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Security report for swanninsurance.com.au

Swann Insurance · Finance · Australia

Medium risk. 5 critical or high findings in Security headers, GDPR outside view and 1 other check.

Security score

71/100

Risk levelMedium

0–100, higher is better. How it is calculated

Swann Insurance is an Australian motorcycle insurance provider specializing in comprehensive and third-party liability motorcycle insurance. As of June 14, 2025, the company no longer offers new insurance policies but continues to service existing customers. The website provides detailed information about policy types, claims, and customer support, and directs new customers to partner insurers NRMA Insurance and RACV Insurance. The business operates under Insurance Australia Limited, a reputable entity in the Australian insurance market. Technically, the website is built on Adobe Experience Manager with modern web technologies and offers a good user experience with mobile optimization and clear navigation. Security posture is solid with HTTPS enforced and no visible vulnerabilities, though some security headers are missing and no cookie consent mechanism is present. WHOIS data is malformed and incomplete, which slightly reduces trust but the overall business credibility remains high due to professional content and known partnerships.

Scanned

NIS2 and GDPR posture

GDPR outside view
58/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

5 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  3. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak SSL Key Length

      SSL certificate uses 256-bit key, which is considered weak

      What to do: Use at least 2048-bit RSA or 256-bit ECC key

      • CWE-326
      • OWASP A04:2025
      • Mozilla TLS: Mozilla Server Side TLS 6.0 intermediate: rsa_key_size 2048

Need hands-on remediation? Email guard@offseq.com

Keep watching swanninsurance.com.au

This scan found 20 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
70
Security headers
25
Email security
85
DNS health
85
Network security
100
GDPR outside view
58
Average
71

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Swann Insurance holds a niche position in the Australian motorcycle insurance market, focusing on specialized insurance products. The company has ceased new policy issuance, indicating a strategic shift or business transition, possibly consolidating with partners NRMA and RACV. The business model centers on insurance policy servicing, claims management, and customer support. The presence of a customer portal and detailed FAQs suggests a mature customer service approach. Partnerships with NRMA and RACV enhance market reach and customer retention. The company targets motorcycle owners across Australia, with specific arrangements for Victorian customers. The website content and structure reflect a medium-sized enterprise with consistent branding and trust signals such as product disclosure statements and regulatory compliance references.

Security posture

The website demonstrates a good security posture with mandatory HTTPS and no exposed sensitive data. However, the absence of explicit security headers like Content-Security-Policy and X-Frame-Options is a gap that could be addressed to enhance protection against common web attacks. No incident response or vulnerability disclosure policies are published, which could impact transparency and trust. The lack of a cookie consent mechanism may also affect compliance with privacy regulations. No known vulnerabilities or malicious indicators were detected in the website content or scripts. Overall, the security maturity is moderate to good but could benefit from improvements in headers and privacy compliance.

Recommendations

  1. Implement and enforce security headers such as Content-Security-Policy, X-Frame-Options, and X-XSS-Protection.
  2. Add a cookie consent banner to comply with privacy regulations and improve user transparency.
  3. Publish incident response and vulnerability disclosure policies to enhance trust and security transparency.
  4. Improve WHOIS data accuracy and transparency to strengthen domain legitimacy and trust.
  5. Regularly audit third-party scripts and tracking tools to ensure no vulnerabilities or privacy issues.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Swann Insurance
Description
Passionately providing motorcycle insurance to bike lovers throughout Australia.
Key services
Comprehensive Motorcycle Insurance, Third Party Liability Motorcycle Insurance, Claims processing, Customer portal access
Content quality
good
Branding
consistent

Technology

Stack
Adobe Helix RUM, IAG AEM Sites clientlibs, Vidyard video embed, Boomerang performance monitoring, SVG icons
Frameworks
Adobe Experience Manager (AEM)
Performance
moderate
Mobile
good
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • No exposed sensitive data in HTML
  • Secure forms with no visible vulnerabilities

Analytics and tracking

Services
Boomerang
Tracking level
moderate
Privacy practices
basic

Advertising

Tracking pixels
Boomerang
Marketing tools
Vidyard
Transparency
basic

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is fully accessible with no WAF or blocking detected
  2. WHOIS data is malformed and incomplete
  3. Swann Insurance no longer offers new policies as of June 14, 2025
  4. Redirects customers to NRMA Insurance and RACV Insurance for new policies
  5. Comprehensive FAQ section with detailed insurance information
  6. Customer portal and claims pages are available
  7. No explicit privacy or cookie consent banner detected
  8. Social media presence on Facebook and YouTube
  9. Uses Adobe Experience Manager CMS and modern web technologies
  10. No visible security headers in HTML source
Technical notes

Notes

The website is built on Adobe Experience Manager, leveraging modern JavaScript libraries and performance monitoring tools like Boomerang. It uses Vidyard for video embedding and includes SVG icons for UI elements. The site is mobile optimized with responsive design and accessible navigation. Performance is moderate with deferred script loading and preconnect hints. However, there is room for improvement in security headers and cookie consent implementation. The malformed WHOIS data suggests potential issues with domain registration transparency but does not affect the technical infrastructure. Overall, the technical stack is solid and supports a professional insurance service website.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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