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Security report for thephysioroom.co.uk

The Physio Room · Healthcare · United Kingdom

Medium risk. 8 critical or high findings in GDPR outside view, Security headers and 1 other check.

Security score

55/100

Risk levelMedium

0–100, higher is better. How it is calculated

The Physio Room is an independent physiotherapy clinic based in Hertford, UK, specializing in the diagnosis, treatment, and rehabilitation of musculoskeletal disorders. With over 20 years of local service, the clinic offers physiotherapy, massage therapy, and sports injury treatments. The website reflects a small healthcare business with a strong local presence and a focus on personalized patient care. Technically, the site is built on WordPress using modern frameworks like Bootstrap and integrates Google Analytics and Tag Manager for tracking. The site is mobile-optimized and SEO-friendly but lacks visible privacy and cookie policies, which is a compliance gap. Security posture is good with HTTPS enabled, but no security headers or incident response information are present. Overall, the site is professional and trustworthy but could improve privacy compliance and security transparency.

Scanned

NIS2 and GDPR posture

GDPR outside view
35/ 100 · High
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

8 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Privacy Policy found

      GDPR requires a clear and accessible privacy policy

      What to do: Add a comprehensive privacy policy page and link to it prominently

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

    • High

      Third-party services without privacy policy

      Detected services: Google Analytics, Facebook, Twitter, Google APIs

      What to do: Document all third-party data sharing in your privacy policy

  2. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1

Need hands-on remediation? Email guard@offseq.com

Keep watching thephysioroom.co.uk

This scan found 29 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
57
Security headers
15
Email security
55
DNS health
65
Network security
100
GDPR outside view
35
Average
55

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

The Physio Room operates as a small, independent healthcare provider targeting local patients in Hertford and surrounding areas. Its competitive advantages include experienced, chartered physiotherapists, free parking, and convenient opening hours. The business model is direct patient service with accepted insurance providers such as Bupa and AXA Health. The website's testimonials and insurance logos enhance credibility. The company has no visible parent or subsidiary relationships. Growth indicators include a well-maintained website and active social media presence. Strategic observations suggest focusing on enhancing privacy compliance and expanding digital marketing efforts.

Security posture

The website demonstrates a moderate security maturity level with HTTPS enforced and no exposed sensitive data. However, the absence of security headers like Content-Security-Policy and lack of a published security policy or incident response contacts indicate room for improvement. No vulnerabilities or malware were detected in the HTML content. The site uses common third-party scripts which should be regularly updated to mitigate risks. Compliance with GDPR is unclear due to missing privacy and cookie policies. Overall, the security posture is adequate for a small healthcare provider but should be enhanced to meet best practices and regulatory requirements.

Recommendations

  1. Implement and publish a comprehensive privacy policy and cookie policy to improve GDPR compliance.
  2. Add security headers such as Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options to enhance protection against common web attacks.
  3. Create and publish a vulnerability disclosure policy or security.txt file to facilitate responsible reporting of security issues.
  4. Include incident response contact information on the website to improve transparency and readiness.
  5. Regularly audit and update all plugins, themes, and third-party scripts to reduce vulnerability exposure.

Contact details published on the site

Addresses
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
The Physio Room
Description
We specialise in the diagnosis, treatment and rehabilitation of all musculoskeletal disorders using a wide range of manual and exercise therapies.
Key services
Physiotherapy, Massage Therapy, Sport Injuries treatment
Content quality
good
Branding
consistent

Technology

Stack
WordPress, PHP, Bootstrap, jQuery, FontAwesome, Yoast SEO, Google Tag Manager, Google Analytics, Easy Fancybox
Frameworks
Bootstrap
Platforms
WordPress
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
80/100
Good practices seen
  • HTTPS enforced
  • No exposed sensitive data in HTML
  • Use of Google Tag Manager for analytics

Analytics and tracking

Services
Google Analytics, Google Tag Manager
Tracking level
moderate
Privacy practices
poor

Advertising

Ad networks
Google Ads
Marketing tools
Google Site Kit
Transparency
basic

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is a professional healthcare service provider site focused on physiotherapy.
  2. No privacy or cookie policies found, which is a compliance gap.
  3. Contact information is clearly presented with phone, email, and physical address.
  4. Good use of testimonials and trust signals to build credibility.
  5. Modern WordPress-based tech stack with common plugins and Google analytics integration.
  6. No visible security policy or incident response information.
  7. No security headers detected in provided data; SSL is properly configured.
  8. No WAF or blocking detected; site fully accessible.
  9. No adult or questionable content detected.
Technical notes

Notes

The website is built on WordPress 7.0.1 with a child theme and uses Bootstrap 3.4.1 for responsive design. It incorporates jQuery 3.7.1 and FontAwesome for icons. SEO is enhanced via Yoast SEO plugin. Google Tag Manager and Google Analytics are integrated for tracking and marketing. The site loads multiple CSS and JS assets from its own domain and trusted CDNs. Performance is moderate with asynchronous loading of scripts. Accessibility is basic with some ARIA roles and labels present. The site uses modern HTML5 and CSS3 standards but could improve accessibility and performance optimizations. Hosting is provided by Fasthosts Internet Ltd, a reputable UK hosting provider. Overall, the technical infrastructure is solid but could benefit from enhanced security configurations and privacy features.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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