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Security report for uhc.com

UnitedHealthcare · Healthcare · United States

Medium risk. 7 critical or high findings in Security headers, GDPR outside view and 1 other check.

Security score

70/100

Risk levelMedium

0–100, higher is better. How it is calculated

UnitedHealthcare operates a comprehensive health insurance website offering a wide range of plans including Medicare, Medicaid, individual, family, dental, vision, and employer group plans. The company is a subsidiary of UnitedHealth Group and targets US consumers seeking health insurance solutions. The website is professionally designed with clear navigation, mobile optimization, and rich content tailored to various customer segments. Structured data and social media presence reinforce brand legitimacy. Technically, the site leverages modern technologies such as Adobe Experience Manager, React, Adobe Target, and multiple analytics and marketing tools. The infrastructure supports personalization, user engagement, and extensive tracking, indicating a mature digital presence. Performance and accessibility are rated good to excellent. Security posture is strong with HTTPS enforced and PII masking scripts in place. However, explicit security headers and dedicated security or incident response pages are not evident, suggesting areas for improvement. Privacy compliance is well addressed with clear privacy and cookie policies and GDPR considerations. Overall, the website reflects a large, reputable healthcare insurer with robust digital capabilities and a strong trust profile. The absence of WHOIS data is consistent with privacy protection practices common among large enterprises. Strategic recommendations include enhancing security header implementation, publishing security policies, and providing incident response contacts to further strengthen trust and compliance.

Scanned

This is an earlier scan of uhc.com. View the latest report

NIS2 and GDPR posture

GDPR outside view
35/ 100 · High
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

7 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Privacy Policy found

      GDPR requires a clear and accessible privacy policy

      What to do: Add a comprehensive privacy policy page and link to it prominently

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

Need hands-on remediation? Email guard@offseq.com

Keep watching uhc.com

This scan found 20 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
77
Security headers
40
Email security
85
DNS health
85
Network security
100
GDPR outside view
35
Average
70

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

UnitedHealthcare holds a leading position in the US healthcare insurance market as part of UnitedHealth Group. The business model focuses on providing diverse insurance products to individuals, families, employers, and government program beneficiaries. Revenue streams likely include premiums from various insurance plans and supplemental services. The company maintains a broad partnership ecosystem including hearing services and provider networks. Growth indicators include extensive digital engagement and comprehensive product offerings. The website supports customer acquisition and retention through educational content, plan finders, and member resources.

Security posture

The website demonstrates a mature security posture with enforced HTTPS, use of PII masking, and integration of trusted marketing and analytics platforms. No critical vulnerabilities or exposed sensitive data were detected. However, the lack of explicit security headers and absence of a public security policy or incident response information represent compliance gaps. The site does not publish a vulnerability disclosure or security.txt file, limiting transparency for security researchers. Overall, the security culture appears strong but could benefit from enhanced communication and formalized policies.

Recommendations

  1. Implement and verify comprehensive security headers including Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options.
  2. Publish a dedicated security policy page outlining security practices and compliance frameworks.
  3. Provide clear incident response contact information to facilitate reporting and handling of security incidents.
  4. Establish a vulnerability disclosure program or security.txt file to encourage responsible reporting.
  5. Regularly audit third-party scripts and tracking tools to minimize privacy risks and ensure compliance.

Contact details published on the site

Addresses
Legal name
UHC
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
UnitedHealthcare
Description
Explore health insurance options including Medicare, Medicaid, individual and family, short term and dental, as well as employer plans.
Key services
Medicare plans, Medicaid plans, Individual and family health insurance, Dental, vision and supplemental plans, Employer group plans
Content quality
excellent
Branding
consistent

Technology

Stack
Adobe Target, React, AEM (Adobe Experience Manager), Branch.io, LivePerson, Google Tag Manager, LinkedIn Insight Tag, Facebook Pixel, Qualtrics, iPerceptions
Frameworks
Adobe Target, UHC Foundation Framework
Platforms
Web
Performance
moderate
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • No exposed sensitive data in HTML
  • Use of Adobe Target for personalization with event tracking
  • PII masking script present

Analytics and tracking

Services
Adobe Analytics, Google Analytics (via GTM), LinkedIn Insight, Facebook Pixel
Tracking level
extensive
Privacy practices
good

Advertising

Ad networks
Google Ads, Facebook Ads, LinkedIn Ads
Tracking pixels
Facebook Pixel, LinkedIn Insight Tag, Adobe Target
Marketing tools
Adobe Target, Qualtrics, LivePerson
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and navigation
  2. Strong use of modern web technologies and analytics
  3. Comprehensive health insurance product offerings
  4. Clear contact and social media presence
  5. No signs of phishing or malware
  6. No explicit security policy or incident response info found
  7. WHOIS data unavailable but consistent with privacy protection for large brand
Technical notes

Notes

The website is built on Adobe Experience Manager CMS with React components, leveraging Adobe Target for personalization and multiple analytics platforms including Adobe Analytics, Google Tag Manager, LinkedIn Insight, and Facebook Pixel. The site uses modern JavaScript libraries and asynchronous script loading to optimize performance. Mobile responsiveness and accessibility features are well implemented. The presence of multiple marketing and tracking scripts indicates extensive user data collection, balanced by privacy policy disclosures. Hosting details are not explicit but likely enterprise-grade. Performance is moderate with opportunities for further optimization.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 74/100Medium28 findingsView report
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