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Security report for tourdesk.cr

TourDesk · Hospitality · Iceland

Medium risk. 4 critical or high findings in Security headers, GDPR outside view and 1 other check.

Security score

75/100

Risk levelMedium

0–100, higher is better. How it is calculated

TourDesk is a specialized tour booking software company founded in 2013, targeting hotels, guesthouses, and hostels to increase ancillary revenue through a commission-based booking platform. The company offers a comprehensive solution including an Agent System for front desk staff and a Sales Portal for guest self-booking, supported by multilingual customer service. The website reflects a mature business with strong branding, client trust signals, and clear contact information based in Iceland. Technically, the site uses modern web technologies, including HTML5, CSS3, JavaScript, Google Tag Manager, and Vimeo for media, with good mobile optimization and accessibility. Security posture is solid with HTTPS and secure forms, though additional security headers and incident response policies could enhance protection. Privacy and cookie policies are comprehensive and GDPR compliant. Overall, the site is professional, trustworthy, and well-positioned in the hospitality technology niche.

Scanned

NIS2 and GDPR posture

GDPR outside view
68/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

4 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  3. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching tourdesk.cr

This scan found 18 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

Email alerts on material changes and an exportable JSON history of every change.

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Full report

€39.90one-time

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Prices incl. 21% VAT. Secure checkout by Mollie; sold by SEQ SIA, Latvia.

Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
82
Security headers
55
Email security
70
DNS health
75
Network security
100
GDPR outside view
68
Average
75

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

TourDesk operates in the hospitality sector providing SaaS solutions to accommodation providers for tour booking and revenue enhancement. Its business model leverages commission-based revenue streams and upselling opportunities via front desk and guest-facing platforms. The company has established a reputable market position with endorsements from industry leaders and positive client testimonials. The target audience includes hotels, hostels, and guesthouses seeking to improve guest services and ancillary income. The company maintains a medium-sized operation with a clear focus on customer service and operational efficiency. The partnership ecosystem includes social media channels and digital marketing tools, with potential growth opportunities in expanding integrations and geographic reach.

Security posture

The website demonstrates a good security maturity level with enforced HTTPS, secure form validation, and no visible exposure of sensitive data. However, the absence of explicit security headers such as Content Security Policy (CSP), HTTP Strict Transport Security (HSTS), and X-Frame-Options represents an area for improvement. No vulnerability disclosure or incident response information is publicly available, which could impact transparency and readiness. Privacy policies are comprehensive and GDPR compliant, indicating good data protection practices. Overall, the security posture is strong for a medium-sized SaaS provider but would benefit from formalized security policies and enhanced header configurations.

Recommendations

  1. Implement security headers including CSP, HSTS, and X-Frame-Options to strengthen browser security.
  2. Publish an incident response policy and provide dedicated security contact channels (e.g., security@ or abuse@ emails).
  3. Consider adding a vulnerability disclosure policy or security.txt file to encourage responsible reporting.
  4. Enhance cookie consent mechanisms to include explicit user consent and management options.
  5. Regularly audit third-party scripts and tracking tools to ensure privacy compliance and minimize tracking footprint.

Contact details published on the site

Addresses
Legal name
TourDesk
Registration number
IS6005100370
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
TourDesk
Description
TourDesk allows hotels and tour providers to increase their income through a simple tour booking service. It enables hotels, guesthouses, and hostels to earn commission while providing better service to guests. Founded in 2013, it offers a comprehensive tour-booking service for resellers such as hotels, hostels, and guesthouses, providing additional revenue streams, elevating service levels, and streamlining operations.
Key services
Tour booking service, Agent System for front desk staff, Sales Portal for guest self-booking, Multilingual customer support
Content quality
excellent
Branding
consistent

Technology

Stack
HTML5, CSS3, JavaScript, Vimeo Player API, Google Tag Manager
Performance
moderate
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Secure forms with validation
  • No exposed sensitive data in HTML

Analytics and tracking

Services
Google Tag Manager
Tracking level
moderate
Privacy practices
good

Advertising

Transparency
basic

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is professionally designed with clear navigation and rich content.
  2. Strong presence of trust signals including client logos and testimonials.
  3. Contact information is complete and prominently displayed.
  4. No signs of blocking or WAF interference.
  5. Security posture is good but could be improved with additional headers and policies.
  6. Privacy and cookie policies are present and comprehensive.
  7. No explicit security or incident response policies found.
  8. Use of Google Tag Manager and Vimeo for analytics and media.
  9. Mobile and accessibility optimizations are well implemented.
Technical notes

Notes

The website is built with modern web standards using HTML5, CSS3, and JavaScript, incorporating asynchronous loading of Google Tag Manager and Vimeo Player API for analytics and media content. The site is mobile-optimized with responsive design and accessibility features such as skip links and ARIA labels. Performance is moderate, with potential improvements in hosting provider transparency and caching strategies. No CMS or backend platform is explicitly detected, suggesting a custom or static site architecture. The technical implementation supports a professional user experience but could benefit from enhanced security configurations and performance optimizations.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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