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Security report for totalmedia.co.uk

Serviceplan Group · Media · United Kingdom

Low risk. 3 critical or high findings in SSL/TLS, GDPR outside view and 1 other check.

Security score

77/100

Risk levelLow

0–100, higher is better. How it is calculated

Mediaplus UK is a behavioural planning media agency operating under the Serviceplan Group umbrella. They specialize in media planning and buying grounded in behavioural science to influence customer behaviour and drive business growth. The agency serves clients primarily in the UK with offices in London, Birmingham, and Manchester, staffed by approximately 170 communication experts. Their key services include performance marketing, programmatic advertising, social media marketing, and retail media consultancy. The website is built on Adobe Experience Manager, leveraging Adobe Launch for tag management and Google reCAPTCHA for form security, indicating a mature digital infrastructure. Security posture is strong with HTTPS, security headers, and secure forms, though no explicit security policy or incident response information is published. Privacy compliance is robust with comprehensive privacy and cookie policies aligned with GDPR. The absence of WHOIS data slightly reduces trust but the overall professional presentation and affiliation with Serviceplan Group support legitimacy.

Scanned

NIS2 and GDPR posture

GDPR outside view
68/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

3 findings rated critical or high. Fix these first.

  1. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  3. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
79
Security headers
50
Email security
85
DNS health
80
Network security
100
GDPR outside view
68
Average
77

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Mediaplus UK holds a solid market position as a behavioural planning agency within the media sector, leveraging behavioural science to differentiate its offerings. Their business model focuses on integrated media solutions combining data, technology, and behavioural insights. The agency targets business clients seeking strategic media planning and consultancy to optimize marketing impact. Their partnership ecosystem includes sister agencies Serviceplan and Plan.Net, enhancing their service portfolio. Growth indicators include international expansion and AI-driven innovation highlighted in their content. The company maintains a professional online presence with clear branding and multiple contact points, supporting business credibility.

Security posture

The website demonstrates a mature security posture with enforced HTTPS, multiple security headers, and reCAPTCHA protection on contact forms. No exposed sensitive data or vulnerable libraries were detected in the HTML content. However, the lack of a publicly available security policy, incident response contacts, or vulnerability disclosure reduces transparency and preparedness indicators. GDPR compliance is evident through privacy and cookie policies with explicit consent mechanisms. Overall, the security maturity is good but could be improved by publishing formal security and incident response documentation.

Recommendations

  1. Publish a dedicated security policy page outlining security practices and commitments.
  2. Provide incident response contact information or a dedicated security contact email.
  3. Implement and publish a vulnerability disclosure policy or security.txt file.
  4. Regularly audit third-party scripts and libraries for vulnerabilities and update accordingly.
  5. Enhance business credibility by listing certifications or awards related to security and privacy.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Serviceplan Group
Description
We are an independent media planning and buying agency grounded in behavioural science to understand and influence human behaviour to drive exceptional business results. Combining behavioural science, strategy, and data & technology, we create media solutions that drive real customer actions and sustainable growth for our clients. Offices in London, Birmingham, and Manchester with 170 communication experts.
Key services
Media Planning & Buying, Behavioural Consultancy, Performance Marketing, Programmatic Advertising, Social Media & Influencer Marketing, Commerce & Retail Media
Content quality
excellent
Branding
consistent

Technology

Stack
Adobe Experience Manager (AEM), Adobe Launch (Tag Manager), Google reCAPTCHA, Adobe Dynamic Media, JavaScript, CSS
Frameworks
Adobe Experience Manager
Platforms
Adobe Experience Manager
Performance
moderate
Mobile
good
Accessibility
good
SEO
good

Security

Observed score
90/100
Good practices seen
  • HTTPS enforced
  • reCAPTCHA on contact forms
  • No exposed sensitive data in HTML
  • Secure form submission with POST
  • Consent checkbox for data privacy

Analytics and tracking

Services
Adobe Analytics (implied by Adobe Launch)
Tracking level
moderate
Privacy practices
good

Advertising

Tracking pixels
Adobe Launch, Google reCAPTCHA
Marketing tools
Adobe Launch, Google reCAPTCHA
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and professional design.
  2. No WHOIS data available, possibly due to domain not registered or WHOIS server issues.
  3. Strong branding consistency with parent company Serviceplan Group.
  4. Multiple contact persons with photos and contact forms secured by reCAPTCHA.
  5. Privacy and cookie policies are comprehensive and GDPR compliant.
  6. No suspicious or malicious content detected.
  7. Use of Adobe Experience Manager and Adobe Launch indicates modern enterprise CMS and tag management.
  8. No security policy or incident response information publicly available.
  9. No vulnerability disclosure or security.txt found.
Technical notes

Notes

The website is built on Adobe Experience Manager, a robust enterprise CMS platform, with Adobe Launch used for tag management. The use of Google reCAPTCHA on forms enhances security against automated abuse. The site is mobile optimized with good accessibility and SEO practices, including proper meta tags and structured navigation. Performance is moderate, likely due to rich media content and third-party scripts. The technical infrastructure reflects a modern, enterprise-grade digital presence with opportunities to improve performance and transparency around security practices.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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