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Security report for swissotelathome.com

Swissôtel At Home · Hospitality · France

Medium risk. 4 critical or high findings in Security headers, GDPR outside view and 1 other check.

Security score

72/100

Risk levelMedium

0–100, higher is better. How it is calculated

Swissôtel At Home operates an e-commerce platform offering luxury home products inspired by Swissôtel hotels, targeting consumers seeking premium bedding, bath, and gift items. The website is well-branded, consistent with the Swissôtel and Accor group identity, and integrates the ALL loyalty program, enhancing customer engagement. The business model focuses on retailing branded hospitality lifestyle products online, positioning itself as a niche luxury brand extension within the hospitality sector. The company is based in France and has been operating since 2010, reflecting a mature and stable presence in its market segment. Technically, the website is built on Magento CMS, utilizing modern JavaScript libraries, Google Tag Manager, and Cookiebot for consent management. The site is mobile-optimized with good SEO and accessibility basics, though some improvements could be made in accessibility and performance optimization. Hosting and domain registration are consistent with corporate standards, with no blocking or WAF detected, ensuring full accessibility. From a security perspective, the site enforces HTTPS and employs clientTransferProhibited domain status, indicating good domain security practices. Cookie consent mechanisms are implemented, and forms include validation. However, DNSSEC is not enabled, and security headers are not explicitly detected, suggesting room for enhancement. No explicit security policy or incident response contacts are published, which could be improved to increase transparency and trust. Overall, the website demonstrates a solid business and technical foundation with good privacy compliance and user experience. Strategic improvements in DNS security, security headers, and published security policies would strengthen its security posture and trustworthiness further.

Scanned

NIS2 and GDPR posture

GDPR outside view
68/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

4 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

  3. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching swissotelathome.com

This scan found 21 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

Email alerts on material changes and an exportable JSON history of every change.

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Full report

€39.90one-time

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Prices incl. 21% VAT. Secure checkout by Mollie; sold by SEQ SIA, Latvia.

Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
77
Security headers
30
Email security
70
DNS health
85
Network security
100
GDPR outside view
68
Average
72

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Swissôtel At Home leverages the strong brand equity of Swissôtel and the Accor group to market luxury home products online. Its integration with the ALL loyalty program provides a competitive advantage by linking retail purchases with hotel rewards, encouraging customer retention. The business targets affluent consumers interested in premium lifestyle products associated with hospitality experiences. The website's partnerships with other Accor hotel brand stores indicate a cohesive ecosystem strategy. Revenue streams primarily come from direct e-commerce sales. The company maintains a medium-sized operation with a clear focus on brand consistency and customer engagement through newsletters and social media. Growth potential lies in expanding product lines and enhancing digital marketing efforts.

Security posture

The website exhibits a moderate to good security maturity level. HTTPS is enforced site-wide, and domain registration protections are in place. Cookie consent and privacy policies align with GDPR requirements, reflecting compliance awareness. However, the absence of DNSSEC and missing security headers such as Content Security Policy or HSTS represent gaps that could expose the site to certain attack vectors. No incident response or vulnerability disclosure information is provided, which limits transparency and preparedness perception. The use of third-party scripts like Facebook Pixel and Google Tag Manager is managed with consent, but continuous monitoring for vulnerabilities in these libraries is recommended. Overall, the security posture is adequate but could be improved with additional controls and published policies.

Recommendations

  1. Enable DNSSEC on the domain to enhance DNS security and prevent spoofing.
  2. Implement and configure security headers including Content Security Policy (CSP), HTTP Strict Transport Security (HSTS), X-Frame-Options, and X-Content-Type-Options.
  3. Publish a dedicated security policy page and provide incident response contact information to improve transparency and trust.
  4. Establish a vulnerability disclosure program or security.txt file to encourage responsible reporting of security issues.
  5. Conduct regular security audits and update third-party libraries to mitigate risks from vulnerable components.

Contact details published on the site

Addresses
Legal name
Swissôtel Hotels & Resorts & Hotels At Home Inc.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Swissôtel At Home
Description
Online retail platform offering a selection of luxury items found in Swissôtel hotels including bedding, pillows, linens, spa and body products, and gifts.
Key services
Online sales of bedding and bath products, Loyalty program integration with ALL - Accor Live Limitless, Customer support and contact services
Content quality
good
Branding
consistent

Technology

Stack
JavaScript, jQuery, Google Tag Manager, Cookiebot, Magento (implied by VarienForm and URL structure)
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
80/100
Good practices seen
  • HTTPS enforced
  • ClientTransferProhibited domain status
  • Cookie consent mechanism implemented
  • Secure forms with validation

Analytics and tracking

Services
Google Analytics (via Google Tag Manager)
Tracking level
moderate
Privacy practices
good

Advertising

Tracking pixels
Facebook Pixel
Marketing tools
Cookiebot
Transparency
good

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is a legitimate e-commerce platform for Swissôtel branded home products.
  2. Good integration with Accor's loyalty program (ALL).
  3. Comprehensive privacy and cookie policies with consent mechanisms.
  4. No visible security policy or incident response contact information.
  5. Use of modern tracking and marketing tools with user consent.
  6. No WAF or blocking detected; site fully accessible.
  7. DNSSEC not enabled, which is a minor security gap.
  8. Magento CMS platform used, with standard security practices observed.
Technical notes

Notes

The website is built on Magento CMS, a widely used e-commerce platform, indicating a robust infrastructure for retail operations. The use of Google Tag Manager and Cookiebot shows modern marketing and compliance tooling. Performance is moderate with room for optimization, especially in mobile responsiveness and accessibility. The domain is registered with a reputable registrar and uses multiple authoritative name servers, though DNSSEC is not enabled. JavaScript libraries and tracking scripts are asynchronously loaded, improving page load times. The site structure and metadata are well-formed, supporting SEO. Overall, the technical implementation is solid but could benefit from enhanced security configurations and performance tuning.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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