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Security report for superbexperience.com

Superb · Hospitality · N/a

Low risk. 2 critical or high findings in GDPR outside view and SSL/TLS.

Security score

81/100

Risk levelLow

0–100, higher is better. How it is calculated

Superb is a hospitality-focused SaaS platform offering an integrated suite of tools designed to help restaurants, cafés, bars, bakeries, and breweries open, run, and grow their businesses. Their platform includes POS systems, payment processing, reservation management, gift cards, takeaway services, marketing, and integrations, positioning them as a comprehensive solution provider in the hospitality technology market. The website content is professionally designed, targeting hospitality businesses with clear service offerings and customer success stories. Technically, the site leverages modern web technologies including Webflow CMS, HubSpot for meetings and analytics, Hotjar for user behavior tracking, and Facebook Pixel for marketing. The site is hosted on Webflow's CDN and uses HTTPS with good SSL configuration, though lacks some security headers. Privacy compliance is basic with a cookie consent banner but no visible privacy or terms pages. No direct contact emails or phone numbers are found, which may impact user trust. The WHOIS data is missing or unavailable, which is unusual and reduces domain trustworthiness. Overall, the site is functional and professional but could improve transparency and security practices.

Scanned

NIS2 and GDPR posture

GDPR outside view
85/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

2 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching superbexperience.com

This scan found 16 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
72
Security headers
60
Email security
90
DNS health
80
Network security
100
GDPR outside view
85
Average
81

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Superb operates in the hospitality technology sector, providing an all-in-one platform that integrates multiple operational tools for hospitality businesses. Their business model is SaaS-based, targeting small to medium hospitality enterprises seeking streamlined management solutions. The presence of partner portals and customer stories indicates an established ecosystem and customer base. Marketing and analytics integrations suggest active customer acquisition and engagement strategies. The lack of WHOIS data and direct contact information may be a strategic choice or an oversight, but it slightly undermines credibility. The company appears to focus on Northern European markets given some localized content URLs. Growth indicators include a comprehensive platform and multi-language support. Strategic partnerships and integrations enhance their market position.

Security posture

The website employs HTTPS with strong SSL configuration, ensuring encrypted communication. However, the absence of key security headers such as Content Security Policy (CSP), X-Frame-Options, and HSTS reduces protection against common web attacks. The cookie consent mechanism is implemented, indicating some privacy awareness. No privacy policy or terms of service pages were found, which is a compliance gap especially under GDPR. No incident response or vulnerability disclosure information is available, limiting transparency in security management. The use of third-party analytics and marketing tools introduces moderate tracking but no overt vulnerabilities were detected in the provided content. Overall, the security posture is moderate but could be significantly improved by adding security headers, formal policies, and contact points for security incidents.

Recommendations

  1. Implement and publish a comprehensive privacy policy and terms of service to improve compliance and user trust.
  2. Add standard security headers (CSP, HSTS, X-Frame-Options, X-Content-Type-Options) to enhance protection against web vulnerabilities.
  3. Provide clear contact information including support and security incident response channels.
  4. Consider publishing a vulnerability disclosure policy and security.txt file to foster responsible security reporting.
  5. Enhance accessibility features and conduct regular security audits to maintain a strong security posture.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Superb
Description
Superb’s all-in-one platform empowers restaurants, cafées and bars with all the tools to open, run and grow. Reservations, point of sale, payments, gift cards, takeaway, marketing and much more — all in one platform.
Key services
POS system, Payments, Reservations, Gift Cards, Takeaway, Marketing, Integrations
Content quality
good
Branding
consistent

Technology

Stack
Google Tag Manager, Hotjar, HubSpot, Intercom, Webflow, Swiper.js, Finsweet Attributes
Frameworks
Webflow CMS
Platforms
HubSpot Meetings
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
75/100
Good practices seen
  • HTTPS enabled
  • Cookie consent banner implemented

Analytics and tracking

Services
HubSpot Analytics, Google Analytics, Hotjar
Tracking level
moderate
Privacy practices
basic

Advertising

Ad networks
Facebook Ads
Tracking pixels
Facebook Pixel, Hotjar
Marketing tools
HubSpot, Intercom
Transparency
good

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
moderate

Key observations

  1. Website is fully accessible with rich content and multimedia
  2. No WHOIS data available, indicating possible recent registration or privacy protection
  3. No explicit privacy policy or terms of service pages found
  4. Cookie consent banner is implemented and functional
  5. No direct contact emails or phone numbers found in the HTML content
  6. Uses modern web technologies and marketing/analytics tools
  7. No security headers detected in provided data
  8. No signs of adult or NSFW content
  9. Good branding and consistent design
  10. Multiple external trusted domains used for hosting and analytics
Technical notes

Notes

The website is built on Webflow CMS, leveraging modern front-end technologies and third-party integrations such as HubSpot for CRM and meetings, Hotjar for user analytics, and Facebook Pixel for marketing. The site uses Google Fonts and Swiper.js for UI components. Hosting is via Webflow's CDN, providing reliable performance and HTTPS support. The site is mobile optimized with responsive design and good SEO meta tags. However, the absence of security headers and limited accessibility features indicate areas for technical improvement. Performance is moderate, with some heavy scripts and external calls that could be optimized. Overall, the technical infrastructure supports a professional digital presence but requires enhancements in security and privacy implementations.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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