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Security report for ubereats.com

Uber Technologies Inc. · Transportation · United States

Medium risk. 1 critical or high finding in SSL/TLS.

Security score

71/100

Risk levelMedium

0–100, higher is better. How it is calculated

Uber Eats is a leading global food and grocery delivery platform operated by Uber Technologies Inc. The website offers a comprehensive and user-friendly interface for ordering food and groceries online, supporting local restaurants and providing delivery services across more than 500 cities worldwide. The platform integrates modern web technologies such as React and employs robust security measures including HTTPS and Google reCAPTCHA to protect users. Privacy and cookie policies are clearly stated, reflecting compliance with GDPR and other regulations. The site demonstrates a mature digital infrastructure with fast performance and excellent mobile optimization. Security posture is strong with appropriate headers and no visible vulnerabilities, although explicit security policy and incident response contacts are not publicly available. Overall, Uber Eats presents a professional, trustworthy, and technically advanced online presence consistent with an enterprise-level e-commerce and transportation service.

Scanned

This is an earlier scan of ubereats.com. View the latest report

NIS2 and GDPR posture

GDPR outside view
100/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

1 finding rated critical or high. Fix these first.

  1. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • Critical

      Unable to retrieve SSL certificate

      Could not establish secure connection to retrieve certificate information

      What to do: Check if the server is accessible and SSL/TLS is properly configured

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
0
Security headers
75
Email security
65
DNS health
85
Network security
100
GDPR outside view
100
Average
71

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Uber Eats holds a dominant market position in the food delivery sector, leveraging Uber's extensive transportation network and technology expertise. Its business model connects consumers, restaurants, and delivery partners through a digital marketplace, generating revenue from delivery fees, commissions, and promotional partnerships. The platform targets a broad consumer base seeking convenience in food and grocery delivery. Strategic acquisitions such as Postmates expand its market reach. The company maintains strong brand consistency and trust signals, including verified social media channels and comprehensive legal documentation. The ecosystem includes business accounts and restaurant onboarding services, indicating a diversified revenue stream and partnership ecosystem.

Security posture

The website exhibits a high level of security maturity with HTTPS enforced, modern security headers, and integration of anti-bot mechanisms like Google reCAPTCHA and Arkose Labs. No exposed sensitive data or vulnerable libraries were detected in the HTML content. However, the absence of a publicly accessible security policy or vulnerability disclosure program limits transparency. Incident response contact information is not found, which could be improved to enhance trust and readiness. The use of multiple fingerprinting and fraud detection services indicates a proactive approach to fraud prevention and user verification. Overall, the security posture is robust but could benefit from enhanced transparency and formalized disclosure channels.

Recommendations

  1. Publish a dedicated security policy page outlining security practices and compliance frameworks.
  2. Provide clear incident response contact information such as security@ or abuse@ email addresses.
  3. Implement and publicize a vulnerability disclosure or bug bounty program to encourage responsible reporting.
  4. Enhance transparency around data retention and privacy practices beyond the existing privacy policy.
  5. Regularly audit third-party scripts and tracking tools to minimize privacy risks and improve performance.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Uber Technologies Inc.
Description
Uber Eats is a food and grocery delivery service that allows users to order food online or via the app and supports local restaurants.
Key services
Restaurant food delivery, Grocery delivery, Business accounts, Restaurant onboarding, Delivery partner sign-up
Content quality
excellent
Branding
consistent

Technology

Stack
React, Lodash, Google reCAPTCHA, Styletron, Webpack, Cloudfront CDN
Frameworks
React
Platforms
Web desktop, Mobile apps (iOS, Android)
Performance
fast
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
90/100
Good practices seen
  • Use of HTTPS
  • Google reCAPTCHA integration
  • No exposed sensitive data in HTML
  • Secure forms with proper labels and ARIA attributes

Analytics and tracking

Services
Google Analytics, Google Tag Manager, Facebook Analytics, Twitter Analytics
Tracking level
extensive
Privacy practices
good

Advertising

Ad networks
Google DoubleClick, Yahoo Ads, Bing Ads, TikTok Ads, Snapchat Ads, Twitter Ads
Tracking pixels
Facebook Pixel, Twitter Analytics
Marketing tools
Google reCAPTCHA, Arkose Labs, Darwinium, FingerprintJS, LexisNexis, Sardine
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and interactive features
  2. Strong branding consistent with Uber Technologies Inc.
  3. Comprehensive privacy and cookie policies present
  4. No direct contact emails or phone numbers found on the main site
  5. Use of modern web technologies and security best practices
  6. Extensive use of third-party analytics and marketing tools
  7. No signs of adult or inappropriate content
  8. No WAF or blocking mechanisms detected
  9. WHOIS data unavailable, likely due to privacy or registry policies
Technical notes

Notes

The website is built on a modern React-based tech stack with extensive use of JavaScript libraries including Lodash and Styletron for styling. It leverages cloud-based CDN services (Amazon Cloudfront) for fast content delivery. The site is optimized for both desktop and mobile platforms with responsive design and accessibility features such as ARIA labels and keyboard navigation support. SEO is well addressed with comprehensive meta tags, Open Graph, and JSON-LD structured data. Performance is enhanced by preloading critical scripts and fonts. The technical infrastructure reflects a mature, scalable, and maintainable platform suitable for a global enterprise. Opportunities exist to reduce third-party tracking dependencies and improve security transparency.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 69/100 −12Medium22 findingsView report
  2. 81/100Low22 findingsView report
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