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Security report for thebigknow.com

mPulse · Healthcare · United States

Medium risk. 4 critical or high findings in GDPR outside view and SSL/TLS.

Security score

73/100

Risk levelMedium

0–100, higher is better. How it is calculated

mPulse is a healthcare technology company specializing in digital health engagement solutions. Their product suite includes predictive analytics, omnichannel engagement, health portals, content management, and acquisition and payment tools, all designed to optimize consumer health journeys. The company positions itself as a leader in the Health Experience and Insights (HXI) category, serving over 400 healthcare organizations. The website reflects a professional and consistent brand image with a focus on delivering better health outcomes through technology. Technically, the site is built on WordPress with Elementor and uses modern web technologies including jQuery, HubSpot analytics, and Google Tag Manager. Hosting is inferred to be on AWS, providing a reliable infrastructure. Security posture is good with HTTPS enabled and HITRUST certification mentioned, but there are areas for improvement such as enabling DNSSEC and adding security headers. Privacy compliance is basic, with no explicit privacy or cookie policies detected on the homepage. Contact information is primarily via a contact form. Overall, the website is trustworthy, professional, and well-optimized for its target audience.

Scanned

NIS2 and GDPR posture

GDPR outside view
53/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

4 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1
    • High

      Weak SSL Key Length

      SSL certificate uses 256-bit key, which is considered weak

      What to do: Use at least 2048-bit RSA or 256-bit ECC key

      • CWE-326
      • OWASP A04:2025
      • Mozilla TLS: Mozilla Server Side TLS 6.0 intermediate: rsa_key_size 2048

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  • TLS certificates and expiry
  • DNS records
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  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
52
Security headers
80
Email security
75
DNS health
80
Network security
100
GDPR outside view
53
Average
73

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

mPulse operates in the healthcare technology sector, focusing on digital engagement solutions that improve health outcomes and business impact for health plans, providers, and brokers. Their business model is B2B SaaS with a strong emphasis on data-driven insights and personalized consumer engagement. The company leverages partnerships and integrations with platforms like HubSpot and Google Analytics for marketing and analytics. The domain age and registration data support the legitimacy and established nature of the business. The company targets medium to large healthcare organizations and emphasizes compliance and certifications such as HITRUST to build trust. Growth indicators include recent acquisitions and active content marketing through blogs, webinars, and case studies. The website's navigation and content structure support clear communication of their offerings and industry focus.

Security posture

The website demonstrates a moderate to good security posture with HTTPS enabled and HITRUST certification indicating compliance with healthcare data security standards. However, DNSSEC is not enabled, which could expose DNS queries to spoofing attacks. No explicit security headers such as Content-Security-Policy or X-Frame-Options were detected, which are recommended to mitigate common web vulnerabilities. There is no visible security or incident response policy or contact information for reporting security issues. The use of third-party scripts like HubSpot and Google Tag Manager introduces some risk but is common in marketing-focused websites. Overall, the security posture is adequate for a marketing and informational site but could be improved to better protect user data and demonstrate compliance.

Recommendations

  1. Enable DNSSEC on the domain to enhance DNS security and prevent spoofing.
  2. Implement and configure security headers such as Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options.
  3. Publish a clear privacy policy and cookie consent mechanism to improve GDPR and privacy compliance.
  4. Add a security policy page and provide incident response contact channels (e.g., security@ or abuse@ emails).
  5. Regularly audit third-party scripts and dependencies to minimize vulnerabilities and ensure secure integrations.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
mPulse
Description
mPulse provides health experience and insights products that create consumer-centric journeys for better health outcomes and business impact.
Key services
Predictive Analytics, Omnichannel Engagement, Health Portals, Content Hub, Acquisition & Payments, HXI Platform
Content quality
good
Branding
consistent

Technology

Stack
jQuery, Elementor, WordPress, Yoast SEO, Swiper.js, HubSpot scripts, Google Tag Manager
Frameworks
WordPress, Elementor
Platforms
AWS (inferred from AWS DNS servers)
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
70/100
Good practices seen
  • HTTPS enabled
  • Use of security plugins (Wordfence not detected but Yoast SEO and HubSpot scripts present)
  • HITRUST certification mentioned

Analytics and tracking

Services
HubSpot Analytics, Google Tag Manager
Tracking level
moderate
Privacy practices
basic

Advertising

Tracking pixels
HubSpot Analytics
Marketing tools
HubSpot, Warmly
Transparency
basic

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is professionally designed and well-structured
  2. Content is focused on healthcare digital engagement solutions
  3. No direct contact emails or phone numbers found on homepage; contact form available
  4. No explicit privacy or cookie policies detected on homepage
  5. Use of modern web technologies and SEO best practices
  6. HITRUST certification mentioned indicating compliance focus
  7. No signs of suspicious or malicious content
Technical notes

Notes

The website is built on WordPress CMS with Elementor page builder, leveraging modern JavaScript libraries such as jQuery and Swiper.js for UI components. It uses HubSpot for marketing automation and analytics, and Google Tag Manager for tag management. Hosting is inferred to be on AWS based on DNS servers. The site is mobile optimized with responsive design and good SEO practices including meta tags and structured data (JSON-LD). Performance is moderate, with some preloading of images and scripts to improve load times. Accessibility features are basic, with some ARIA roles and screen-reader alerts present. There is room for improvement in security headers and DNS configuration. Overall, the technical infrastructure is modern and suitable for a medium-sized healthcare technology company.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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