketing Cloud and Boomerang are used for analytics and performance monitoring, indicating a sophisticated digital infrastructure. The site is mobile-optimized and SEO-friendly with proper meta tags and Open Graph data. No CMS was explicitly detected, suggesting a custom or proprietary platform. Hosting is likely via Akamai, providing robust global delivery and security. Performance is fast with asynchronous script loading and preconnect hints. Technical debt appears low, but improvements in accessibility and security headers are recommended to reduce risk and enhance compliance.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 72/100Medium16 findings · partial scanView report
  2. 64/100Medium19 findings · partial scanView report
  3. 75/100Medium3 findings · partial scanView report
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