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Security report for ups.com

UPS · Transportation · United States

Partial score · DNS & email only

72/100

0–100, higher is better. How it is calculated

UPS is a globally recognized leader in shipping and logistics, providing comprehensive package tracking, shipping, billing, and supply chain solutions. The website reflects UPS's enterprise-level operations with a focus on business and individual customers seeking reliable global shipping services. The site is well-branded, professionally designed, and optimized for performance and accessibility. Technically, it leverages modern web technologies including Adobe Experience Manager, Akamai CDN, and advanced analytics and consent management tools, indicating a mature digital infrastructure. Security posture is strong with HTTPS, security headers, and cookie consent mechanisms, although explicit security policies and incident response contacts are not prominently published. The absence of WHOIS data suggests privacy protection, which is justified for a major global brand. Overall, the website demonstrates high professionalism, trustworthiness, and compliance with privacy regulations.

Scanned

NIS2 and GDPR posture

GDPR outside view
88/ 100 · Low
Checks completed
6of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

1 finding rated critical or high. Fix these first.

  1. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • Critical

      Unable to retrieve SSL certificate

      Could not establish secure connection to retrieve certificate information

      What to do: Check if the server is accessible and SSL/TLS is properly configured

Need hands-on remediation? Email guard@offseq.com

Keep watching ups.com

This scan found 7 issues across 5 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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Recommended

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
0
Email security
82
DNS health
90
Network security
100
GDPR outside view
88
Average
72

Not counted

  • Security headers: did not complete in this scan.
  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

UPS operates in the transportation sector as a major logistics and shipping provider with a global footprint. The business model centers on providing shipping, tracking, billing, and supply chain services to a broad customer base including small businesses and large enterprises. UPS maintains competitive advantages through extensive logistics expertise, digital tools, and global reach. The website content and linked domains indicate a well-established partnership ecosystem and a focus on customer service and compliance. Growth indicators include updates on tariffs, import fees, and surge fees reflecting responsiveness to regulatory changes. The company leverages advanced marketing and analytics tools to optimize customer engagement and operational efficiency.

Security posture

The website exhibits a strong security posture with enforced HTTPS, comprehensive security headers, and cookie consent mechanisms aligned with GDPR compliance. No exposed sensitive data or vulnerable libraries were detected in the HTML content. However, the site lacks a publicly accessible security policy page, incident response contact information, and vulnerability disclosure mechanisms such as a security.txt file. These gaps represent opportunities to enhance transparency and incident readiness. The mature technical stack and use of service workers and CDN further strengthen security and performance. Overall, the security maturity is high but could benefit from improved communication of security governance and incident handling.

Recommendations

  1. Publish a dedicated security policy page outlining security practices and compliance frameworks.
  2. Provide clear incident response contact information including security and abuse email addresses.
  3. Implement and publish a vulnerability disclosure policy or security.txt file to encourage responsible reporting.
  4. Enhance transparency around data protection officer contact details and data handling practices.
  5. Continue to monitor and update third-party libraries and scripts to mitigate emerging vulnerabilities.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
UPS
Description
Discover fast, reliable global shipping and logistics solutions with UPS. Explore our shipping and tracking services and streamline your supply chain today.
Key services
Package Tracking, Shipping Calculator, Shipping Services, Billing Services, Order Supplies
Content quality
excellent
Branding
consistent

Technology

Stack
JavaScript, Akamai Service Worker, jQuery 3.7.1, Adobe Experience Manager (AEM) scripts, OneTrust Cookie Consent, Boomerang (performance monitoring), Tealium Tag Management
Frameworks
AEM (Adobe Experience Manager)
Performance
fast
Mobile
excellent
Accessibility
good
SEO
excellent

Security

Observed score
90/100
Good practices seen
  • HTTPS enforced
  • Service worker for performance and security
  • Cookie consent mechanism
  • No exposed sensitive data in HTML
  • Secure forms with POST method

Analytics and tracking

Services
Tealium, Boomerang
Tracking level
moderate
Privacy practices
good

Advertising

Ad networks
Adobe Advertising Cloud
Tracking pixels
Tealium, Boomerang
Marketing tools
Adobe Experience Manager, Tealium Tag Management
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with no blocking or WAF challenge.
  2. Content is rich, professional, and business-oriented.
  3. Strong use of modern web technologies and performance monitoring.
  4. Comprehensive privacy and cookie policies with consent mechanisms.
  5. No direct company contact emails or phone numbers found on homepage; contact via support pages.
  6. WHOIS data is unavailable, likely due to privacy protection or registrar restrictions.
  7. No security.txt or explicit vulnerability disclosure found.
  8. No explicit security policy or incident response contact found on homepage.
Technical notes

Notes

The website is built on Adobe Experience Manager CMS, leveraging Akamai CDN and service workers for optimized delivery and caching. It uses modern JavaScript modules, jQuery 3.7.1, and integrates advanced analytics via Tealium and Boomerang for performance monitoring. Cookie consent is managed by OneTrust, ensuring compliance with privacy regulations. The site is mobile-optimized with responsive images and accessible navigation. Performance is fast with preconnect and preload hints for critical resources. Technical risks are minimal, though continuous monitoring of third-party scripts and dependencies is recommended to maintain security and performance.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 64/100Medium17 findings · partial scanView report
  2. 64/100Medium19 findings · partial scanView report
  3. 75/100Medium3 findings · partial scanView report
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