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Security report for thermoplumb.uk

Thermoplumb · Energy · United Kingdom

Medium risk. 6 critical or high findings in Security headers, GDPR outside view and 1 other check.

Security score

51/100

Risk levelMedium

0–100, higher is better. How it is calculated

Thermoplumb is a small UK-based local business specializing in plumbing and heating services, established in 2018. The website currently displays only an offline message, preventing access to detailed content or contact information. The business appears to target local customers seeking professional and friendly plumbing and heating services. The technical infrastructure includes a Vue.js frontend and Google Analytics for user tracking, hosted by Ionos SE. However, the site lacks visible privacy, cookie, or terms of service policies, and no contact details or forms are accessible. Security posture is minimal with no detected security headers or explicit policies. The domain registration is consistent and legitimate, matching the business profile. Overall, the website's offline status severely limits content and security analysis, resulting in a low AI score and limited trust indicators.

Scanned

NIS2 and GDPR posture

GDPR outside view
35/ 100 · High
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

6 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Privacy Policy found

      GDPR requires a clear and accessible privacy policy

      What to do: Add a comprehensive privacy policy page and link to it prominently

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

    • High

      Third-party services without privacy policy

      Detected services: Google Analytics, Google APIs

      What to do: Document all third-party data sharing in your privacy policy

Need hands-on remediation? Email guard@offseq.com

Keep watching thermoplumb.uk

This scan found 27 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
57
Security headers
55
Email security
55
DNS health
65
Network security
40
GDPR outside view
35
Average
51

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Thermoplumb operates as a local service provider in the energy sector, focusing on plumbing and heating. The business model is service-oriented, targeting local residential or commercial customers. The domain age of over six years aligns with the company's founding year, indicating stability. The absence of visible contact details or policies on the website limits customer engagement and trust signals. There is no evidence of partnerships or subsidiaries. The use of Google Analytics suggests some level of digital marketing, but the lack of privacy compliance features is a gap. The offline website status may indicate maintenance or operational issues, impacting customer access and business continuity.

Security posture

The current security posture is weak due to the absence of security headers, privacy policies, and contact information for incident response. The site uses HTTPS (assumed from domain and hosting provider) but no explicit SSL configuration details are available. The presence of Google Analytics scripts indicates user tracking without visible consent mechanisms, raising privacy compliance concerns. No vulnerabilities or exposed sensitive data were detected, but the offline status prevents full security assessment. The lack of a security policy or incident response contact reduces readiness for security incidents. Overall, the security maturity is low, and improvements are necessary to meet standard compliance and best practices.

Recommendations

  1. Restore website accessibility to allow full content and contact information visibility.
  2. Implement comprehensive privacy and cookie policies with clear GDPR compliance.
  3. Add visible contact information including phone, email, and physical address for customer and security incident communication.
  4. Enhance security posture by adding standard security headers and enforcing HTTPS with strong SSL/TLS configuration.
  5. Establish an incident response policy and publish relevant contact channels to improve security readiness.
Site observations

Automated reading of the public site. Ratings are indicative.

Generic detected. Site is currently offline with a blocking overlay message 'This site is currently offline.' Minimal content available, no access to normal website content. These observations may be incomplete. For a fuller analysis, contact guard@offseq.com.

Business

Company
Thermoplumb
Description
First class business in the local area. Professional and friendly service. Hundreds of satisfied customers.
Key services
plumbing, heating
Content quality
poor
Branding
moderate

Technology

Stack
Vue.js, Google Analytics
Frameworks
Vue.js
Performance
moderate
Mobile
basic
Accessibility
basic
SEO
basic

Security

Observed score
30/100

Analytics and tracking

Services
Google Analytics
Tracking level
moderate
Privacy practices
poor

Advertising

Transparency
poor

Site quality

Design
basic
User experience
poor
Content relevance
poor
Navigation
poor
Professionalism
poor
Trustworthiness
low

Key observations

  1. Website is currently offline and inaccessible beyond a blocking message.
  2. No privacy, cookie, or terms of service policies found.
  3. No contact information or forms are present in the accessible content.
  4. Uses Vue.js framework and Google Analytics for tracking.
  5. Minimal SEO and accessibility features detected.
  6. No security headers or explicit security policies found.
  7. WHOIS data is consistent and domain is registered with a reputable registrar.
  8. Content is safe and related to local plumbing and heating services.
Technical notes

Notes

The website is built using Vue.js framework and includes Google Analytics for tracking. Hosting is provided by Ionos SE, a reputable provider. The site currently shows minimal content due to being offline, limiting performance and accessibility assessments. Meta tags for SEO are basic but present. The site uses modern JavaScript chunk loading and prefetching techniques, indicating some level of technical maturity. However, the lack of privacy and security features, combined with offline status, suggests technical debt and operational issues. Mobile optimization and accessibility are basic but cannot be fully evaluated due to content unavailability. Overall, the technical infrastructure is modern but underutilized due to site unavailability.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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