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Security report for ubereats.com

Uber Technologies Inc. · Transportation · United States

Medium risk. 1 critical or high finding in SSL/TLS.

Security score

69/100

Risk levelMedium

0–100, higher is better. How it is calculated

Uber Eats is a leading global online food and grocery delivery platform operated by Uber Technologies Inc. The website offers consumers the ability to order food and groceries from local restaurants and stores with contactless delivery options. It supports business accounts, restaurant sign-ups, and delivery partner registrations, positioning itself as a comprehensive marketplace in the food delivery sector. The platform is accessible via web and mobile apps, serving over 500 cities worldwide. Technically, the website is built using modern web technologies including React and various JavaScript libraries, with performance optimizations such as CDN usage and script preloading. It employs Google reCAPTCHA for bot defense and uses secure HTTPS connections with Content Security Policy measures. The site is well-optimized for mobile devices and accessibility, with good SEO practices evident. From a security perspective, Uber Eats demonstrates strong security posture with HTTPS, security headers, and no visible vulnerabilities or exposed sensitive data. However, explicit security policies, incident response contacts, and vulnerability disclosure mechanisms are not publicly found, which could be improved to enhance transparency and trust. Overall, the website is professional, trustworthy, and compliant with privacy regulations including GDPR. The lack of WHOIS data is due to privacy protection, which is justified for a large enterprise. The platform integrates extensive analytics and marketing tools, reflecting a mature digital marketing strategy. Strategic recommendations include publishing detailed security policies, incident response information, and vulnerability disclosure to further strengthen security culture and user trust.

Scanned

NIS2 and GDPR posture

GDPR outside view
100/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

1 finding rated critical or high. Fix these first.

  1. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • Critical

      Unable to retrieve SSL certificate

      Could not establish secure connection to retrieve certificate information

      What to do: Check if the server is accessible and SSL/TLS is properly configured

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
0
Security headers
65
Email security
65
DNS health
85
Network security
100
GDPR outside view
100
Average
69

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Uber Eats holds a strong market position as a top-tier food and grocery delivery service globally, leveraging Uber's extensive transportation network. Its business model connects consumers, restaurants, and delivery partners through a digital platform, generating revenue from delivery fees, service charges, and partnerships. The platform targets a broad consumer base seeking convenience in food and grocery delivery, including individual consumers and businesses. The integration of Postmates expands its market reach. The company demonstrates a sophisticated partnership ecosystem and a focus on user experience and operational efficiency, supporting continued growth and competitive advantage.

Security posture

The security maturity of Uber Eats is high, with robust HTTPS implementation, use of security headers, and bot defense mechanisms like Google reCAPTCHA. No critical vulnerabilities or exposed sensitive data were detected in the analyzed content. However, the absence of publicly available security policies, incident response contacts, and vulnerability disclosure programs indicates room for improvement in transparency and proactive security communication. Compliance with GDPR is evident through privacy and cookie policies. The platform would benefit from publishing explicit security documentation and providing clear channels for security incident reporting to enhance its security culture and readiness.

Recommendations

  1. Publish a dedicated security policy page detailing security practices and standards.
  2. Establish and publicize a vulnerability disclosure program or security.txt file.
  3. Provide clear incident response contact information for security issues.
  4. Enhance transparency around data protection officer contact and compliance measures.
  5. Maintain and regularly update privacy and cookie policies to reflect evolving regulations.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Uber Technologies Inc.
Description
Find the best restaurants that deliver. Get contactless delivery for restaurant takeout, groceries, and more! Order food online or in the Uber Eats app and support local restaurants.
Key services
Food delivery, Grocery delivery, Restaurant takeout, Business accounts, Delivery partner sign-up
Content quality
excellent
Branding
consistent

Technology

Stack
React, Lodash, Styletron, Google reCAPTCHA, Webpack (implied by chunked JS files), Google Tag Manager, Google Analytics, Cloudfront CDN
Frameworks
React
Platforms
Web desktop, Mobile apps (iOS and Android)
Performance
fast
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
90/100
Good practices seen
  • Use of HTTPS
  • Use of Google reCAPTCHA for bot defense
  • Nonce attributes on scripts for CSP
  • No exposed sensitive data in HTML
  • No visible vulnerable libraries

Analytics and tracking

Services
Google Analytics, Google Tag Manager, Facebook Analytics, Twitter Analytics, TikTok Analytics
Tracking level
extensive
Privacy practices
good

Advertising

Ad networks
Google DoubleClick, Bing Ads, Yahoo Ads, TikTok Analytics, Snapchat Ads, Facebook Ads, Twitter Ads
Tracking pixels
Facebook Pixel, Twitter Pixel, TikTok Pixel
Marketing tools
Arkose Labs, Darwinium, FingerprintJS, LexisNexis, Sardine
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and no blocking detected.
  2. Strong brand presence with consistent Uber branding and logos.
  3. Comprehensive privacy and cookie policies linked and present.
  4. Use of modern web technologies and frameworks.
  5. Extensive use of third-party analytics and marketing tools.
  6. No direct company contact emails or phone numbers found on main page.
  7. WHOIS data is not publicly available, likely due to privacy protection.
  8. No security.txt or explicit vulnerability disclosure found.
  9. No explicit security policy or incident response information found.
Technical notes

Notes

Uber Eats employs a modern and scalable technical infrastructure leveraging React and associated JavaScript libraries, with performance optimizations such as script preloading and CDN delivery via AWS Cloudfront. The site is mobile-optimized and accessible, with good SEO metadata and structured data for enhanced search engine visibility. The use of multiple analytics and marketing tools indicates a mature digital ecosystem. There is no evidence of technical debt or outdated technologies in the analyzed content. Opportunities exist to further improve technical documentation and security-related transparency to reduce operational risks.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 71/100 −10Medium20 findingsView report
  2. 81/100Low22 findingsView report
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